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Evidence Guide: HLTAHW062 - Supervise health care team

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

HLTAHW062 - Supervise health care team

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Set team and individual team member objectives

  1. Access organisation, program and action plans and identify priorities/issues for the team in line with organisation requirements
  2. Develop team objectives in consultation between workers and supervisor in line with organisation requirements
  3. Develop individual objectives in consultation with workers to address team objectives and action plans
Access organisation, program and action plans and identify priorities/issues for the team in line with organisation requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop team objectives in consultation between workers and supervisor in line with organisation requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop individual objectives in consultation with workers to address team objectives and action plans

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify staffing gaps

  1. Work in consultation with supervisors and/or other team members to identify staffing gaps
  2. Determine needs for additional staff and/or training/development of existing staff in terms of skills required to achieve identified work outcomes
  3. Communicate staffing and training needs to relevant organisation authority for action
Work in consultation with supervisors and/or other team members to identify staffing gaps

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Determine needs for additional staff and/or training/development of existing staff in terms of skills required to achieve identified work outcomes

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Communicate staffing and training needs to relevant organisation authority for action

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Supervise daily work schedule

  1. Develop duty roster and/or daily work schedule for the team to ensure all required services are met
  2. Monitor and adjust work schedules as required to meet action plan needs
Develop duty roster and/or daily work schedule for the team to ensure all required services are met

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor and adjust work schedules as required to meet action plan needs

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Facilitate networking and information exchange between team members

  1. Identify existing networks for team members and support their use
  2. Set up new networks and/or information exchange processes as required to facilitate achievement of identified outcomes
  3. Support use of networks and information exchange processes in the work environment
Identify existing networks for team members and support their use

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Set up new networks and/or information exchange processes as required to facilitate achievement of identified outcomes

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Support use of networks and information exchange processes in the work environment

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Work with management

  1. Consult managers on work issues
  2. Keep managers informed of work and team issues
Consult managers on work issues

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Keep managers informed of work and team issues

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Set team and individual team member objectives

1.1 Access organisation, program and action plans and identify priorities/issues for the team in line with organisation requirements

1.2 Develop team objectives in consultation between workers and supervisor in line with organisation requirements

1.3 Develop individual objectives in consultation with workers to address team objectives and action plans

2. Identify staffing gaps

2.1 Work in consultation with supervisors and/or other team members to identify staffing gaps

2.2 Determine needs for additional staff and/or training/development of existing staff in terms of skills required to achieve identified work outcomes

2.3 Communicate staffing and training needs to relevant organisation authority for action

3. Supervise daily work schedule

3.1 Develop duty roster and/or daily work schedule for the team to ensure all required services are met

3.2 Monitor and adjust work schedules as required to meet action plan needs

4. Facilitate networking and information exchange between team members

4.1 Identify existing networks for team members and support their use

4.2 Set up new networks and/or information exchange processes as required to facilitate achievement of identified outcomes

4.3 Support use of networks and information exchange processes in the work environment

5. Work with management

5.1 Consult managers on work issues

5.2 Keep managers informed of work and team issues

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Set team and individual team member objectives

1.1 Access organisation, program and action plans and identify priorities/issues for the team in line with organisation requirements

1.2 Develop team objectives in consultation between workers and supervisor in line with organisation requirements

1.3 Develop individual objectives in consultation with workers to address team objectives and action plans

2. Identify staffing gaps

2.1 Work in consultation with supervisors and/or other team members to identify staffing gaps

2.2 Determine needs for additional staff and/or training/development of existing staff in terms of skills required to achieve identified work outcomes

2.3 Communicate staffing and training needs to relevant organisation authority for action

3. Supervise daily work schedule

3.1 Develop duty roster and/or daily work schedule for the team to ensure all required services are met

3.2 Monitor and adjust work schedules as required to meet action plan needs

4. Facilitate networking and information exchange between team members

4.1 Identify existing networks for team members and support their use

4.2 Set up new networks and/or information exchange processes as required to facilitate achievement of identified outcomes

4.3 Support use of networks and information exchange processes in the work environment

5. Work with management

5.1 Consult managers on work issues

5.2 Keep managers informed of work and team issues

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

There must be evidence that the candidate has:

supervised at least one health care team on an ongoing basis by:

identifying current networks and establishing new networks for at least three workers

encouraging the use of networks

setting unit objectives in line with priorities, action plans and organisation requirements

developing individual objectives for at least three workers, in line with organisation requirements

identifying and responding to staff gaps in consultation with others

creating and monitoring team rosters and schedules, adjusting as needed

consulting management as required when specific issues arise.

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.

This includes knowledge of:

relevant requirements of legislation, awards and conditions of service

relevant organisation human resource management policies

strategies to meet staff training needs

networking and information exchange processes

existing program policy

organisation guidelines, policies and procedures.