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Evidence Guide: ICPKNW318 - Apply knowledge and requirements of mail house operations

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

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ICPKNW318 - Apply knowledge and requirements of mail house operations

What evidence can you provide to prove your understanding of each of the following citeria?

Apply knowledge of printing industry

  1. Printing industry terminology and vocabulary are used correctly
  2. New technology and new work processes are monitored and implemented when required
  3. Trends within printing industry are monitored, on an ongoing basis, to inform personal work practices
  4. Job requirements and alterations are discussed with and applied by tradespersons, supervisors, production managers and clients
Printing industry terminology and vocabulary are used correctly

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

New technology and new work processes are monitored and implemented when required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Trends within printing industry are monitored, on an ongoing basis, to inform personal work practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Job requirements and alterations are discussed with and applied by tradespersons, supervisors, production managers and clients

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply knowledge of government Acts, regulations and codes of practice

  1. Basic principles and obligations involved in copyright, work health and safety (WHS), environmental protection, access and equity, and industrial awards are applied
  2. Codes of practice and responsibilities regarding both paper and electronic-based products and services, and direct marketing, are applied in personal work practices
  3. Legislative requirements regarding storage of data, addressing, ownership of lists, intellectual copyright, privacy and confidentiality of information are applied in personal work practices
  4. Mail house responsibilities in regard to public, clients, suppliers and employees are adhered to in personal work practices
Basic principles and obligations involved in copyright, work health and safety (WHS), environmental protection, access and equity, and industrial awards are applied

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Codes of practice and responsibilities regarding both paper and electronic-based products and services, and direct marketing, are applied in personal work practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Legislative requirements regarding storage of data, addressing, ownership of lists, intellectual copyright, privacy and confidentiality of information are applied in personal work practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Mail house responsibilities in regard to public, clients, suppliers and employees are adhered to in personal work practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply knowledge of postal standards and requirements

  1. Limitations on size, weight and content of postal items are applied in processing mail and/or parcels
  2. Australia Post, Post Standards and Letter Pre-Sorting Standards are used to inform workflow processes
  3. Packaging requirements for a range of products are adhered to
Limitations on size, weight and content of postal items are applied in processing mail and/or parcels

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Australia Post, Post Standards and Letter Pre-Sorting Standards are used to inform workflow processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Packaging requirements for a range of products are adhered to

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify enterprise processes and procedures

  1. Importance of digital printing systems including inkjet, laser and offset technologies in mail house centre are investigated
  2. Digital data customisation is used to inform quality checks
  3. Advantages and applications of digital printing within mail house are analysed
  4. In-line processes associated with digital printing systems are identified and used to inform work processes
  5. Process and applications of bar coding as applied to mail house operations and services are identified
Importance of digital printing systems including inkjet, laser and offset technologies in mail house centre are investigated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Digital data customisation is used to inform quality checks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advantages and applications of digital printing within mail house are analysed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

In-line processes associated with digital printing systems are identified and used to inform work processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Process and applications of bar coding as applied to mail house operations and services are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply knowledge of computerised systems and associated software as used in mail house sector

  1. Variety of computer driven equipment typical in mail house operations is used where appropriate
  2. Computer driven bar code, sorting, tagging and reading systems are applied in workplace where appropriate
  3. Data management and processing systems and software are used where appropriate
  4. Computerised document management, design and reading systems and software are used where appropriate
  5. Computerised market research and listing services and associated software are used where appropriate
  6. Recent developments in electronic mailing and new applications of this technology are investigated
Variety of computer driven equipment typical in mail house operations is used where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Computer driven bar code, sorting, tagging and reading systems are applied in workplace where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Data management and processing systems and software are used where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Computerised document management, design and reading systems and software are used where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Computerised market research and listing services and associated software are used where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recent developments in electronic mailing and new applications of this technology are investigated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply knowledge of pre-press, printing, converting and finishing sectors and processes

