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Evidence Guide: ICASAS409A - Manage risks involving ICT systems and technology

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICASAS409A - Manage risks involving ICT systems and technology

What evidence can you provide to prove your understanding of each of the following citeria?

Establish risk context

  1. Review and document organisational and technical environment
  2. Establish and document risk boundaries according to the business operating and strategic environment
Review and document organisational and technical environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish and document risk boundaries according to the business operating and strategic environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify risk factors

  1. Develop or acquire a measurement scale for project risk which includes importance, complexity, time and resources required
  2. Identify project risks based on the measurement scale developed and document according to business requirements
  3. Identify the business impact of changes and document according to current and future business directions
Develop or acquire a measurement scale for project risk which includes importance, complexity, time and resources required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify project risks based on the measurement scale developed and document according to business requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the business impact of changes and document according to current and future business directions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement contingency plans

  1. Classify each risk and create contingency plans that address how the risk will be monitored and overcome, if possible
  2. Identify measurable benchmarks to track the treatment of risks to the new system
  3. Identify risk-management intervention points according to benchmarked performance tolerances
  4. Demonstrate use of phased implementation and piloting to reduce risk factors
Classify each risk and create contingency plans that address how the risk will be monitored and overcome, if possible

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify measurable benchmarks to track the treatment of risks to the new system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify risk-management intervention points according to benchmarked performance tolerances

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Demonstrate use of phased implementation and piloting to reduce risk factors

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor, update and report risk profile

  1. Conduct regular risk updates to add new risks and remove old risks
  2. Update contingency plans when appropriate to incorporate new information
  3. Conduct risk reviews at major project milestones and document outcomes
  4. Establish feedback processes to provide warning of potential new risks according to business requirements
Conduct regular risk updates to add new risks and remove old risks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Update contingency plans when appropriate to incorporate new information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct risk reviews at major project milestones and document outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish feedback processes to provide warning of potential new risks according to business requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

identify where risk occurs

highlight the measures that will mitigate or obviate risk

set up procedures for regular risk reviews.

Context of and specific resources for assessment

Assessment must ensure access to:

analysis software

business website

networks

requirements documentation

risk management plan

site server

site server software

software applications

updated or new technology

user analysis

web servers

appropriate learning and assessment support when required

modified equipment for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

verbal or written questioning to assess candidate’s knowledge of:

risk management

business process design

review of candidate’s documented outcomes of risk assessment process

evaluation of candidate’s documented contingency plans

direct observation of candidate conducting risk reviews at project milestones.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Required Skills and Knowledge

Required skills

analytical skills to analyse the risk associated with ICT systems and technologies

communication skills to work with project teams on risk reviews

literacy skills to:

disseminate and document technical specifications

write policy

numeracy skills to scale risks

planning and organisational skills to:

manage risk

plan for contingencies.

Required knowledge

detailed knowledge of risk management

overview knowledge of:

Australian Computer Society Code of Ethics

business process design

how business sites fit into corporate strategy

copyright and intellectual property in relation to IT systems and technology

privacy legislation relating to IT systems and technology

technology updating guidelines

business supply chain

user analysis and the CRM.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Business requirements may relate to:

business

network

people in the organisation

system.

Contingency plans may include:

identifying weaknesses and providing for the implementation of a disaster prevention program

minimising disruption to business operations

providing a coordinated approach to the disaster recovery process.

System may include:

application service provider

applications

databases

gateways

internet service provider (ISP)

operating systems

servers.