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Evidence Guide: HLTAHW004 - Perform work role in Aboriginal and/or Torres Strait Islander primary health care context

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

HLTAHW004 - Perform work role in Aboriginal and/or Torres Strait Islander primary health care context

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

The Performance Criteria specify the level of performance needed to demonstrate achievement of the Element.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inform own role

  1. Identify individual personnel in the organisation and their role
  2. Identify and apply work policies and procedures
  3. Consider how own role contributes to the organisation’s work to provide primary health care in the Aboriginal and/or Torres Strait Islander community
Identify individual personnel in the organisation and their role

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and apply work policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consider how own role contributes to the organisation’s work to provide primary health care in the Aboriginal and/or Torres Strait Islander community

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Perform work tasks

  1. Use time management skills to organise and perform work tasks during required hours
  2. Locate and use required workplace forms, processes and systems to complete work tasks
  3. Identify and wear appropriate clothing and/or personal protective equipment as required
  4. Seek clarification and direction about work tasks as required
  5. Complete all designated work tasks on time and to required organisational standards
Use time management skills to organise and perform work tasks during required hours

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Locate and use required workplace forms, processes and systems to complete work tasks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and wear appropriate clothing and/or personal protective equipment as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek clarification and direction about work tasks as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete all designated work tasks on time and to required organisational standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate effectively within work role

  1. Use respectful and effective oral communication methods with staff, clients and community members
  2. Respect privacy and confidentiality when handling all client information
  3. Complete all relevant documents accurately and on time and seek guidance as required
Use respectful and effective oral communication methods with staff, clients and community members

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Respect privacy and confidentiality when handling all client information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete all relevant documents accurately and on time and seek guidance as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify future pathways

  1. Reflect on work performances including own strengths and areas for improvement
  2. Seek feedback on work performance
  3. Discuss options for skill and knowledge development with supervisor and/or colleagues
  4. Identify opportunities for learning to improve own skills and further career opportunities in primary health care
Reflect on work performances including own strengths and areas for improvement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek feedback on work performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss options for skill and knowledge development with supervisor and/or colleagues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify opportunities for learning to improve own skills and further career opportunities in primary health care

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

The Performance Criteria specify the level of performance needed to demonstrate achievement of the Element.

1. Inform own role

1.1 Identify individual personnel in the organisation and their role

1.2 Identify and apply work policies and procedures

1.3 Consider how own role contributes to the organisation’s work to provide primary health care in the Aboriginal and/or Torres Strait Islander community

2. Perform work tasks

2.1 Use time management skills to organise and perform work tasks during required hours

2.2 Locate and use required workplace forms, processes and systems to complete work tasks

2.3 Identify and wear appropriate clothing and/or personal protective equipment as required

2.4 Seek clarification and direction about work tasks as required

2.5 Complete all designated work tasks on time and to required organisational standards

3. Communicate effectively within work role

3.1 Use respectful and effective oral communication methods with staff, clients and community members

3.2 Respect privacy and confidentiality when handling all client information

3.3 Complete all relevant documents accurately and on time and seek guidance as required

4. Identify future pathways

4.1 Reflect on work performances including own strengths and areas for improvement

4.2 Seek feedback on work performance

4.3 Discuss options for skill and knowledge development with supervisor and/or colleagues

4.4 Identify opportunities for learning to improve own skills and further career opportunities in primary health care

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

The Performance Criteria specify the level of performance needed to demonstrate achievement of the Element.

1. Inform own role

1.1 Identify individual personnel in the organisation and their role

1.2 Identify and apply work policies and procedures

1.3 Consider how own role contributes to the organisation’s work to provide primary health care in the Aboriginal and/or Torres Strait Islander community

2. Perform work tasks

2.1 Use time management skills to organise and perform work tasks during required hours

2.2 Locate and use required workplace forms, processes and systems to complete work tasks

2.3 Identify and wear appropriate clothing and/or personal protective equipment as required

2.4 Seek clarification and direction about work tasks as required

2.5 Complete all designated work tasks on time and to required organisational standards

3. Communicate effectively within work role

3.1 Use respectful and effective oral communication methods with staff, clients and community members

3.2 Respect privacy and confidentiality when handling all client information

3.3 Complete all relevant documents accurately and on time and seek guidance as required

4. Identify future pathways

4.1 Reflect on work performances including own strengths and areas for improvement

4.2 Seek feedback on work performance

4.3 Discuss options for skill and knowledge development with supervisor and/or colleagues

4.4 Identify opportunities for learning to improve own skills and further career opportunities in primary health care

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

There must be evidence that the candidate has:

effectively performed at least three different work tasks within their work role. This includes:

- attending at the workplace at all required times

- communicating with and seeking clarification/guidance from relevant personnel as required

- organising own time to perform work tasks according to deadlines

- using appropriate and/or required clothing and equipment and personal protective equipment

- completing all documentation accurately and on time as required by work task

- gaining feedback for each work task from relevant staff in the workplace

- following all relevant workplace processes, and organisational procedures and policies

- dressing to show respect to staff, clients and community

- communicating respectfully and effectively with staff, clients and community

- respecting the confidentiality of all client information received as part of the role

identified development within own role in discussions with manager or senior staff on at least one occasion by:

- defining how own role contributes to Aboriginal and/or Torres Strait Islander primary health care

- identifying at least one area for skill improvement to perform work tasks and/or at least one area of own interest to pursue within the primary health care context

- seeking opportunities for further development.

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the work role. This includes knowledge of:

a basic understanding of the purpose of primary health care and in particular its role within the context of Aboriginal and Torres Strait Islander clients and communities

services typically provided by a primary health care service, including health promotion, illness prevention, treatment of chronic diseases, care of the sick, advocacy and community development

staff and teams typically involved in a primary health care service and their specific roles

scope of own work role

organisation standards, policies and procedures relevant to performance of own role

organisation structure, staff and their roles.