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Evidence Guide: ICAICT206A - Install software applications

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICAICT206A - Install software applications

What evidence can you provide to prove your understanding of each of the following citeria?

Determine software or software upgrade requirements

  1. Document client requirements and report to appropriate person
  2. Act on instructions to meet client requirements, according to organisational requirements
Document client requirements and report to appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Act on instructions to meet client requirements, according to organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain software or software upgrade

  1. Investigate and select a software application program that best conforms to requirements and organisational policies
  2. Obtain application program under instruction from appropriateperson
  3. Determine licensing requirements and record, according to organisational guidelines
  4. Ensure target computer conforms to the minimum hardware and operating system requirements of the application program
Investigate and select a software application program that best conforms to requirements and organisational policies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain application program under instruction from appropriateperson

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine licensing requirements and record, according to organisational guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure target computer conforms to the minimum hardware and operating system requirements of the application program

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install or upgrade software

  1. Install new or upgraded software application program according to appropriate person or organisational instructions
  2. Complete the installation process efficiently and effectively to minimise disruption
  3. Carry out testing and acceptance, according to corporate guidelines, paying particular attention to possible effect on other systems
  4. Ensure client requirements are satisfied
  5. Refer outstanding client issues to appropriate person as necessary
Install new or upgraded software application program according to appropriate person or organisational instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete the installation process efficiently and effectively to minimise disruption

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Carry out testing and acceptance, according to corporate guidelines, paying particular attention to possible effect on other systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure client requirements are satisfied

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Refer outstanding client issues to appropriate person as necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

install software applications through operating system instructions

configure computer to accept new software or upgrade

carry out testing and acceptance according to corporate guidelines.

Context of and specific resources for assessment

Assessment must ensure access to:

PC where software installation may be performed

use of application software currently used in industry

documents detailing organisational testing and acceptance policy and procedures

appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

verbal or written questioning to assess candidate’s underpinning knowledge of software upgrade requirements, current industry standard application software and acceptance testing procedures

direct observation of candidate upgrading or installing new software.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Required Skills and Knowledge

Required skills

communication skills to:

communicate with peers and supervisors

support software application deployment

literacy skills to:

interpret user manuals and help functions

make decisions about licensing requirements

read and write basic workplace documents

seek assistance and expert advice

technical skills to:

carry out testing

upload and install software

use computer hardware.

Required knowledge

broad general knowledge of:

client business domain

hardware storage devices

input and output devices

licensing arrangements and responsibilities

operating systems supported by the organisation

organisational guidelines for purchasing

software application packages

software copyright responsibilities.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Client may include:

employees

external organisations

individuals

internal departments.

Appropriate person may include:

authorised business representative

client

supervisor.

Organisational requirements may include:

budget

corporate purchasing

guidelines

licensing arrangements.

Software application program may include:

database programs

email programs

internet browsers

spreadsheets

system browsers

word processing.

Licensing requirements may include:

cost of licence

number of licences required

support provided

type of licence.

Computer may include:

laptops

servers

workstations.

Operating system may include:

Mac OS X

Linux

Windows.

Effect may relate to:

data entry

effect on normal business

installation time

problems.