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Evidence Guide: ICASAS405A - Identify and evaluate IT industry vendor technologies

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICASAS405A - Identify and evaluate IT industry vendor technologies

What evidence can you provide to prove your understanding of each of the following citeria?

Select method to be used for identifying suitable vendor

  1. Evaluate organisational purchasing policy as a means of identifying vendors and document outcomes
  2. Consider and undertake other means of identifying suitable vendors and document outcomes
  3. Recommend preferred method of vendor selection to client
  4. Plan and document selection process
Evaluate organisational purchasing policy as a means of identifying vendors and document outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consider and undertake other means of identifying suitable vendors and document outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommend preferred method of vendor selection to client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan and document selection process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review vendor offerings

  1. 2.1 Notify vendors of organisation's requirements
  2. Undertake evaluation process by comparing offers against organisational requirements
  3. Organise vendor demonstrations and performance benchmark tests
  4. Select vendor based on specific technical criteria, servicing, warranty and after-sales service
2.1 Notify vendors of organisation's requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake evaluation process by comparing offers against organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise vendor demonstrations and performance benchmark tests

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select vendor based on specific technical criteria, servicing, warranty and after-sales service

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare contracts and delivery requirements

  1. Prepare contracts for review by appropriate person
  2. Identify and document delivery arrangements with suppliers
  3. Clarify installation responsibilities with suppliers
  4. Review warranty and support requirements with suppliers and service level agreement
  5. Confirm details with client
Prepare contracts for review by appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and document delivery arrangements with suppliers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarify installation responsibilities with suppliers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review warranty and support requirements with suppliers and service level agreement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm details with client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

identify an appropriate vendor to supply components according to organisational requirements

demonstrate consistency in the acquisition of technical and business requirements.

Context of and specific resources for assessment

Assessment must ensure access to:

current business and IT strategic plans

service levels

user requirements

appropriate learning and assessment support when required

modified equipment for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

verbal or written questioning to assess candidate’s knowledge of:

organisational purchasing policy

tenders

service level agreements

review of candidate’s documented selection process

direct observation of candidate obtaining requirements from user.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Required Skills and Knowledge

Required skills

analytical skills to compare offers against organisational requirements

communication skills to:

liaise with clients and vendors on technical and operational matters

transfer and collect information and gain consensus on concepts

literacy skills to:

evaluate technical documents

prepare contracts and service agreements

prepare technical documents

numeracy skills to:

compare prices between vendors

evaluate organisational purchasing policy

planning and organisational skills to:

plan and document selection process

organise vendor demonstrations

provide warranty and after sales service.

Required knowledge

benchmarking methodologies

change-management systems

contracts in relation to supply and support

current industry-accepted hardware and software products

financial management and leasing arrangements

information-gathering techniques

quality assurance practices in relation to evaluating and recommending IT vendors

risk management in relation to evaluating and recommending IT vendors

client business domain

vendor product trends.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Method of vendor selection may include:

by tender or invitation

registration of interest

request for information (RFI)

request for proposal (RFP).

Client may include:

external organisations

individuals

internal departments

internal employees.

Appropriate person may include:

authorised business representative

client

supervisor.