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Evidence Guide: ICAI4097C - Install and configure a network

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICAI4097C - Install and configure a network

What evidence can you provide to prove your understanding of each of the following citeria?

Confirm client requirements and network equipment required

  1. Identify, clarify and organise requirements of the client relevant to network needs, following organisationalrequirements
  2. Evaluate the requirements along with business needs in order to translate into technical requirements
  3. Review existing network design documentation to ensure it is current and complete
  4. Identify the components, both hardware, cabling infrastructure, wireless access and software, that are required to be installed to meet the technical requirements
  5. Contact vendors and service suppliers to obtain specifications and availability of identified components
Identify, clarify and organise requirements of the client relevant to network needs, following organisationalrequirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Evaluate the requirements along with business needs in order to translate into technical requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Review existing network design documentation to ensure it is current and complete

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify the components, both hardware, cabling infrastructure, wireless access and software, that are required to be installed to meet the technical requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Contact vendors and service suppliers to obtain specifications and availability of identified components

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Install hardware

  1. Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client
  2. Liaise with appropriateperson to obtain approval for the plans, including security clearance and timing
  3. Confirm and review supplier documentation that cables and associated components have been installed in accordance with industry standards, organisational requirements and building requirements to meet network traffic projections
  4. Install and configure server hardware in accordance with organisational and industry standards, following plans
  5. Install and configure computer and other hardware in accordance with organisational and industry standards, following plans
  6. Install and configure other hardware or components in accordance with organisational and industry standards, following plans
Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Liaise with appropriateperson to obtain approval for the plans, including security clearance and timing

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Confirm and review supplier documentation that cables and associated components have been installed in accordance with industry standards, organisational requirements and building requirements to meet network traffic projections

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Install and configure server hardware in accordance with organisational and industry standards, following plans

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Install and configure computer and other hardware in accordance with organisational and industry standards, following plans

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Install and configure other hardware or components in accordance with organisational and industry standards, following plans

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Install software

  1. Install and configure server software in accordance with organisational procedures and industry standards, following plans
  2. Install and configure software in accordance with organisational procedures and industry standards, following the plan
  3. Install and configure other software required for the network to operate, following the plan
Install and configure server software in accordance with organisational procedures and industry standards, following plans

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Install and configure software in accordance with organisational procedures and industry standards, following the plan

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Install and configure other software required for the network to operate, following the plan

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Configure and test modified network

  1. Test the installed software and hardware, utilising available technical tools, to ensure that all components are functioning as expected
  2. Test the network to ensure it is functioning according to specification
  3. Resolve problems identified in the modified network
Test the installed software and hardware, utilising available technical tools, to ensure that all components are functioning as expected

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Test the network to ensure it is functioning according to specification

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Resolve problems identified in the modified network

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Document and sign off

  1. Complete hardware and asset recording document in line with organisational requirements
  2. Document installation, boot-up and configuration procedures as per organisational requirements
  3. Secure sign-off from appropriate person
Complete hardware and asset recording document in line with organisational requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Document installation, boot-up and configuration procedures as per organisational requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Secure sign-off from appropriate person

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

Assessment must confirm knowledge of networking technologies and how hardware and software is installed and configured.

Assessment must confirm the ability to create and follow implementation plans, to install network hardware and software, and to configure and test the network according to specified guidelines, as well as produce appropriate documentation.

To demonstrate competency in this unit the following resources will be needed:

Network design documentation

Equipment specifications

Network components, hardware and software

Live network

Organisational guidelines

Networked computers

Context of and specific resources for assessment

Simply defined, a computer network is a group of interconnected computers, databases, and other peripherals and components (both software and hardware) connected by communications lines and capable of exchanging and sharing files and information.

Individual working networks can range from a peer-to-peer network connecting a small number of users in an office or department, to a local area network connecting many users over permanently installed cables and dial-up lines. Other networks include wide area networks connecting users on several different networks spread over a wide geographic area as well as various types of wireless networks.

It is essential that this unit covers both skills and knowledge aspects of a broad variety of network components both hardware and software, ranging for example from SOHO LANs, business requirements, such as servers, firewalls and gateways to large country-wide WLANs.

The breadth, depth and complexity of knowledge and skills in this competency would cover a broad range of varied activities or application in a wider variety of contexts most of which are complex and non-routine. Leadership and guidance would be involved when organising activities of self and others as well as contributing to technical solutions of a non-routine or contingency nature.

