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Evidence Guide: HLTAHW024 - Work in alcohol, other drugs & mental health care w/ Aboriginal &/or Torres Strait Islander Comm.

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

HLTAHW024 - Work in alcohol, other drugs & mental health care w/ Aboriginal &/or Torres Strait Islander Comm.

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work within the context of alcohol and other drugs and mental health

  1. Consider the relationship between AOD and mental health (including dual diagnosis) when working with clients
  2. Identify difficulties that the worker may encounter in carrying out their role in the community and take these into consideration in the work
  3. Take into account in service delivery the changing role of females and males within Aboriginal and Torres Strait Islander communities
  4. Work within the role and limitations of the job definition and community expectations of the role
Consider the relationship between AOD and mental health (including dual diagnosis) when working with clients

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify difficulties that the worker may encounter in carrying out their role in the community and take these into consideration in the work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take into account in service delivery the changing role of females and males within Aboriginal and Torres Strait Islander communities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work within the role and limitations of the job definition and community expectations of the role

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Demonstrate commitment to the philosophy of social and emotional wellbeing

  1. Build and maintain a relationship of trust with the client and/or family/carer, with active promotion of and strict adherence to confidentiality
  2. Consider the rights of the individual in all work undertaken
  3. Consistently demonstrate understanding and consideration of the underpinning values and philosophy of social and emotional wellbeing in the context of Aboriginal and/or Torres Strait Islander health work
  4. Demonstrate commitment to the empowerment of Aboriginal and/or Torres Strait Islander people and access and equity principles
  5. Give clients, family and community the opportunity to participate in service planning and support activities
  6. Take into account personal values, history, experiences and family/kinship when working with Aboriginal and/or Torres Strait Islander communities
  7. Support the role of traditional healers and use of bush or traditional medicines as appropriate to each client’s needs
Build and maintain a relationship of trust with the client and/or family/carer, with active promotion of and strict adherence to confidentiality

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consider the rights of the individual in all work undertaken

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consistently demonstrate understanding and consideration of the underpinning values and philosophy of social and emotional wellbeing in the context of Aboriginal and/or Torres Strait Islander health work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Demonstrate commitment to the empowerment of Aboriginal and/or Torres Strait Islander people and access and equity principles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Give clients, family and community the opportunity to participate in service planning and support activities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take into account personal values, history, experiences and family/kinship when working with Aboriginal and/or Torres Strait Islander communities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support the role of traditional healers and use of bush or traditional medicines as appropriate to each client’s needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work within legal and ethical boundaries

  1. Complete documentation in accordance with legal and ethical requirements
  2. Maintain confidentiality in accordance with organisational policies and protocols
  3. Liaise with other organisations as appropriate
  4. Consider the rights of the individual in all work undertaken
  5. Carry out duties within relevant legislative requirements and frameworks as required
Complete documentation in accordance with legal and ethical requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain confidentiality in accordance with organisational policies and protocols

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with other organisations as appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consider the rights of the individual in all work undertaken

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Carry out duties within relevant legislative requirements and frameworks as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain accountability and responsibilities

  1. Access the organisation’s policies and procedures in regard to workers and operate in accordance with these
  2. Ensure all work is undertaken within the organisation’s reporting and accountability frameworks
  3. Follow organisational occupational health and safety guidelines
  4. Access information to clarify the employer’s responsibilities to the worker
  5. Observe organisational requirements for participation in processes as appropriate
Access the organisation’s policies and procedures in regard to workers and operate in accordance with these

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure all work is undertaken within the organisation’s reporting and accountability frameworks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Follow organisational occupational health and safety guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access information to clarify the employer’s responsibilities to the worker

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Observe organisational requirements for participation in processes as appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Observe professional boundaries when working

  1. Communicate professional boundaries to clients in a culturally appropriate and safe manner
  2. Maintain confidentiality when working with clients and other agencies
  3. Observe organisational boundaries when working with clients and other agencies
  4. Clarify organisational expectations with particular regard to professional and personal boundaries
Communicate professional boundaries to clients in a culturally appropriate and safe manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain confidentiality when working with clients and other agencies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Observe organisational boundaries when working with clients and other agencies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarify organisational expectations with particular regard to professional and personal boundaries

