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Evidence Guide: FWPCOT6201 - Manage community engagement

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FWPCOT6201 - Manage community engagement

What evidence can you provide to prove your understanding of each of the following citeria?

Scope need for community engagement

  1. Develop a community engagement framework to assist in analysing and responding to issues that require community engagement.
  2. Identify organisational issues requiring community engagement and evaluate benefits of engaging community in consultation processes.
  3. Define target community groups in line with identified issues and purpose of engagement.
  4. Evaluate a range of community engagement strategies in line with identified issues and characteristics of target groups.
Develop a community engagement framework to assist in analysing and responding to issues that require community engagement.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify organisational issues requiring community engagement and evaluate benefits of engaging community in consultation processes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Define target community groups in line with identified issues and purpose of engagement.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate a range of community engagement strategies in line with identified issues and characteristics of target groups.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop community engagement plan

  1. Establish purpose and objectives of community engagement in consultation with key stakeholders.
  2. Design community engagement strategies that are relevant, achievable, measurable and flexible to allow for emergence of new ideas and options.
  3. Identify barriers to community involvement, recognising community diversity, and develop strategies to address them.
  4. Embed processes for communication, monitoring, reporting, feedback and evaluation in the plan.
  5. Obtain relevant organisational commitment to and approval of community engagement plan.
Establish purpose and objectives of community engagement in consultation with key stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Design community engagement strategies that are relevant, achievable, measurable and flexible to allow for emergence of new ideas and options.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify barriers to community involvement, recognising community diversity, and develop strategies to address them.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Embed processes for communication, monitoring, reporting, feedback and evaluation in the plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain relevant organisational commitment to and approval of community engagement plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement community engagement plan

  1. Determine resource requirements and implementation timelines.
  2. Communicate objectives and constraints of engagement to appropriate personnel and allocate resources, roles and responsibilities.
  3. Identify and manage expectations of participants, provide information throughout engagement process and maintain community engagement.
  4. Provide opportunities for individuals and communities to develop their capacity to engage with the organisation.
  5. Implement mechanisms for communities to raise their own issues with the organisation.
  6. Identify barriers to community engagement and formulate and implement solutions in line with the community context.
  7. Implement feedback methods in line with plan and respond to maximise community participation.
Determine resource requirements and implementation timelines.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate objectives and constraints of engagement to appropriate personnel and allocate resources, roles and responsibilities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and manage expectations of participants, provide information throughout engagement process and maintain community engagement.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide opportunities for individuals and communities to develop their capacity to engage with the organisation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement mechanisms for communities to raise their own issues with the organisation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify barriers to community engagement and formulate and implement solutions in line with the community context.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement feedback methods in line with plan and respond to maximise community participation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate community engagement plan

  1. Analyse feedback on quality and effectiveness of engagement strategies from appropriate personnel and community stakeholders.
  2. Evaluate engagement outcomes against purpose and objectives.
  3. Document and share outcomes with community stakeholders and key organisational personnel.
  4. Provide feedback to participants on how the outcomes have informed organisational planning or decision making.
  5. Prepare recommendations for future programs based on consultation and analysis.
Analyse feedback on quality and effectiveness of engagement strategies from appropriate personnel and community stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate engagement outcomes against purpose and objectives.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document and share outcomes with community stakeholders and key organisational personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide feedback to participants on how the outcomes have informed organisational planning or decision making.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare recommendations for future programs based on consultation and analysis.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Scope need for community engagement

1.1 Develop a community engagement framework to assist in analysing and responding to issues that require community engagement.

1.2 Identify organisational issues requiring community engagement and evaluate benefits of engaging community in consultation processes.

1.3 Define target community groups in line with identified issues and purpose of engagement.

1.4 Evaluate a range of community engagement strategies in line with identified issues and characteristics of target groups.

2. Develop community engagement plan

2.1 Establish purpose and objectives of community engagement in consultation with key stakeholders.

2.2 Design community engagement strategies that are relevant, achievable, measurable and flexible to allow for emergence of new ideas and options.

2.3 Identify barriers to community involvement, recognising community diversity, and develop strategies to address them.

2.4 Embed processes for communication, monitoring, reporting, feedback and evaluation in the plan.

2.5 Obtain relevant organisational commitment to and approval of community engagement plan.

3. Implement community engagement plan

3.1 Determine resource requirements and implementation timelines.

3.2 Communicate objectives and constraints of engagement to appropriate personnel and allocate resources, roles and responsibilities.

3.3 Identify and manage expectations of participants, provide information throughout engagement process and maintain community engagement.

