The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

Assessment must confirm the ability to comprehensively test the system's ability to cope with expected high levels of data volume while meeting the predetermined performance standards.

Assessment must confirm the ability to identify problems and identify fault resolution strategies that may occur during stress testing.

To demonstrate competency in this unit the person will require access to:

Business requirements

Project documentation, including templates, standards, specifications, client user and technical manuals

Business rules and expected loads

Base tools

Technical components of system, including software, hardware, network

Staffing resources, including development, operations, client user representatives (in a simulation, the trainer/assessor may take on some of these roles)

System/application suitable for testing

Context of and specific resources for assessment

The person will need to ensure that:

System operates in the manner expected under expected conditions

Supporting material such as procedures and forms is accurate and suitable for the purpose intended

Stated conditions reflect the upper limits expected by client

There are no unacceptable reductions in service

Individual elements and the overall system provide the desired result or functionality

Documentation is available and accurate

Stress load testing usually occurs during the implementation phase, but planning and preparation should begin in the design phase, and run concurrently (design/code/implementation).

The breadth, depth and complexity covering planning and initiation of alternative approaches to skills or knowledge applications across a broad range of technical and/or management requirements, evaluation and coordination would be characteristic.

Assessment must ensure:

The demonstration of competency may also require self-directed application of knowledge and skills, with substantial depth in some areas where judgement is required in planning and selecting appropriate equipment, services and techniques for self and others.

Applications involve participation in development of strategic initiatives as well as personal responsibility and autonomy in performing complex technical operations or organising others. It may include participation in teams including teams concerned with planning and evaluation functions. Group or team coordination may also be involved.

Method of assessment

The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

Competency in this unit should be assessed using summative assessment to ensure consistency of performance in a range of contexts. This unit can be assessed either in the workplace or in a simulated environment. However, simulated activities must closely reflect the workplace to enable full demonstration of competency.

Assessment will usually include observation of real or simulated work processes and procedures and/or performance in a project context as well as questioning on underpinning knowledge and skills. The questioning of team members, supervisors, subordinates, peers and clients where appropriate may provide valuable input to the assessment process. The interdependence of units for assessment purposes may vary with the particular project or scenario.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

An individual demonstrating this competency would be able to:

Demonstrate understanding of a broad knowledge base incorporating theoretical concepts, with substantial depth in some areas

Analyse and plan approaches to technical problems or management requirements

Transfer and apply theoretical concepts and/or technical or creative skills to a range of situations

Evaluate information, using it to forecast for planning or research purposes

Take responsibility for own outputs in relation to broad quantity and quality parameters

Take some responsibility for the achievement of group outcomes

Maintain knowledge of industry products and services

Required skills

Problem solving skills for a broad range of unpredictable problems involving analysis, diagnosis, evaluation and the development of new criteria, knowledge or procedures (e.g. when problem resolution processes are managed according to project procedures)

Estimating skills for use across a range of unpredictable project contexts in relation to either varied or highly specific functions (e.g. when scope, objectives and specific tests are determined in order to place load on the system and expected results and performance impact are determined)

An ability to collect information and gain consensus on concepts, (e.g. when standards for acceptance/compliance are determined with client, and when clear responsibilities and contact points with third-party suppliers for support are determined)

Negotiation and influencing skills in relation to team members and applied to a undefined range of unpredictable problems (e.g. when clear responsibilities and contact points with third-party suppliers for support are determined)

Required knowledge

Detailed knowledge of program design and performance

Detailed knowledge of system/application requirements and performance

Broad knowledge of testing techniques, with detailed knowledge of features and processes in some areas

Broad knowledge of automated test tools, with detailed knowledge of features and processes in some areas

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

System may include but is not limited to:

databases

applications

servers

operating systems

gateways

application service provider

ISP

Appropriate person may include:

supervisor

teacher

authorised business representative

client

Component may include:

severs

networks

databases

software integration and more

Client may include but is not limited to:

internal departments

external organisations

individual people

internal employees

Projectplan may include:

parties and their responsibilities

project scope

project objectives

schedule

project budget