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with the clients involved with the justice system

  1. Provide advocacy and support for clients involved with the justice system as appropriate and in accordance with organisational policies and protocols
  2. Identify and observe the role and limitations of Aboriginal and/or Torres Strait Islander Health Workers work within the justice system
  3. Access, on behalf of clients, the processes of the justice system that will impact on clients, as appropriate
Provide advocacy and support for clients involved with the justice system as appropriate and in accordance with organisational policies and protocols

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and observe the role and limitations of Aboriginal and/or Torres Strait Islander Health Workers work within the justice system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access, on behalf of clients, the processes of the justice system that will impact on clients, as appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete relevant documentation

  1. Collect information (i.e. data) as required to complete workplace documentation
  2. Complete documentation appropriate to the social and emotional wellbeing work role in line with organisational requirements and reporting arrangements (such as reports to funding bodies)
Collect information (i.e. data) as required to complete workplace documentation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete documentation appropriate to the social and emotional wellbeing work role in line with organisational requirements and reporting arrangements (such as reports to funding bodies)

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the Element.

1. Work within the context of alcohol and other drugs and mental health

1.1 Consider the relationship between AOD and mental health (including dual diagnosis) when working with clients

1.2 Identify difficulties that the worker may encounter in carrying out their role in the community and take these into consideration in the work

1.3 Take into account in service delivery the changing role of females and males within Aboriginal and Torres Strait Islander communities

1.4 Work within the role and limitations of the job definition and community expectations of the role

2. Demonstrate commitment to the philosophy of social and emotional wellbeing

2.1 Build and maintain a relationship of trust with the client and/or family/carer, with active promotion of and strict adherence to confidentiality

2.2 Consider the rights of the individual in all work undertaken

2.3 Consistently demonstrate understanding and consideration of the underpinning values and philosophy of social and emotional wellbeing in the context of Aboriginal and/or Torres Strait Islander health work

2.4 Demonstrate commitment to the empowerment of Aboriginal and/or Torres Strait Islander people and access and equity principles

2.5 Give clients, family and community the opportunity to participate in service planning and support activities

2.6 Take into account personal values, history, experiences and family/kinship when working with Aboriginal and/or Torres Strait Islander communities

2.7 Support the role of traditional healers and use of bush or traditional medicines as appropriate to each client’s needs

3. Work within legal and ethical boundaries

3.1 Complete documentation in accordance with legal and ethical requirements

3.2 Maintain confidentiality in accordance with organisational policies and protocols

3.4 Liaise with other organisations as appropriate

3.5 Consider the rights of the individual in all work undertaken

3.6 Carry out duties within relevant legislative requirements and frameworks as required

4. Maintain accountability and responsibilities

4.1 Access the organisation’s policies and procedures in regard to workers and operate in accordance with these

4.2 Ensure all work is undertaken within the organisation’s reporting and accountability frameworks

4.3 Follow organisational occupational health and safety guidelines

4.4 Access information to clarify the employer’s responsibilities to the worker

4.5 Observe organisational requirements for participation in processes as appropriate

5. Observe professional boundaries when working

5.1 Communicate professional boundaries to clients in a culturally appropriate and safe manner

5.2 Maintain confidentiality when working with clients and other agencies

5.3 Observe organisational boundaries when working with clients and other agencies

5.4 Clarify organisational expectations with particular regard to professional and personal boundaries

6. Work with the clients involved with the justice system

6.1 Provide advocacy and support for clients involved with the justice system as appropriate and in accordance with organisational policies and protocols

6.2 Identify and observe the role and limitations of Aboriginal and/or Torres Strait Islander Health Workers work within the justice system

6.3 Access, on behalf of clients, the processes of the justice system that will impact on clients, as appropriate

7. Complete relevant documentation

7.1 Collect information (i.e. data) as required to complete workplace documentation

7.2 Complete documentation appropriate to the social and emotional wellbeing work role in line with organisational requirements and reporting arrangements (such as reports to funding bodies)

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the Element.

