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Evidence Guide: ICASAS205A - Maintain IT system integrity

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICASAS205A - Maintain IT system integrity

What evidence can you provide to prove your understanding of each of the following citeria?

Carry out system backup

  1. Create and review organisational backup schedule
  2. Determine storage media and hardware for backups
  3. Ensure backups are carried out according to the schedule
  4. Label and store backups according to organisational standards
  5. Maintain records of backups
Create and review organisational backup schedule

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine storage media and hardware for backups

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure backups are carried out according to the schedule

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Label and store backups according to organisational standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain records of backups

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Restore system backup

  1. Determine and test restoration procedures according to organisational standards
  2. Restore data under instruction from an appropriate person
  3. Restore data according to organisational standards
  4. Document and report on backup results
Determine and test restoration procedures according to organisational standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Restore data under instruction from an appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Restore data according to organisational standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document and report on backup results

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain virus protection

  1. Maintain and update virus protection software according to operating system in use
  2. Carry out virus scanning and report detected viruses to appropriate person
  3. Remove viruses and update scanning software
Maintain and update virus protection software according to operating system in use

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Carry out virus scanning and report detected viruses to appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Remove viruses and update scanning software

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Follow copyright procedures and record software licences where appropriate

  1. Identify licensed software used by the organisation
  2. Maintain records of licence number and location
  3. Monitor operation and use of licensed software where applicable
  4. Check personal computers and networks to ensure software compliance
  5. Report licensing anomalies related to software to an appropriate person
Identify licensed software used by the organisation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain records of licence number and location

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor operation and use of licensed software where applicable

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check personal computers and networks to ensure software compliance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report licensing anomalies related to software to an appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

protect and secure stand-alone or networked client-server environments and operating systems according to system maintenance procedures

undertake system and file backup, recovery delete and archive according to backup and recovery procedures

check computers to ensure software compliance.

Context of and specific resources for assessment

Assessment must ensure access to:

sites with a representative range of stand-alone and networked client-server environments and operating systems

antivirus software

technical records and documentation

appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of candidate undertaking file backup and recovery

direct observation of candidate performing virus scans and virus removal

review of documented reports on backup results

review organisational backup schedules

review software licence records

verbal or written questioning to assess candidate’s knowledge of maintaining and updating virus protection software and checking computers for software copyright compliance.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Required Skills and Knowledge

Required skills

communication skills to:

clarify instructions

communicate with peers and supervisors

present information

seek assistance and expert advice

literacy skills to:

interpret user manuals, technical documentation and help functions

read and write basic workplace documents

problem-solving skills to address common operational problems when carrying out system backup and recovery

technical skills to perform:

backup and recovery operations

basic diagnostic tests in system integrity.

Required knowledge

broad knowledge of:

organisational standards regarding:

backup and recovery procedures and operations

label and store backups

current industry-accepted hardware and software products

current viruses and protection methods

diagnostic tools

inventory procedures

maintenance procedures

storage and retrieval guidelines

system performance

software copyright and general public licence (GPL) or copyright responsibilities.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Backup schedule may occur:

evenings

weekdays

weekends

monthly

yearly

or a combination.

Storage media may include:

CD and DVD

external storage devices, such as universal serial bus (USB) flash drive

internal storage devices.

Hardware may include:

networked systems

personal computers

tools to perform tape backups.

Organisational standards may include:

backup procedures

GPL and copyright licences

reporting of non-compliant software

restore and security procedures

software licence documentation

virus scanning and removal procedures.

Appropriate person may include:

authorised business representative

client

supervisor

system administrator.

Virus protection may include:

freeware

online

open source

proprietary software:

BitDefender

CA Vet Antivirus

Kaspersky Antivirus

McAfee VirusScan

Panda Antivirus

Symantec Norton Antivirus.

Operating system may include:

GNUs Not Unix (GNU)

Linux

Mac OS X

Microsoft Windows

Unix-like operating systems:

HP-UX

IBM AIX

Silicon Graphics IRIX

Sun Solaris.

Licensed software may include:

corporate licences

educational licences

freeware

open source

shareware licences

single-user licences

user-restrictive licences.

Software may include:

application:

database

internet browser

spreadsheet

word-processing

commercial

customised

in-house

programming:

assembler

compiler

development tools

system:

computer security

device drivers

operating system.