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Evidence Guide: ICAICT303A - Connect internal hardware components

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICAICT303A - Connect internal hardware components

What evidence can you provide to prove your understanding of each of the following citeria?

Identify, categorise and distinguish between the different types of internal hardware components

  1. Identify and categorise the different internal hardware components
  2. Explain the purpose and characteristics of the different internal hardware component categories
  3. Distinguish between the different types of devices within each internal hardware component category
Identify and categorise the different internal hardware components

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explain the purpose and characteristics of the different internal hardware component categories

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Distinguish between the different types of devices within each internal hardware component category

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine components required

  1. Identify and clarify user internal hardware component requirements according to organisational guidelines
  2. Organise and record user component requirements, pass on to appropriate person for evaluation and vendor selection
Identify and clarify user internal hardware component requirements according to organisational guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise and record user component requirements, pass on to appropriate person for evaluation and vendor selection

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain components

  1. Contact vendors to obtain technical specifications for the proposed components
  2. Assess the options and provide recommendations to the appropriate person for final analysis
  3. Obtain components to prepare for installation
Contact vendors to obtain technical specifications for the proposed components

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess the options and provide recommendations to the appropriate person for final analysis

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain components to prepare for installation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install components

  1. Develop plans, with prioritised tasks and contingency arrangements, for the installation of selected components with minimum disruption to clients
  2. Liaise with appropriate person to obtain approval for the plans
  3. Install and configure components according to plan, installation procedures and organisational requirements
  4. Test components for error-free performance, using available technology
  5. Identify and resolve identified problems
  6. Test and enhance system performance, using knowledge of the system, to meet organisational benchmarks
  7. Document the installation and configuration process according to organisation guidelines
Develop plans, with prioritised tasks and contingency arrangements, for the installation of selected components with minimum disruption to clients

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with appropriate person to obtain approval for the plans

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install and configure components according to plan, installation procedures and organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test components for error-free performance, using available technology

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and resolve identified problems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test and enhance system performance, using knowledge of the system, to meet organisational benchmarks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document the installation and configuration process according to organisation guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate modified system

  1. Collect client or user feedback and analyse against client requirements
  2. Correct identified shortcomings in the system and record actions
Collect client or user feedback and analyse against client requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Correct identified shortcomings in the system and record actions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

identify and categorise the different types of internal hardware components

modify system's hardware to meet client requirements

plan the modification and connect internal hardware components according to vendor and technical specifications

install components across a variety of situations and account for unexpected contingencies.

Context of and specific resources for assessment

Assessment must ensure access to:

personal computer and internal hardware components for installation

current industry standard performance testing software

documents detailing organisational guidelines and requirements

technical manuals and tools

appropriate learning and assessment support when required

modified equipment for people with special needs.

Note: The careful planning and promotion of hardware upgrades and changes are critical to the effective support of business functions. Hardware modifications need to be risk managed similar to other business processes. The effective management and execution of the component maintenance and replacement process may significantly determine the amount of downtime a company encounters.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

verbal or written questioning to assess candidate’s knowledge of system diagnostic software and system functionality

direct observation of candidate connecting internal hardware components

evaluation of client requirements and candidate’s final recommendations

review of candidate’s written notes.

Note: Evidence for assessment from industry or vendor-certified training may be presented for the whole or part of this unit depending on the range of variables and performance criteria.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Required Skills and Knowledge

Required skills

communication skills to:

consult with peers and supervisors, and internal and external clients

interpret technical computer installation manuals

interpret user manuals and help functions

literacy skills to:

organise resources for one-to-one instruction

plan, prioritise and organise work

write technical reports and maintain records

planning and organisational skills to address technical issues

problem-solving skills to anticipate and respond to a range of driver-related errors that may arise

technical skills to:

comprehend how the operating system will communicate with the installed component

install components

test components using available technology

test system performance.

Required knowledge

areas of the operating system relevant to configuration and testing

current industry-accepted hardware and software products

environmental considerations in e-waste disposal

organisational guidelines and organisational requirements with regard to safety, recycling and component installation

system's diagnostic software and current functionality

vendor specifications and requirements for component installation.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Internal hardware components may include:

adapter card components:

communications:

modem

network interface card (NIC)

I/O:

parallel

small computer system interface (SCSI)

serial

universal serial bus (USB)

multimedia:

capture cards

sound card

TV tuner cards

video:

AGP

peripheral component interconnect (PCI)

PCIe

cooling system components:

CPU and case fans

heat sinks

liquid cooling systems

thermal compound

CPU components and features:

32 bit versus 64 bit

hyper threading

identify CPU types:

AMD

Intel

multi-core:

dual core

quad core

triple core

onchip cache:

L1

L2

speed (real versus actual)

display device components:

connector types:

component or RGB

DVI pin compatibility

HDMi

S-Video

VGA

LCD technologies:

contrast ratio

native resolution

resolution (e.g. XGA, SXGA+, UXGA, WUXGA)

projectors, CRT and LCD

settings:

degauss

multi-monitor

refresh rate

resolution

memory components and features:

ECC versus non-ECC

parity versus non-parity

single channel versus dual channel

single sided versus double-sided

speed:

PC100

PC133

PC2700

PC3200

DDR3-1600

DDR2-667

types:

DRAM

SRAM

SDRAM

DDR or DDR2 or DDR3

RAMBUS

motherboard components:

basic input/output system (BIOS), complementary metal oxide semiconductor (CMOS) or Firmware:

CMOS battery

POST

bus architecture

bus slots:

AGP

AMR

CNR

PCI

PCIe

Personal Computer Memory Card International Association (PCMCIA)

chipsets

contrast RAID (levels 0, 1, 5)

form factor:

ATX or BTX

micro ATX

NLX

I/O interfaces:

IEEE 1394 or Firewire

modem

NIC

parallel

PS/2

serial

sound

USB 1.1 and 2.0

video

memory slots:

DIMM

RIMM

SIMM

SODIMM

parallel advanced technology attachment (PATA):

EIDE

IDE

processor sockets

riser card or daughterboard

serial advanced technology attachment (SATA)

eSATA

power supply components:

AC adapter

ATX proprietary

pins (20, 24)

voltage selector switch

voltage, wattage and capacity

storage devices and backup media components:

floppy disk drive (FDD)

hard disk drive (HDD): solid state versus magnetic

optical drives, such as CD, DVD, RW or blu-ray

removable storage:

external CD-RW and hard drive

hot swappable devices and non-hot swappable devices

solid state (e.g. thumb drive, flash, SD cards, USB)

tape drive.

Organisational guidelines may include:

communication methods

content of emails

dispute resolution

document procedures and templates

downloading information and accessing particular websites

financial control mechanisms

opening mail with attachments

personal use of emails and internet access

virus risk.

Appropriate person may include:

authorised business representative

client

supervisor.

Clients may include:

department within the organisation

person within a department

third party.

Organisational requirements may include:

how and what the organisation wants in regard to work environment

preventative maintenance and diagnostic policy

problem solution processes

roles and technical responsibilities in the IT department

vendor and product service level support agreements.