1. Work within the context of alcohol and other drugs and mental health

1.1 Consider the relationship between AOD and mental health (including dual diagnosis) when working with clients

1.2 Identify difficulties that the worker may encounter in carrying out their role in the community and take these into consideration in the work

1.3 Take into account in service delivery the changing role of females and males within Aboriginal and Torres Strait Islander communities

1.4 Work within the role and limitations of the job definition and community expectations of the role

2. Demonstrate commitment to the philosophy of social and emotional wellbeing

2.1 Build and maintain a relationship of trust with the client and/or family/carer, with active promotion of and strict adherence to confidentiality

2.2 Consider the rights of the individual in all work undertaken

2.3 Consistently demonstrate understanding and consideration of the underpinning values and philosophy of social and emotional wellbeing in the context of Aboriginal and/or Torres Strait Islander health work

2.4 Demonstrate commitment to the empowerment of Aboriginal and/or Torres Strait Islander people and access and equity principles

2.5 Give clients, family and community the opportunity to participate in service planning and support activities

2.6 Take into account personal values, history, experiences and family/kinship when working with Aboriginal and/or Torres Strait Islander communities

2.7 Support the role of traditional healers and use of bush or traditional medicines as appropriate to each client’s needs

3. Work within legal and ethical boundaries

3.1 Complete documentation in accordance with legal and ethical requirements

3.2 Maintain confidentiality in accordance with organisational policies and protocols

3.4 Liaise with other organisations as appropriate

3.5 Consider the rights of the individual in all work undertaken

3.6 Carry out duties within relevant legislative requirements and frameworks as required

4. Maintain accountability and responsibilities

4.1 Access the organisation’s policies and procedures in regard to workers and operate in accordance with these

4.2 Ensure all work is undertaken within the organisation’s reporting and accountability frameworks

4.3 Follow organisational occupational health and safety guidelines

4.4 Access information to clarify the employer’s responsibilities to the worker

4.5 Observe organisational requirements for participation in processes as appropriate

5. Observe professional boundaries when working

5.1 Communicate professional boundaries to clients in a culturally appropriate and safe manner

5.2 Maintain confidentiality when working with clients and other agencies

5.3 Observe organisational boundaries when working with clients and other agencies

5.4 Clarify organisational expectations with particular regard to professional and personal boundaries

6. Work with the clients involved with the justice system

6.1 Provide advocacy and support for clients involved with the justice system as appropriate and in accordance with organisational policies and protocols

6.2 Identify and observe the role and limitations of Aboriginal and/or Torres Strait Islander Health Workers work within the justice system

6.3 Access, on behalf of clients, the processes of the justice system that will impact on clients, as appropriate

7. Complete relevant documentation

7.1 Collect information (i.e. data) as required to complete workplace documentation

7.2 Complete documentation appropriate to the social and emotional wellbeing work role in line with organisational requirements and reporting arrangements (such as reports to funding bodies)

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

There must be evidence that the candidate has:

undertaken AOD and mental health work with clients within the legal and ethical boundaries of the work and with a commitment to the philosophy of social and emotional wellbeing

maintained the professional boundaries of the work role and addressed accountability and responsibilities appropriately when performing work role and in interacting with each client

addressed the needs of clients from culturally and linguistically diverse backgrounds and balanced expectations of the organisation, the community and clients

completed all reports and documentation relevant to the client and their treatment

advocated and supported clients when required.

All performance evidence must be performed at least once.

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.

This includes knowledge of:

organisational policies and procedures and legislation or regulations relating to:

- client confidentiality

- referral, including various levels of urgency, and follow-up of clients

- mandatory reporting

- notifiable communicable diseases

- limits of own ability and authority

- reporting procedures

- documentation

impact of cultural and spiritual factors on the way mental health problems develop and present

rights as employees – industrial awards, duty of care, occupational health and safety, workers’ compensation

support systems available for employees – e.g. counselling, unions, professional associations

the role, rights and responsibilities relating to social and emotional wellbeing work:

- legal responsibilities to clients, organisation and self

- reporting responsibilities

- accountability to organisation and community

- confidentiality requirements for social and emotional wellbeing work

- ethical responsibilities

- professional boundaries

justice system and its processes relevant for the jurisdiction

relevant mental health legislation and regulations for the jurisdiction

conflict resolution and mediation.