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Evidence Guide: ICANWK407A - Install and configure client-server applications and services

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICANWK407A - Install and configure client-server applications and services

What evidence can you provide to prove your understanding of each of the following citeria?

Determine client -server software requirements

  1. Select a client-server solution that best fits the desired outcome for a given scenario
  2. Select hardware required to implement the client-server solution for the desired outcome
  3. Select an appropriate host operating system for the chosen client -server software
Select a client-server solution that best fits the desired outcome for a given scenario

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select hardware required to implement the client-server solution for the desired outcome

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select an appropriate host operating system for the chosen client -server software

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain and configure server application software, according to industry best practice

  1. Investigate the range of client-server products available for the desired outcome, including commercial and open source
  2. Identify hardware requirements
  3. Identify available operating system platforms to host the client-server software
Investigate the range of client-server products available for the desired outcome, including commercial and open source

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify hardware requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify available operating system platforms to host the client-server software

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install, configure, and manage services to meet business requirements

  1. Install client-server software to both server and client hardware according to business guidelines
  2. Configure the client-server software, according to vendor guidelines
  3. Monitor client-server performance to ensure performance, according to business requirements
  4. Manage the installation of upgrades and patches to the client-server software environment
  5. Back up and maintain client-server software
Install client-server software to both server and client hardware according to business guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configure the client-server software, according to vendor guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor client-server performance to ensure performance, according to business requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage the installation of upgrades and patches to the client-server software environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Back up and maintain client-server software

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess configuration effect on overall network design

  1. Identify appropriate utilities to monitor and determine network performance
  2. Create network performance benchmarks prior to and on completion of client-server software installation
  3. Compare benchmarks to assess performance effect on network after installation of client-server software
Identify appropriate utilities to monitor and determine network performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Create network performance benchmarks prior to and on completion of client-server software installation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Compare benchmarks to assess performance effect on network after installation of client-server software

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test and sign off

  1. Test operation of the client-server software to ensure client requirements are met
  2. Obtain sign-off from appropriate person
Test operation of the client-server software to ensure client requirements are met

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain sign-off from appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

install and configure server-based client-server software

install and configure client software to communicate with appropriate server software

test operation of client-server software

identify and implement required updates for client-server software

monitor performance of client server software

backup and maintain client-server software.

Context of and specific resources for assessment

Assessment must ensure access to:

administrative access to a client server-based network

appropriate client-server software

appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate installing or updating client-server software

verbal or written questioning of required skills and knowledge

evaluation of prepared report outlining testing procedures, test results and recommendations.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Required Skills and Knowledge

Required skills

analytical skills to evaluate business and reporting requirements

communication skills to liaise with internal and external personnel on technical, operational and business-related matters

literacy skills to:

interpret technical documentation

write reports in required formats

planning and organisational skills to analyse and organise business operating system requirements

problem-solving and management skills to adapt, maintain and troubleshoot configuration and operational requirements of client-server software and reconfigure according to business requirements

numeracy skills to analyse required memory, hard disk and performance requirements

research skills to determine best-fit software to satisfy business requirements

technical skills to:

select and use server and network diagnostics

test application software and hardware to suit different client server applications.

Required knowledge

broad knowledge of:

client-server concepts

computer hardware and software skills

IP addressing

networking fundamentals

operating systems

detailed knowledge of:

operating system help and support utilities

procedures for implementing backup and recovery

software installation and configuration, including user account and password management

troubleshooting tools and techniques, including network diagnostic utilities.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Client-server solution may include:

accounting client server software

customer relationship management (CRM)

database management software

enterprise resource planning (ERP)

file transfer protocol (FTP) services

information services software

mail services

payroll

SharePoint services

support desk

web services.

Appropriate utilities may include:

proprietary

third party

those included with the host operating system.