3.4 Provide opportunities for individuals and communities to develop their capacity to engage with the organisation.

3.5 Implement mechanisms for communities to raise their own issues with the organisation.

3.6 Identify barriers to community engagement and formulate and implement solutions in line with the community context.

3.7 Implement feedback methods in line with plan and respond to maximise community participation.

4. Evaluate community engagement plan

4.1 Analyse feedback on quality and effectiveness of engagement strategies from appropriate personnel and community stakeholders.

4.2 Evaluate engagement outcomes against purpose and objectives.

4.3 Document and share outcomes with community stakeholders and key organisational personnel.

4.4 Provide feedback to participants on how the outcomes have informed organisational planning or decision making.

4.5 Prepare recommendations for future programs based on consultation and analysis.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Scope need for community engagement

1.1 Develop a community engagement framework to assist in analysing and responding to issues that require community engagement.

1.2 Identify organisational issues requiring community engagement and evaluate benefits of engaging community in consultation processes.

1.3 Define target community groups in line with identified issues and purpose of engagement.

1.4 Evaluate a range of community engagement strategies in line with identified issues and characteristics of target groups.

2. Develop community engagement plan

2.1 Establish purpose and objectives of community engagement in consultation with key stakeholders.

2.2 Design community engagement strategies that are relevant, achievable, measurable and flexible to allow for emergence of new ideas and options.

2.3 Identify barriers to community involvement, recognising community diversity, and develop strategies to address them.

2.4 Embed processes for communication, monitoring, reporting, feedback and evaluation in the plan.

2.5 Obtain relevant organisational commitment to and approval of community engagement plan.

3. Implement community engagement plan

3.1 Determine resource requirements and implementation timelines.

3.2 Communicate objectives and constraints of engagement to appropriate personnel and allocate resources, roles and responsibilities.

3.3 Identify and manage expectations of participants, provide information throughout engagement process and maintain community engagement.

3.4 Provide opportunities for individuals and communities to develop their capacity to engage with the organisation.

3.5 Implement mechanisms for communities to raise their own issues with the organisation.

3.6 Identify barriers to community engagement and formulate and implement solutions in line with the community context.

3.7 Implement feedback methods in line with plan and respond to maximise community participation.

4. Evaluate community engagement plan

4.1 Analyse feedback on quality and effectiveness of engagement strategies from appropriate personnel and community stakeholders.

4.2 Evaluate engagement outcomes against purpose and objectives.

4.3 Document and share outcomes with community stakeholders and key organisational personnel.

4.4 Provide feedback to participants on how the outcomes have informed organisational planning or decision making.

4.5 Prepare recommendations for future programs based on consultation and analysis.

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit, and must be able to provide evidence that they can:

Determine and report on:

local community characteristics and demographics

key community perceptions and concerns with organisational practice

organisational issues requiring community engagement

range of benefits of engaging community in consultation processes

organisational opportunities for community engagement

constraints and barriers to community engagement.

Develop a community engagement framework to assist in analysing and responding to community engagement issues

Document two community engagement plans for two different and diverse community groups containing the following information:

purpose, objectives and parameters for the community engagement

resource requirements and roles and responsibilities of organisational personnel

benefits and constraints for both parties

community engagement strategies

mechanisms for the community groups to raise their own issues with the organisation

how the organisation will build the capacity of the community groups to engage with the organisation

mechanisms for community feedback and methods of response.

Implement and evaluate one of the above community engagement plans for the community group or participant sample.

A person competent in this unit must be able to demonstrate knowledge of:

Community engagement frameworks, including

core principles and indicators

standards

performance rating measures

types, methods and levels of engagement

communication modes

decision making mechanisms

Key community perceptions and concerns with forest and wood products industry practice.

Common forest and wood products industry issues requiring community engagement and range of benefits of engaging community in consultation processes.

Community engagement theory and principles

Strategies and techniques for community engagement

Relationship and partnership building principles and techniques.

Communication styles appropriate for establishing and fostering transparent relationships or partnerships with individuals and communities.

Leadership principles and expectations management.

Features, benefits and processes for a range of community engagement and consultation strategies.

Organisational opportunities for community involvement.

Constraints and barriers to community engagement.

Processes of individual and group advocacy.

Demographic features of the local community, including:

socio-economic diversity

gender diversity

cultural mix

household structures

education levels

political orientations

religious beliefs

industry and business structures.

Characteristics of local communities and factors affecting community engagement, including:

dynamics of community

community power structures

big politics versus community politics (big 'P' v little 'p')

collaborations

formal and informal community networks, partnerships and lobby groups

strength and views publicised by business community and local media organisations.

Organisational requirements, policies and procedures for:

community engagement

communication and media engagement.