The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Determine best practices for equipment and software maintenance
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Identify equipment and software that are to be maintained and implement processes to ensure future acquisitions of equipment and software are identified Completed |
Evidence:
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Identify vendor documentation, peer organisations or research information detailing best practices in equipment and software maintenance to improve system performance and reliability Completed |
Evidence:
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Develop recommended maintenance and operations guidelines for equipment and software maintenance based on the above research Completed |
Evidence:
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Obtain requirements from user in the area of equipment maintenance and reliability Completed |
Evidence:
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Document procedures for maintenance based on best practices Completed |
Evidence:
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Identify resources to provide equipment and software maintenance
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Identify and record the level of support that can be provided by in-house resources Completed |
Evidence:
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Identify and record the support to be supplied by external or third-party organisations Completed |
Evidence:
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Develop or update service level agreement (SLA) with internal user and third-party suppliers Completed |
Evidence:
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Revise practices, where appropriate
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Monitor and review maintenance operation Completed |
Evidence:
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Identify problem areas, including failures to meet SLAs, and consider changes to maintenance procedures Completed |
Evidence:
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Assess changes in consultation with user, support staff and third-party suppliers Completed |
Evidence:
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Design and implement improvements to maintenance procedures Completed |
Evidence:
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