Assessment must ensure:

Performance of a broad range of skilled applications including the requirement to evaluate and analyse current practices, develop new criteria and procedures for performing current practices and provision of some leadership and guidance to others in the application and planning of the skills would be characteristic.

Applications may involve responsibility for, and limited organisation of, others.

The scope and complexity of knowledge and skills is dependent on the tasks undertaken.

Method of assessment

The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

Competency in this unit should to be assessed using summative assessment to ensure consistency of performance in a range of contexts. This unit can be assessed either in the workplace or in a simulated environment. However, simulated activities must closely reflect the workplace to enable full demonstration of competency.

The assessment of this unit of competency will usually include observation of LAN configuration and equipment selection for a variety of scenarios.

Assessment will usually include observation of real or simulated work processes and procedures and/or performance in a project context as well as questioning on underpinning knowledge and skills. The questioning of team members, supervisors, subordinates, peers and clients where appropriate may provide valuable input to the assessment process.

Guidance information for assessment

The interdependence of units for assessment purposes may vary with the particular project or scenario. Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICAI3021B Connect internal hardware components

ICAS4127B Support system software

An individual demonstrating this competency would be able to:

Demonstrate understanding of a broad knowledge base incorporating some theoretical concepts

Apply solutions to a defined range of unpredictable problems

Identify and apply skill and knowledge areas to a wide variety of contexts, with depth in some areas

Identify, analyse and evaluate information from a variety of sources

Take responsibility for own outputs in relation to specified quality standards

Take limited responsibility for the quantity and quality of the output of others

Maintain knowledge of industry products and services

Additionally, an individual demonstrating this competency would be able to:

Select appropriate software

Configure network components

Select a network component for a particular task

Interpret available information and request clarification where needed

Take responsibility for outputs in work and learning

Required Skills and Knowledge

Required skills

Understanding network systems and software

Ability to work with hardware

Plain English literacy and communication skills in relation to dealing with clients

Report writing skills for business, requiring depth in some areas, analysis and evaluation of information in a defined range of areas (e.g. when hardware and asset recording documentation is completed in line with organisational requirements)

Research skills for identifying, analysing and evaluating broad features of a particular business domain and best practice in networking technologies (e.g. when network components, both hardware and software that are required to be installed, are identified)

Project planning skills in relation to set benchmarks and identified scope

Problem solving skills in a predictable range of network problems

Required knowledge

Broad knowledge of current industry-accepted hardware and software products

Broad knowledge of the client business domain, business function and organisation (e.g. when confirming client requirements and network equipment)

Broad knowledge of networking technologies incorporating substantial depth in some areas (e.g. network operating systems, cabling standards)

Broad knowledge of data and voice transmission technologies and protocols

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Client may include but is not limited to:

internal departments

external organisations

clubs

individual people

internal employees

customers

Network may include but is not limited to:

large and small LANs

VPNs

national WANs

the internet

the use of the public switched telephone network (PSTN) for dial-up modems only

DSL connections

private lines

data

voice

Requirements may be in reference to:

business

system

network

people in the organisation

Organisational requirements may include but is not limited to:

how and what the organisation wants in regard to work environment

problem solution processes

preventative maintenance and diagnostic policy, roles and technical responsibilities in the network management

vendor and product service-level support agreements

Documentation may follow:

ISO/IEC/AS standards

audit trails

naming standards

version control

project management templates and report writing

maintaining equipment inventory

client training

satisfaction reports

Components may include:

motherboards

CMOS battery

central processing unit (CPU)

CD and DVD drives

interface cards

drives

fax/modem cards

RAM upgrades

CPU upgrades

Hardware may include but is not limited to:

workstations

personal computers

modems and other connectivity devices

networks

DSL modems

remote sites

servers

Software may include but is not limited to:

mobile equipment

commercial software applications

organisation-specific software

packaged software

in-house or customised software

Appropriate person may include:

supervisor

teacher

authorised business representative

client

Cables may include but are not limited to:

to UTP

STP

Cat 5e

Cat 6

Cat 7

fibre

Requirements may vary from:

a simple addition or upgrade to a major new installation

Standards may include:

ISO/IEC/IEEE/IETF/ITU/AS standards

organisational standards

project standards

Computer may include:

mobile equipment

laptops

workstations

servers

other devices