  1. Principles and functions of image production (typesetting, scanning, camera), image combining (manual and electronic), image output (film, plates, direct to press) and digital workflow are used to inform production processes where appropriate
  2. Pre-press functions including image classification (type, line, tone), output settings (screen rulings, angles) and output devices (film setter, plate maker, proofer) are identified and used to inform production processes where appropriate
  3. Conventional printing processes are used to inform production processes where appropriate
  4. Most suitable printing process for variety of jobs and products, taking into account cost, quality and end user requirements, is identified and used to inform decisions about printing processes where appropriate
  5. Capabilities and limitations of each printing process are investigated and used to inform decisions about printing processes where appropriate
  6. Basic principles and characteristics of a variety of converting and finishing operations (guillotining, collating, folding, inserting, fastening) are understood and used to inform production processes where appropriate
  7. Terminology suited to those working in mail house, printing and related industries is applied in workplace
Principles and functions of image production (typesetting, scanning, camera), image combining (manual and electronic), image output (film, plates, direct to press) and digital workflow are used to inform production processes where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Pre-press functions including image classification (type, line, tone), output settings (screen rulings, angles) and output devices (film setter, plate maker, proofer) are identified and used to inform production processes where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conventional printing processes are used to inform production processes where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Most suitable printing process for variety of jobs and products, taking into account cost, quality and end user requirements, is identified and used to inform decisions about printing processes where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Capabilities and limitations of each printing process are investigated and used to inform decisions about printing processes where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Basic principles and characteristics of a variety of converting and finishing operations (guillotining, collating, folding, inserting, fastening) are understood and used to inform production processes where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Terminology suited to those working in mail house, printing and related industries is applied in workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply knowledge of substrates, inks, toners and coatings

  1. Substrates used for each printing process and properties that make them suitable are identified and used to inform production processes where appropriate
  2. International paper sizes (IPS) system, its basis and relationship of different paper sizes are used to inform production processes where appropriate
  3. Different weights, callipers and finishes of substrates and how they affect mailing and converting and finishing operations are identified and used to inform production processes where appropriate
  4. Paper grain and how it affects pre-press, printing, finishing and mailing operations are investigated and used to inform production processes where appropriate
  5. Ink characteristics (drying properties, fastness, gloss, opacity, tack, scuff resistance) and their effect on printing, finishing and end user requirements are investigated and used to inform production processes where appropriate
  6. Desirable qualities for inks, toners and coatings to ensure suitability for substrate, finishing operations and end user requirements are investigated and used to inform production processes where appropriate
Substrates used for each printing process and properties that make them suitable are identified and used to inform production processes where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

International paper sizes (IPS) system, its basis and relationship of different paper sizes are used to inform production processes where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Different weights, callipers and finishes of substrates and how they affect mailing and converting and finishing operations are identified and used to inform production processes where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Paper grain and how it affects pre-press, printing, finishing and mailing operations are investigated and used to inform production processes where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ink characteristics (drying properties, fastness, gloss, opacity, tack, scuff resistance) and their effect on printing, finishing and end user requirements are investigated and used to inform production processes where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Desirable qualities for inks, toners and coatings to ensure suitability for substrate, finishing operations and end user requirements are investigated and used to inform production processes where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply knowledge of costs of production

  1. Main cost elements (fixed, capital, variable) in converting and finishing production are applied in workplace
  2. Information required to accurately cost jobs and means of collecting it (manual and computerised) are investigated and applied in workplace
  3. Ways of minimising use of materials without affecting quality of output are researched and applied in workplace
  4. Ways of maximising efficiency of capital and human resources are researched and applied in workplace
Main cost elements (fixed, capital, variable) in converting and finishing production are applied in workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information required to accurately cost jobs and means of collecting it (manual and computerised) are investigated and applied in workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ways of minimising use of materials without affecting quality of output are researched and applied in workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ways of maximising efficiency of capital and human resources are researched and applied in workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply knowledge of production management requirements and systems

  1. Types of information that need to be exchanged between different stages of production to facilitate production efficiency are investigated and applied in workplace
  2. Systems (manual and computerised) that can be used to exchange information are investigated and applied in workplace
  3. Basic principles of efficient production management are applied in workplace
Types of information that need to be exchanged between different stages of production to facilitate production efficiency are investigated and applied in workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Systems (manual and computerised) that can be used to exchange information are investigated and applied in workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Basic principles of efficient production management are applied in workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Apply knowledge of printing industry

1.1 Printing industry terminology and vocabulary are used correctly

1.2 New technology and new work processes are monitored and implemented when required

1.3 Trends within printing industry are monitored, on an ongoing basis, to inform personal work practices

1.4 Job requirements and alterations are discussed with and applied by tradespersons, supervisors, production managers and clients

2. Apply knowledge of government Acts, regulations and codes of practice

2.1 Basic principles and obligations involved in copyright, work health and safety (WHS), environmental protection, access and equity, and industrial awards are applied

