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Evidence Guide: ICANWK508A - Install, operate and troubleshoot medium enterprise switches

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICANWK508A - Install, operate and troubleshoot medium enterprise switches

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to install an medium enterprise switch

  1. Prepare for given work according to legislation, OHS, codes, regulations and standards
  2. Arrange access to the site according to required procedure
  3. Review existing network design documentation to ensure it is current and complete
  4. Select the network elements required to be installed to meet the technical requirements
  5. Contact vendors and service suppliers to obtain specifications and availability of identified components
  6. Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client
  7. Liaise with appropriate person to obtain approval for the plans, including security clearance and timing
Prepare for given work according to legislation, OHS, codes, regulations and standards

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Arrange access to the site according to required procedure

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Review existing network design documentation to ensure it is current and complete

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Select the network elements required to be installed to meet the technical requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Contact vendors and service suppliers to obtain specifications and availability of identified components

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Liaise with appropriate person to obtain approval for the plans, including security clearance and timing

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Configure basic switch operation

  1. Describe network segmentation, basic traffic management and basic switching concepts
  2. Perform, save and verify initial switch configuration tasks
  3. Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts
  4. Upgrade firmware on a switch
  5. Save and back up switch configuration files
  6. Implement basic switch security
Describe network segmentation, basic traffic management and basic switching concepts

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Perform, save and verify initial switch configuration tasks

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Perform, save and verify initial switch configuration tasks

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Upgrade firmware on a switch

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Save and back up switch configuration files

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement basic switch security

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Configure and verify advanced switching functions

  1. Describe enhanced switching technologies
  2. Configure and verify virtual local area networks (VLANs)
  3. Configure and verify trunks between switches
  4. Configure and verify inter-VLAN routing
  5. Configure and verify spanning tree protocol (STP) and rapid spanning tree protocol (RSTP) operation
Describe enhanced switching technologies

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Configure and verify virtual local area networks (VLANs)

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Configure and verify trunks between switches

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Configure and verify inter-VLAN routing

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Configure and verify spanning tree protocol (STP) and rapid spanning tree protocol (RSTP) operation

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Troubleshoot medium enterprise switches

  1. Troubleshoot device configuration and network connectivity using basic utilities
  2. Identify and resolve common switched network issues
Troubleshoot device configuration and network connectivity using basic utilities

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and resolve common switched network issues

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

prepare for the installation of an enterprise switch

install, configure and test the network elements to ensure interoperability within the network

apply network topologies, protocols and security issues

apply solutions and troubleshoot defined network problems.

Context of and specific resources for assessment

Assessment must ensure access to:

site where network installation may be conducted

enterprise switches and operating systems

equipment specifications

hardware and software

organisational guidelines

appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate installing, configuring and testing a new or updated network

evaluation of documentation that outlines testing procedures, test results, recommendation to network changes and completion records

verbal or written questioning of required knowledge.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Required Skills and Knowledge

Required skills

communication skills to liaise with internal and external personnel on technical, operational and business-related matters

literacy skills to:

interpret technical documentation

write reports as required

numeracy skills to:

take test measurements

interpret results

evaluate performance and interoperability of network

planning and organisational skills to:

coordinate the process in liaison with others

plan, prioritise and monitor own work

problem-solving skills to:

adapt configuration procedures to requirements of network and reconfigure depending on differing operational contingencies, risk situations and environments

troubleshoot and debug router switch issues

research skills to investigate appropriate hardware to meet requirements

technical skills to:

assess and implement security requirements

select and configure networking devices.

Required knowledge

overview knowledge of RSTP

detailed knowledge of:

debug commands

routing between VLANs

STP

switch calling line identification (CLI) commands

VLANs.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Network may include:

data

internet

large and small local area networks (LAN)

national wide area networks (WAN)

virtual private network (VPN).

Documentation may include:

equipment inventory

International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) standards

naming standards

project management templates and report writing

satisfaction reports

version control.

Network elements may include:

adaptors

communications cables and connectors

hubs

routers

servers

switches.

Requirements may refer to:

business

network

people in the organisation

system.

Client may include:

external organisations

individuals

internal departments

internal employees.

Appropriate person may include:

authorised business representative

client

supervisor.

Basic switch security may include:

port deactivation

port security

secure shell (SSH).

Enhanced switching technologies may include:

802.1q

per-VLAN spanning tree protocol (PVSTP)

RSTP

trunking

VLAN.

Basic utilities may include:

debug commands

ipconfig

ping

secure shell (SSH)

Telnet

traceroute.

Common switched network issues may include:

auto-negotiation

configuration issues

media issues

switch hardware failures

VLAN

STP and RSTP

trunking.