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Evidence Guide: HLTCOM406B - Make referrals to other health care professionals when appropriate

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

HLTCOM406B - Make referrals to other health care professionals when appropriate

What evidence can you provide to prove your understanding of each of the following citeria?

Formulate a referral plan for client requiring further treatment

  1. Determine need for referral to other health care professionals services
  2. Communicate need for referral to the client
  3. Consider the financial aspects of complementary health care
  4. Ensure referral occurs with permission/consent of client and within confidentiality/privacy standards
Determine need for referral to other health care professionals services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate need for referral to the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consider the financial aspects of complementary health care

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure referral occurs with permission/consent of client and within confidentiality/privacy standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interact with other health care professionals

  1. Identify a range of complementary health care professionals and services
  2. Consult Complementary health care professionals and support services to determine the most appropriate source for referral
  3. Relate effectively and knowledgeably with other health care professionals
Identify a range of complementary health care professionals and services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult Complementary health care professionals and support services to determine the most appropriate source for referral

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Relate effectively and knowledgeably with other health care professionals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange a referral to an appropriate source for clients with specific needs

  1. Contact the health care professional and/or service to whom clients are to be referred
  2. Arrange transfer of copies of client records to the appropriate referral source
  3. Include the client in referral communications and provided with written referrals
  4. Brief the appropriate health professional/service is on reason for referral
  5. Answer queries regarding the referral
  6. Provide assistance to other health care professionals/services as required
  7. Record referrals in case notes
Contact the health care professional and/or service to whom clients are to be referred

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange transfer of copies of client records to the appropriate referral source

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Include the client in referral communications and provided with written referrals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Brief the appropriate health professional/service is on reason for referral

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Answer queries regarding the referral

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide assistance to other health care professionals/services as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record referrals in case notes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:

Observation of performance in the workplace or a simulated workplace (defined as a supervised clinic) is essential for assessment of this unit

Assessment may contain both theoretical and practical components and examples covering a range of clinical situations

Evidence is required of both knowledge and skills application. The assessee must provide evidence of specified essential knowledge as well as skills

Consistency of performance should be demonstrated over the required range of situations relevant to the workplace

Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible

Assessment of sole practitioners must include a range of clinical situations and different client groups covering at minimum, age, culture and gender

Assessment of sole practitioners must consider their unique workplace context, including:

Interaction with others in the broader professional community as part of the sole practitioner's workplace

Scope of practice as detailed in the qualification and component competency units

Holistic/integrated assessment including:

working within the practice framework

performing a health assessment

assessing the client

planning treatment

providing treatment

Access and equity considerations:

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

Assessment should replicate workplace conditions as far as possible

Simulations may be used to represent workplace conditions as closely as possible

Where, for reasons of safety, access to equipment and resources and space, assessment takes place away from the workplace, simulations should be used to represent workplace conditions as closely as possible

Resources essential for assessment include:

Contact directories

Method of assessment

Observation in the work place (if possible)

Written assignments/projects or questioning should be used to assess knowledge

Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice

Conventional letters or electronic communication

Required Skills and Knowledge

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

Knowledge of the profession's special characteristics, historical mileposts, aspirations and strengths

Knowledge of health care professionals/services locally, nationally, and internationally and of their relationship to other professions and organisations

Knowledge of the role of other health professionals and support services

Knowledge of the paradigms, including fee environments, within which other professions function

Knowledge of and ability to apply referral procedures

Knowledge of what constitutes a medical emergency or referral

Essential skills:

Ability to:

Communicate effectively

Demonstrate appreciation of the relative merits of the treatment options available in regard to cost, benefit and efficiency of such procedures

Consult colleagues for special expertise

Write referrals, certificates and correspondence

Formulate referral plans and arrange referrals

Write third party and medico legal reports, certificates and correspondence

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Need for referral may include:

Client with a counselling need beyond the practitioner's own level of skill

Client in need of ongoing support or counselling

Client with a personality disorder

Disclosure, by a minor, of abuse

Suicidal or homicidal client

Referral to a GP for initial or follow up pathology

Referral to GP/health services because of a/or suspicion of notifiable disease

Practitioner establishes a supervisory, social or sexual relationship with client

Practitioner identifies with client transference or counter-transference

Other health care professionals/services may include but are not limited to:

Professional counsellors or psychologists

Social or health workers

Mental health units or hospitals

Doctors

Psychiatrists

Law officers

Dieticians

Physiotherapists/chiropractors

Complementary health therapists

Complementary health care practitioners may include:

More experienced homoeopaths with or without a speciality

Naturopaths

Herbalists

Acupuncturists

Massage therapists

Osteopaths

Chiropractors

Support services may include:

Local child care centre

Local welfare centre

Local church groups

Local other than Christian groups

Life line

Domestic violence telephone service

Others

Referral may be by:

Written communication

Verbal communication

Client records may include:

A copy of the whole care record

A synopsis of the case record

Homoeopathic specific information via e.g. Standard Case Recoding forms, symptom descriptor forms, treatment evaluation and progress sheets

Briefing may include:

Verbal communication e.g. telephone or face to face

Electronic communication e.g. email

Conventional written letter