2.2 Codes of practice and responsibilities regarding both paper and electronic-based products and services, and direct marketing, are applied in personal work practices

2.3 Legislative requirements regarding storage of data, addressing, ownership of lists, intellectual copyright, privacy and confidentiality of information are applied in personal work practices

2.4 Mail house responsibilities in regard to public, clients, suppliers and employees are adhered to in personal work practices

3. Apply knowledge of postal standards and requirements

3.1 Limitations on size, weight and content of postal items are applied in processing mail and/or parcels

3.2 Australia Post, Post Standards and Letter Pre-Sorting Standards are used to inform workflow processes

3.3 Packaging requirements for a range of products are adhered to

4. Identify enterprise processes and procedures

4.1 Importance of digital printing systems including inkjet, laser and offset technologies in mail house centre are investigated

4.2 Digital data customisation is used to inform quality checks

4.3 Advantages and applications of digital printing within mail house are analysed

4.4 In-line processes associated with digital printing systems are identified and used to inform work processes

4.5 Process and applications of bar coding as applied to mail house operations and services are identified

5. Apply knowledge of computerised systems and associated software as used in mail house sector

5.1 Variety of computer driven equipment typical in mail house operations is used where appropriate

5.2 Computer driven bar code, sorting, tagging and reading systems are applied in workplace where appropriate

5.3 Data management and processing systems and software are used where appropriate

5.4 Computerised document management, design and reading systems and software are used where appropriate

5.5 Computerised market research and listing services and associated software are used where appropriate

5.6 Recent developments in electronic mailing and new applications of this technology are investigated

6. Apply knowledge of pre-press, printing, converting and finishing sectors and processes

6.1 Principles and functions of image production (typesetting, scanning, camera), image combining (manual and electronic), image output (film, plates, direct to press) and digital workflow are used to inform production processes where appropriate

6.2 Pre-press functions including image classification (type, line, tone), output settings (screen rulings, angles) and output devices (film setter, plate maker, proofer) are identified and used to inform production processes where appropriate

6.3 Conventional printing processes are used to inform production processes where appropriate

6.4 Most suitable printing process for variety of jobs and products, taking into account cost, quality and end user requirements, is identified and used to inform decisions about printing processes where appropriate

6.5 Capabilities and limitations of each printing process are investigated and used to inform decisions about printing processes where appropriate

6.6 Basic principles and characteristics of a variety of converting and finishing operations (guillotining, collating, folding, inserting, fastening) are understood and used to inform production processes where appropriate

6.7 Terminology suited to those working in mail house, printing and related industries is applied in workplace

7. Apply knowledge of substrates, inks, toners and coatings

7.1 Substrates used for each printing process and properties that make them suitable are identified and used to inform production processes where appropriate

7.2 International paper sizes (IPS) system, its basis and relationship of different paper sizes are used to inform production processes where appropriate

7.3 Different weights, callipers and finishes of substrates and how they affect mailing and converting and finishing operations are identified and used to inform production processes where appropriate

7.4 Paper grain and how it affects pre-press, printing, finishing and mailing operations are investigated and used to inform production processes where appropriate

7.5 Ink characteristics (drying properties, fastness, gloss, opacity, tack, scuff resistance) and their effect on printing, finishing and end user requirements are investigated and used to inform production processes where appropriate

7.6 Desirable qualities for inks, toners and coatings to ensure suitability for substrate, finishing operations and end user requirements are investigated and used to inform production processes where appropriate

8. Apply knowledge of costs of production

8.1 Main cost elements (fixed, capital, variable) in converting and finishing production are applied in workplace

8.2 Information required to accurately cost jobs and means of collecting it (manual and computerised) are investigated and applied in workplace

8.3 Ways of minimising use of materials without affecting quality of output are researched and applied in workplace

8.4 Ways of maximising efficiency of capital and human resources are researched and applied in workplace

9. Apply knowledge of production management requirements and systems

9.1 Types of information that need to be exchanged between different stages of production to facilitate production efficiency are investigated and applied in workplace

9.2 Systems (manual and computerised) that can be used to exchange information are investigated and applied in workplace

9.3 Basic principles of efficient production management are applied in workplace

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Apply knowledge of printing industry

1.1 Printing industry terminology and vocabulary are used correctly

1.2 New technology and new work processes are monitored and implemented when required

1.3 Trends within printing industry are monitored, on an ongoing basis, to inform personal work practices

1.4 Job requirements and alterations are discussed with and applied by tradespersons, supervisors, production managers and clients

