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Evidence Guide: HLTMAMP408B - Administer the information management system of a medical practice

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

HLTMAMP408B - Administer the information management system of a medical practice

What evidence can you provide to prove your understanding of each of the following citeria?

Administer medical practice information systems

  1. Adapt general knowledge of medical information management systems to address specific practice needs
  2. Identify and recommend system improvements where appropriate
  3. Maintain awareness of current software and hardware and notify appropriate personnel of training needs as required
  4. Provide information to practice principals on software updates and patches
  5. Load updates and patches, as required
  6. Liaise with information management system vendors, suppliers and maintenance personnel
Adapt general knowledge of medical information management systems to address specific practice needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and recommend system improvements where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain awareness of current software and hardware and notify appropriate personnel of training needs as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information to practice principals on software updates and patches

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Load updates and patches, as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with information management system vendors, suppliers and maintenance personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure security ofdata

  1. Ensure system has adequate security and regularly check that security measures are working
  2. Perform regular data back-ups and store appropriately
  3. Test back-ups periodically to ensure integrity of back-up data
  4. Ensure those with access to practice data understand obligations in relation to privacy, confidentiality and security
Ensure system has adequate security and regularly check that security measures are working

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Perform regular data back-ups and store appropriately

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test back-ups periodically to ensure integrity of back-up data

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure those with access to practice data understand obligations in relation to privacy, confidentiality and security

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain quality and integrity of data

  1. Promote completeness of data set as per RACGP Standards for Minimum Data Set
  2. Code data according to practice protocols
  3. Teach other practice members procedures for coding data
  4. Promote use of formats that allow data searchability
  5. Perform data cleaning as required
Promote completeness of data set as per RACGP Standards for Minimum Data Set

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Code data according to practice protocols

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Teach other practice members procedures for coding data

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promote use of formats that allow data searchability

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Perform data cleaning as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Consistency of performance should be demonstrated over the required range of situations relevant to the workplace

Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible

Method of assessment:

Assessment should involve written and/or oral examination as well as simulation, demonstration and production of simulated work samples

Students are also to be assessed during practice placement through supervisor reports, self-reflective journals and observation

Resource implications

Assessment requires access to:

scope of own medical assisting role

RACGP Standards for General Practices

GPCG Security Guidelines

legislation and standards for privacy, confidentiality and security of client information

medical software database package with sample database

computer hardware, software and storage devices

examples of coding, eg ICPC manuals

lists of vendors, suppliers and maintenance personnel

Access and equity considerations:

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities

Required Skills and Knowledge

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes knowledge of:

Essential computer hardware - how to use and what is required in an adequate system

General Practice Computing Group (GPCG) Security Guidelines

How to maintain data security

Industry standards for coding of data

Legislation and industry standards related to the confidentiality, privacy and security of client information

Medical software

Medical terminology

Occupational health and safety principles

Practice protocols

RACGP Standards for General Practices including Minimum Data Set

Scope of own medical assisting role

Essential skills:

It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes the ability to:

Evaluate currency and adequacy of systems and make appropriate recommendations

Extract data from practice database

Perform data cleaning

Seek assistance when required

Understand and compare quotes for hardware and software packages

Use computers

Use communication skills to:

communicate clearly

document information appropriately in medical records

follow complex instructions

interact appropriately with members of the health care team and external vendors, suppliers and maintenance personnel

interpret procedures and policies and user manuals

relay information, using appropriate medical terminology and grammar

Use numeracy skills to code data

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Systems may include:

Hardware

Software

Communications

Improvements may include:

Software upgrades

Hardware upgrades

Communications upgrades

Better use of existing systems

Security may include:

Anti-virus software

Firewall

PKI

Disaster Plan

Password policy

Code may include:

Practice-specific coding, eg flagging "did not attends"

Software specific codes, eg drop-down box selection for diagnosis

Industry codes, eg ICPC

Searchability of data may refer, for example, to:

Searchable format for electronically transferred pathology results