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Evidence Guide: ICAICT409A - Develop macros and templates for clients using standard products

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICAICT409A - Develop macros and templates for clients using standard products

What evidence can you provide to prove your understanding of each of the following citeria?

Determine macro or template requirement

  1. Determine client requirements, ensuring they are in line with organisational guidelines
  2. Develop macro or template specification
  3. Confirm that macro or template specification meets client’s needs and operational guidelines
  4. Determine documentation requirements
Determine client requirements, ensuring they are in line with organisational guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop macro or template specification

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm that macro or template specification meets client’s needs and operational guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine documentation requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop macro or template for client

  1. Develop macro or template to specification using industry-recognised software applications
  2. Demonstrate macro or template to client and obtain feedback
  3. Amend macro or template, as required by client
  4. Update macro or template specification
Develop macro or template to specification using industry-recognised software applications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Demonstrate macro or template to client and obtain feedback

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Amend macro or template, as required by client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Update macro or template specification

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide client support for macro or template

  1. Document support and instruction requirements
  2. Provide documentation to client help desk for future support
Document support and instruction requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide documentation to client help desk for future support

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

develop a variety of macros and templates using at least two industry-recognised application packages.

Context of and specific resources for assessment

Assessment must ensure access to:

documents detailing organisational style guide and policies

personal computer where software installation may be performed

internet connection

networked computers

server and workstation hardware and software

style guides and design brief

technical documentation and installation manuals

use of software currently used in industry

appropriate learning and assessment support when required

modified equipment for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

verbal or written questioning to assess candidate’s knowledge of procedures for creating macros and using default templates

direct observation of candidate demonstrating macro and template use

review of the candidate’s documentation

evaluation of candidate’s help-desk support provided to the client.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Required Skills and Knowledge

Required skills

analytical skills to troubleshoot the operation of macros

communication skills to:

demonstrate application to client and obtain feedback

liaise with clients

literacy skills to:

document instructions

interpret software manual instructions

technical skills to employ macros, such as creating a particular keyboard key combination for each macro or by assigning it to a custom button on a toolbar.

Required knowledge

features and functions of particular categories of commercial computing packages, in particular procedures for:

creating macros and using default templates supplied by the software application package

creating new macros and templates

functions and features of the operating system

features and functions of software and hardware supported by the organisation.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Client may include:

employee

external organisation

individual

internal department.

Organisational guidelines may include:

content of emails

downloading information and accessing particular websites

opening mail with attachments

personal use of email and internet access

virus risk.

Documentation may follow:

audit trails

International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) standards

naming standards

project management templates

report writing protocols

version control.

Software applications may include:

commercial software applications

communication packages

database

graphic

organisation-specific software

presentation functionalities

spreadsheet

word-processing.