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Evidence Guide: HLTAHW063 - Implement office systems

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

HLTAHW063 - Implement office systems

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop office systems to support organisation functions

  1. Identify and document requirements for office system processes in accordance with organisational guidelines
  2. Identify personnel and equipment requirements and develop systems to meet organisational needs
  3. Establish and implement administrative processes in accordance with organisational guidelines
Identify and document requirements for office system processes in accordance with organisational guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify personnel and equipment requirements and develop systems to meet organisational needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish and implement administrative processes in accordance with organisational guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor office systems

  1. Develop a training and/or support processes to enable workers to implement office system
  2. Evaluate implementation of office systems in consultation with workers
  3. Identify barriers to effective office system implementation
  4. Modify existing systems as required to meet ongoing office needs
Develop a training and/or support processes to enable workers to implement office system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate implementation of office systems in consultation with workers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify barriers to effective office system implementation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Modify existing systems as required to meet ongoing office needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Develop office systems to support organisation functions

1.1 Identify and document requirements for office system processes in accordance with organisational guidelines

1.2 Identify personnel and equipment requirements and develop systems to meet organisational needs

1.3 Establish and implement administrative processes in accordance with organisational guidelines

2. Monitor office systems

2.1 Develop a training and/or support processes to enable workers to implement office system

2.2 Evaluate implementation of office systems in consultation with workers

2.3 Identify barriers to effective office system implementation

2.4 Modify existing systems as required to meet ongoing office needs

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Develop office systems to support organisation functions

1.1 Identify and document requirements for office system processes in accordance with organisational guidelines

1.2 Identify personnel and equipment requirements and develop systems to meet organisational needs

1.3 Establish and implement administrative processes in accordance with organisational guidelines

2. Monitor office systems

2.1 Develop a training and/or support processes to enable workers to implement office system

2.2 Evaluate implementation of office systems in consultation with workers

2.3 Identify barriers to effective office system implementation

2.4 Modify existing systems as required to meet ongoing office needs

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

There must be evidence that the candidate has:

implemented system support for at least one office as part of a health service or centre by:

identifying requirements for:

documents

personnel

equipment

developing and implementing administration processes

establishing support strategies for implementing the office support system

monitoring the office system and making modifications as required.

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.

This includes knowledge of:

implementation support strategies

organisation policies, procedures and guidelines

office system processes and requirements.