2. Apply knowledge of government Acts, regulations and codes of practice

2.1 Basic principles and obligations involved in copyright, work health and safety (WHS), environmental protection, access and equity, and industrial awards are applied

2.2 Codes of practice and responsibilities regarding both paper and electronic-based products and services, and direct marketing, are applied in personal work practices

2.3 Legislative requirements regarding storage of data, addressing, ownership of lists, intellectual copyright, privacy and confidentiality of information are applied in personal work practices

2.4 Mail house responsibilities in regard to public, clients, suppliers and employees are adhered to in personal work practices

3. Apply knowledge of postal standards and requirements

3.1 Limitations on size, weight and content of postal items are applied in processing mail and/or parcels

3.2 Australia Post, Post Standards and Letter Pre-Sorting Standards are used to inform workflow processes

3.3 Packaging requirements for a range of products are adhered to

4. Identify enterprise processes and procedures

4.1 Importance of digital printing systems including inkjet, laser and offset technologies in mail house centre are investigated

4.2 Digital data customisation is used to inform quality checks

4.3 Advantages and applications of digital printing within mail house are analysed

4.4 In-line processes associated with digital printing systems are identified and used to inform work processes

4.5 Process and applications of bar coding as applied to mail house operations and services are identified

5. Apply knowledge of computerised systems and associated software as used in mail house sector

5.1 Variety of computer driven equipment typical in mail house operations is used where appropriate

5.2 Computer driven bar code, sorting, tagging and reading systems are applied in workplace where appropriate

5.3 Data management and processing systems and software are used where appropriate

5.4 Computerised document management, design and reading systems and software are used where appropriate

5.5 Computerised market research and listing services and associated software are used where appropriate

5.6 Recent developments in electronic mailing and new applications of this technology are investigated

6. Apply knowledge of pre-press, printing, converting and finishing sectors and processes

6.1 Principles and functions of image production (typesetting, scanning, camera), image combining (manual and electronic), image output (film, plates, direct to press) and digital workflow are used to inform production processes where appropriate

6.2 Pre-press functions including image classification (type, line, tone), output settings (screen rulings, angles) and output devices (film setter, plate maker, proofer) are identified and used to inform production processes where appropriate

6.3 Conventional printing processes are used to inform production processes where appropriate

6.4 Most suitable printing process for variety of jobs and products, taking into account cost, quality and end user requirements, is identified and used to inform decisions about printing processes where appropriate

6.5 Capabilities and limitations of each printing process are investigated and used to inform decisions about printing processes where appropriate

6.6 Basic principles and characteristics of a variety of converting and finishing operations (guillotining, collating, folding, inserting, fastening) are understood and used to inform production processes where appropriate

6.7 Terminology suited to those working in mail house, printing and related industries is applied in workplace

7. Apply knowledge of substrates, inks, toners and coatings

7.1 Substrates used for each printing process and properties that make them suitable are identified and used to inform production processes where appropriate

7.2 International paper sizes (IPS) system, its basis and relationship of different paper sizes are used to inform production processes where appropriate

7.3 Different weights, callipers and finishes of substrates and how they affect mailing and converting and finishing operations are identified and used to inform production processes where appropriate

7.4 Paper grain and how it affects pre-press, printing, finishing and mailing operations are investigated and used to inform production processes where appropriate

7.5 Ink characteristics (drying properties, fastness, gloss, opacity, tack, scuff resistance) and their effect on printing, finishing and end user requirements are investigated and used to inform production processes where appropriate

7.6 Desirable qualities for inks, toners and coatings to ensure suitability for substrate, finishing operations and end user requirements are investigated and used to inform production processes where appropriate

8. Apply knowledge of costs of production

8.1 Main cost elements (fixed, capital, variable) in converting and finishing production are applied in workplace

8.2 Information required to accurately cost jobs and means of collecting it (manual and computerised) are investigated and applied in workplace

8.3 Ways of minimising use of materials without affecting quality of output are researched and applied in workplace

8.4 Ways of maximising efficiency of capital and human resources are researched and applied in workplace

9. Apply knowledge of production management requirements and systems

9.1 Types of information that need to be exchanged between different stages of production to facilitate production efficiency are investigated and applied in workplace

9.2 Systems (manual and computerised) that can be used to exchange information are investigated and applied in workplace

9.3 Basic principles of efficient production management are applied in workplace