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Evidence Guide: ICPPR386A - Troubleshoot digital media

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICPPR386A - Troubleshoot digital media

What evidence can you provide to prove your understanding of each of the following citeria?

Identify substandard process performance

  1. Operation of printing device is determined to manufacturer's specifications
  2. Outputs are identified as consistent with normal operation by comparison to proofs, dummy copies or samples
  3. Signs of equipment degradation and impending failure are identified and appropriate follow-up action is taken according to workplace procedures
  4. Equipment outputs are inspected to determine nature of the problem
  5. Nature of substandard performance is defined and reported
Operation of printing device is determined to manufacturer's specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Outputs are identified as consistent with normal operation by comparison to proofs, dummy copies or samples

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Signs of equipment degradation and impending failure are identified and appropriate follow-up action is taken according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Equipment outputs are inspected to determine nature of the problem

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Nature of substandard performance is defined and reported

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify causes of substandard performance

  1. Causes of substandard performance are identified using a process for investigation
  2. Records are reviewed to ensure that device had been maintained according to manufacturer's specifications
  3. Calibration records are reviewed to ensure system is within calibration
  4. Appropriate test procedure, materials and equipment are verified
  5. Performance tests are conducted as appropriate to investigation
  6. Equipment and/or testing variables are analysed to develop list of possible causes of substandard performance
  7. Causes or substandard performance are isolated using the process for investigation
Causes of substandard performance are identified using a process for investigation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Records are reviewed to ensure that device had been maintained according to manufacturer's specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Calibration records are reviewed to ensure system is within calibration

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate test procedure, materials and equipment are verified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Performance tests are conducted as appropriate to investigation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Equipment and/or testing variables are analysed to develop list of possible causes of substandard performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Causes or substandard performance are isolated using the process for investigation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Propose corrective action

  1. Corrective action is proposed and trialled based on investigation
  2. Trial data is monitored to ensure outputs are consistent with normal operation
  3. Trial results are reviewed to confirm validity of corrective action
  4. Workplace records are maintained as required
Corrective action is proposed and trialled based on investigation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Trial data is monitored to ensure outputs are consistent with normal operation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Trial results are reviewed to confirm validity of corrective action

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workplace records are maintained as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

identify substandard printing performance and apply corrective solutions

find and use information relevant to the task from a variety of information sources.

Context of and specific resources for assessment

Assessment must ensure:

that conditions are typical ambient conditions found in the workplace

access to relevant facilities, equipment and materials used for digital printing, such as full-colour production, digital presses or wide format printers

use of culturally appropriate processes and techniques appropriate to the language and literacy capacity of learners and the work being performed.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence

third party workplace reports of on-the-job performance by the candidate

practical demonstration by the candidate in applying troubleshooting techniques to solve problems in relation to digital media.

Guidance information for assessment

Holistic assessment with other digital production units relevant to the workplace and job role is recommended, such as:

ICPPR392A Set up and produce specialised digital print.

For valid and reliable assessment of this unit, evidence should be gathered over a period of time through a range of methods for assessment to indicate consistent performances.

Required Skills and Knowledge

Required skills

occupational health and safety (OHS) skills for operating machinery, such as safely switching off machinery before cleaning is started

communication skills for expressing ideas and information by interpreting job tickets and requirements

collecting, analysing and organising skills for collecting and assessing data about how machine specifications affect substrate performance

literacy skills sufficient to prepare reports, briefing notes and complete workplace documentation

planning and organising skills for testing the performance of different substrates on output devices

teamwork skills for maintaining the production process in association with other workers

numeracy skills for using densitometry when calibrating for different substrates

problem-solving skills for recognising performance faults and determining adjustments to correct them

technical skills for using a range of printing devices

Required knowledge

relevance and location of machine manuals, safety and other documentation and the information included in these documents

location of other sources of information

output devices expected for printing performance on a particular substrate

how the same substrate can perform differently on various output devices

how moisture can affect print quality

correct storage procedures for substrates

different printing defects that can be cause by lack of calibration

problem-solving methodologies, including empirical, Ishikawa and brainstorming

research techniques

online forums and networks

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Printing devices may include:

non-impact printing machines, including:

inkjet

laser

wide format with computerised monitoring and/or control.

Workplace procedures may include:

notifying the supervisor

notifying the maintenance department

contacting the equipment supplier manufacturer.

Process for investigation may include:

empirical

diagnostic investigation using manuals and service calls.

Materials may include:

range of print media and paper, such as:

coated

uncoated

card

canvases

vinyl and plastic.