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Evidence Guide: HLTAHW003 - Provide basic health information to clients

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

HLTAHW003 - Provide basic health information to clients

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarify client needs for health information

  1. Use communication skills appropriate to individual clients and/or significant others to gain information about the client’s specific basic health issues and needs
  2. Consider cultural practices and beliefs when clarifying information needs of the client
  3. Use principles of confidentiality to communicate findings about client information needs to appropriate staff
  4. Gain information from health service providers to pass on to the client and/or significant other and clarify as required
  5. Accurately record all information about the client as required by organisational standards
Use communication skills appropriate to individual clients and/or significant others to gain information about the client’s specific basic health issues and needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consider cultural practices and beliefs when clarifying information needs of the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use principles of confidentiality to communicate findings about client information needs to appropriate staff

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gain information from health service providers to pass on to the client and/or significant other and clarify as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Accurately record all information about the client as required by organisational standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide basic health information to client

  1. Use effective communication skills to deliver relevant health information to the client in line with client, community, organisation and legislative requirements
  2. Provide basic information about healthy lifestyle, including nutrition and environmental health factors
  3. Provide basic information to support individual health care plan
  4. Provide information to support a self-care approach
Use effective communication skills to deliver relevant health information to the client in line with client, community, organisation and legislative requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide basic information about healthy lifestyle, including nutrition and environmental health factors

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide basic information to support individual health care plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information to support a self-care approach

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist in the evaluation of health information provision

  1. Consult client and/or community about effectiveness of health information
  2. Seek feedback to determine how well health information has been understood
  3. Provide feedback to supervisor and appropriate personnel
Consult client and/or community about effectiveness of health information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek feedback to determine how well health information has been understood

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide feedback to supervisor and appropriate personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Clarify client needs for health information

1.1 Use communication skills appropriate to individual clients and/or significant others to gain information about the client’s specific basic health issues and needs

1.2 Consider cultural practices and beliefs when clarifying information needs of the client

1.3 Use principles of confidentiality to communicate findings about client information needs to appropriate staff

1.4 Gain information from health service providers to pass on to the client and/or significant other and clarify as required

1.5 Accurately record all information about the client as required by organisational standards

2. Provide basic health information to client

2.1 Use effective communication skills to deliver relevant health information to the client in line with client, community, organisation and legislative requirements

2.2 Provide basic information about healthy lifestyle, including nutrition and environmental health factors

2.3 Provide basic information to support individual health care plan

2.4 Provide information to support a self-care approach

3. Assist in the evaluation of health information provision

3.1 Consult client and/or community about effectiveness of health information

3.2 Seek feedback to determine how well health information has been understood

3.3 Provide feedback to supervisor and appropriate personnel

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Clarify client needs for health information

1.1 Use communication skills appropriate to individual clients and/or significant others to gain information about the client’s specific basic health issues and needs

1.2 Consider cultural practices and beliefs when clarifying information needs of the client

1.3 Use principles of confidentiality to communicate findings about client information needs to appropriate staff

1.4 Gain information from health service providers to pass on to the client and/or significant other and clarify as required

1.5 Accurately record all information about the client as required by organisational standards

2. Provide basic health information to client

2.1 Use effective communication skills to deliver relevant health information to the client in line with client, community, organisation and legislative requirements

2.2 Provide basic information about healthy lifestyle, including nutrition and environmental health factors

2.3 Provide basic information to support individual health care plan

2.4 Provide information to support a self-care approach

3. Assist in the evaluation of health information provision

3.1 Consult client and/or community about effectiveness of health information

3.2 Seek feedback to determine how well health information has been understood

3.3 Provide feedback to supervisor and appropriate personnel

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

There must be evidence that the candidate has:

provided basic health information to at least three Aboriginal and/or Torres Strait Islander clients by:

- gaining and clarifying each client’s health information requirements in a culturally sensitive manner

- providing basic health information specific to the needs of each client, including information on:

o nutrition and environmental health

o individual health care planning

o self-care and management approaches

- getting feedback from each client on the services received

- providing feedback to relevant personnel regarding the effectiveness of health information.

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role under supervision.

This includes basic knowledge of:

major body systems, organs and their functions, including:

- cardiovascular system (including heart, arteries and veins)

- respiratory system (including lungs, nose, mouth, throat)

- senses (including sight, hearing, smell, touch, taste and equilibrium)

- skin and integumentary system (including skin layers, hair and nails)

- digestive and gastrointestinal system (including stomach, intestines, bowel)

- nervous system (including brain and nerves)

- circulatory system (including arteries and veins)

- genitourinary system (including male and female genital and reproductive systems)

- endocrine system (including glands and hormones)

- musculoskeletal system (skull, skeleton, muscles, body tissue)

factors contributing to healthy lifestyles including:

- nutrition

- exercise and activity

- alcohol consumption

- smoking

- use and abuse of prescribed and illicit drugs

- healthy weight range

- environmental factors

- mental, social and emotional health and wellbeing

processes to prevent infection and chronic diseases

community health issues

health care plans

organisational standards, policies and procedures.