NTISthis.com

Evidence Guide: ICASAS208A - Maintain IT equipment and consumables

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICASAS208A - Maintain IT equipment and consumables

What evidence can you provide to prove your understanding of each of the following citeria?

Clean equipment

  1. Access and verify cleaning supplies for usability on the selected equipment
  2. Record maintenance actions undertaken according to organisational procedures
  3. Clean equipment according to manufacturer specifications and organisational manuals
  4. Ensure basic OHS principles and guidelines are followed
Access and verify cleaning supplies for usability on the selected equipment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record maintenance actions undertaken according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clean equipment according to manufacturer specifications and organisational manuals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure basic OHS principles and guidelines are followed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Replace and maintain consumables and supplies

  1. Access consumables from storage points and record usage information according to organisational procedures
  2. Replace consumables when needed and log the action undertaken
  3. Dispose of consumables following environmental guidelines
  4. Test equipment to ensure it is in working order at set time periods and according to organisational procedures
Access consumables from storage points and record usage information according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Replace consumables when needed and log the action undertaken

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Dispose of consumables following environmental guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test equipment to ensure it is in working order at set time periods and according to organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain equipment

  1. Establish which equipment requires maintenance
  2. Maintain equipment according to organisational guidelines and manufacturer specifications
  3. Document maintenance procedures performed according to organisational guidelines
  4. Exercise care to prevent interruption of business activities during maintenance procedures
  5. Store unused equipment devices according to manufacturer specifications and organisational guidelines
Establish which equipment requires maintenance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain equipment according to organisational guidelines and manufacturer specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document maintenance procedures performed according to organisational guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Exercise care to prevent interruption of business activities during maintenance procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Store unused equipment devices according to manufacturer specifications and organisational guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

clean equipment following manufacturer specifications and OHS policy and procedures

replace and dispose of consumables according to regulations and organisational policy

test and maintain equipment in working order following OHS procedures.

Context of and specific resources for assessment

Assessment must ensure access to:

a site on which equipment maintenance may be carried out

use of equipment currently used in industry

relevant equipment documentation that may affect maintenance activities

appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

verbal or written questioning to assess candidate’s knowledge of suitable cleaning materials

direct observation of candidate replacing consumables

direct observation of candidate maintaining and testing equipment

review of documents, including maintenance procedures performed.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Required Skills and Knowledge

Required skills

communication skills to:

communicate with peers and supervisors

seek assistance and expert advice

literacy skills to:

document maintenance procedures

interpret technical documentation, equipment manuals and specifications

planning and organisational skills to:

organise and maintain equipment

schedule required maintenance

problem-solving skills to solve equipment and logistics problems

safety-awareness skills to:

apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities

work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

technical skills to:

maintain equipment

test and evaluate equipment maintenance requirements.

Required knowledge

basic knowledge of:

current industry-accepted hardware and software and manufacturer maintenance guides

organisational systems related to storage and retrieval of information and equipment

OHS principles and responsibilities, including ergonomics, work periods and breaks, and conservation techniques

chemical storage, control and disposal procedures

features and operating requirements of equipment.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Equipment may include:

hard drives

hubs

modems and other connectivity devices, such as digital subscriber line (DSL) modems

monitors

other peripheral devices

personal computers

personal digital assistants (PDA)

printers

switches

workstations.

OHS principles may include:

basic principles and responsibilities relating to ICT equipment:

disposal

environmental control

storage.

Consumables may include:

cartridges

cleaners

disks

paper

printer toners

ribbons

tapes.

Environmental guidelines may include:

disposal through an authorised body of redundant hardware, such as:

circuit boards

hard drives

motherboards

recycling

safe disposal of packaging, such as:

cardboard

paper

plastic

polystyrene.