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Evidence Guide: ICANWK615A - Design and configure desktop virtualisation

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICANWK615A - Design and configure desktop virtualisation

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare design specifications and plan to implement enterprise desktop environments

  1. . Research available desktop virtualisation software vendors
  2. . Evaluate desktop virtualisation environment
  3. . Analyse and compare features and components of desktop virtualisation environment
  4. . Identify desktop-specific design objectives, requirements and limitations
  5. . Document design infrastructure according to enterprise requirements
  6. . Plan the implementation and deployment using the recommended design
. Research available desktop virtualisation software vendors

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

. Evaluate desktop virtualisation environment

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

. Analyse and compare features and components of desktop virtualisation environment

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

. Identify desktop-specific design objectives, requirements and limitations

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

. Document design infrastructure according to enterprise requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

. Plan the implementation and deployment using the recommended design

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement and configure desktop virtualisation infrastructure and services

  1. . Assess desktop virtualisation software and analyse its relevance to enterprise requirements
  2. . Install and configure desktop virtualisation environment
  3. . Implement specific features and functions to provide suitable solution to identified problems
  4. . Implement and manage the testing process
  5. . Demonstrate depth of knowledge in enabling desktop virtualisation to an accepted industry standard
. Assess desktop virtualisation software and analyse its relevance to enterprise requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

. Install and configure desktop virtualisation environment

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

. Implement specific features and functions to provide suitable solution to identified problems

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

. Implement and manage the testing process

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

. Demonstrate depth of knowledge in enabling desktop virtualisation to an accepted industry standard

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement application virtualisation

  1. . Plan the implementation and deployment of application virtualisation software
  2. . Configure and test application virtualisation system components
  3. . Maintain, update and tune system components
. Plan the implementation and deployment of application virtualisation software

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

. Configure and test application virtualisation system components

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

. Maintain, update and tune system components

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

design, configure and manage the implementation of virtualised enterprise desktop environment

analyse and critically evaluate features and functions of virtualised enterprise desktop environment

plan, configure and maintain application virtualisation software.

Context of and specific resources for assessment

Assessment must ensure access to:

site where industry-specific technologies may be used

industry-specific technologies currently used in industry

documents detailing workplace health and safety (WHS) standards, environmental guidelines and enterprise requirements.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

verbal or written questioning to assess candidate’s knowledge of features and functions of industry-specific technologies

direct observation of candidate managing the implementation of industry-specific technologies

simulation of industry-specific uses of the industry-specific technologies.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Required Skills and Knowledge

Required skills

communication skills to liaise with internal and external personnel on technical, operational and business-related matters

literacy skills to:

interpret technical documentation

write reports as required

numeracy skills to:

evaluate performance and interoperability of network

take test measurements and interpret results

planning and organisational skills to:

coordinate the configuration process in liaison with others

plan, prioritise and monitor own work

problem-solving and contingency-management skills to:

adapt configuration procedures to requirements of network

reconfigure depending on differing operational contingencies, risk situations and environments

troubleshoot virtual software components

apply solutions in networks, including virtualised desktop environments

deploy rapid solutions to problems involving virtualised desktop environment

technical skills to:

apply current best practice to implementing sustainability options through virtualisation methodologies and technologies

assess and implement virtualisation requirements

select and assess suitable virtualisation software

install, configure and manage server virtualisation

Required knowledge

overview knowledge of:

current government and industry policies and guidelines relating to developing efficient and reliable information and communications technology (ICT) environments

current technologies and processes designed to produce an efficient and reliable ICT environment

structure, function and business organisation of client

available tools and software applications required to manage virtual desktop environment

configuration of software applications required to manage virtual desktop environment

configuration required to integrate virtual machines into existing network design

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Virtualisation software vendors may include:

Citrix

KVM

Microsoft

Oracle

Parallels

VMware.

Virtualisation environment may include:

Citrix Online Plug-In

Citrix XenServer

Desktop Delivery Controller

Linux Desktop

Microsoft MED-V server, MED-V client, and MED-V management

Red Hat enterprise

Virtual Desktop Agent

Virtual Desktop Provisioning powered by Citrix Provisioning Services

VMware View Enterprise: VMware vSphere Desktop, VMware vCenter Desktop, and VMware View Manager

VMware View Premier: VMware vSphere Desktop, VMware vCenter Desktop, View Persona Management, VMware vShield Endpoint, VMware View Manager, View Client with Local Mode, VMware View Composer and VMware ThinApp

VMware View suite: VMware View Manager, VMware View Composer, and VMware ThinApp.

Design infrastructure may include:

application pools (desktop)

application pool design

authentication solution

client device access

central processing unit (CPU) allocations

desktop operating system choice

end-user session management

management infrastructure

memory allocations

networking design

pod configurations

pod and block design

security design and implementations

storage allocations

storage design.

Enterprise requirements may include:

how and what the enterprise wants regarding the work environment

preventative maintenance and diagnostic policy

problem-solving processes

roles and technical responsibilities in network management

vendor and product service level support agreements.

Specific features and functions may include:

creating images

updating software

implementing workspace policies

reporting and troubleshooting

administrating users

managing fault tolerance

managing pods

managing security features

managing profiles

managing storage

managing resource pools.

Application virtualisation software may include:

App Zero

Ceedo

Evalaze

Citrix XenApp

Novell ZENworks Application Virtualization

Microsoft Application Virtualization

Software Virtualization Solution

Spoon (former Xenocode)

VMware ThinApp.

System components may include:

Application deployment - Microsoft

Application Virtualization Management Server - Microsoft

Application Virtualization Sequencer - Microsoft

Citrix licensing server - Citrix

Citrix profiler - Citrix

Citrix web interface - Citrix

Content Share - Microsoft

File Share - VMware

Login script - VMware

Setup Capture - VMware

SQL database instant

Virtualization Client - Microsoft

Virtualization Data Store - Microsoft

Virtualization Management Console - Microsoft

Virtualization Management Web Server - Microsoft

Virtualization Streaming Server - Microsoft

XenApp Client for hosted APPS - Citrix

XenAPP Client for Streaming - Citrix

XenApp-Server - Citrix.