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Evidence Guide: HLTAHW070 - Manage human resources

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

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HLTAHW070 - Manage human resources

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage workforce

  1. Identify and document staffing resource needs
  2. Discuss staffing resource needs with work group and supervisor/s
  3. Advise management of resource needs
  4. Allocate available resources according to program needs
  5. Recruit staff as required by organisational needs
  6. Develop staff performance plans
  7. Review staff performance in consultation with line managers
Identify and document staffing resource needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss staffing resource needs with work group and supervisor/s

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise management of resource needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Allocate available resources according to program needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recruit staff as required by organisational needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop staff performance plans

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review staff performance in consultation with line managers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promote good employee relations

  1. Inform workers of their industrial rights
  2. Identify and consult industrial parties
  3. Provide workers with access to grievance procedures
  4. Ensure workers’ conditions reflect award and organisational requirements
Inform workers of their industrial rights

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and consult industrial parties

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide workers with access to grievance procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure workers’ conditions reflect award and organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure staff have access to required training and development

  1. Discuss training and development needs with workers and assess against projected programs
  2. Establish availability of training
  3. Determine appropriateness of training in consultation with key people, the community and other workers
  4. Provide training within resource constraints
Discuss training and development needs with workers and assess against projected programs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish availability of training

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine appropriateness of training in consultation with key people, the community and other workers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide training within resource constraints

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Manage workforce

1.1 Identify and document staffing resource needs

1.2 Discuss staffing resource needs with work group and supervisor/s

1.3 Advise management of resource needs

1.4 Allocate available resources according to program needs

1.5 Recruit staff as required by organisational needs

1.6 Develop staff performance plans

1.7 Review staff performance in consultation with line managers

2. Promote good employee relations

2.1 Inform workers of their industrial rights

2.2 Identify and consult industrial parties

2.3 Provide workers with access to grievance procedures

2.4 Ensure workers’ conditions reflect award and organisational requirements

3. Ensure staff have access to required training and development

3.1 Discuss training and development needs with workers and assess against projected programs

3.2 Establish availability of training

3.3 Determine appropriateness of training in consultation with key people, the community and other workers

3.4 Provide training within resource constraints

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Manage workforce

1.1 Identify and document staffing resource needs

1.2 Discuss staffing resource needs with work group and supervisor/s

1.3 Advise management of resource needs

1.4 Allocate available resources according to program needs

1.5 Recruit staff as required by organisational needs

1.6 Develop staff performance plans

1.7 Review staff performance in consultation with line managers

2. Promote good employee relations

2.1 Inform workers of their industrial rights

2.2 Identify and consult industrial parties

2.3 Provide workers with access to grievance procedures

2.4 Ensure workers’ conditions reflect award and organisational requirements

3. Ensure staff have access to required training and development

3.1 Discuss training and development needs with workers and assess against projected programs

3.2 Establish availability of training

3.3 Determine appropriateness of training in consultation with key people, the community and other workers

3.4 Provide training within resource constraints

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

There must be evidence that the candidate has:

provided human resource management to a health service or centre by:

recruiting staff as required by organisational needs

managing at least three staff members, including:

developing and reviewing performance management plans for individual staff members

identifying and supporting access to training opportunities

providing information to staff about industrial rights within the workplace, including grievance procedures, awards and work conditions

communicating in a culturally appropriate and safe manner with staff when discussing, negotiating and/or resolving issues

advocating on behalf of staff as required by individual circumstances .

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.

This includes knowledge of:

organisation human resource management policies and guidelines

relevant requirements of:

industrial relations legislation and regulations at federal, state and territory level

enterprise bargaining agreements where they exist in an organisation

union documents/guidelines/policies

work health and safety legislation and regulations

awards and conditions of services.