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Evidence Guide: ICPSUP389 - Undertake basic root cause analysis

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICPSUP389 - Undertake basic root cause analysis

What evidence can you provide to prove your understanding of each of the following citeria?

Recognise problem

  1. Equipment/plant condition is monitored according to enterprise procedures
  2. Product is monitored against quality standards and job specifications
  3. Conditions/product characteristics indicative of a problem are identified
  4. Existing work-based problem and/or practice is recognised
Equipment/plant condition is monitored according to enterprise procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Product is monitored against quality standards and job specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conditions/product characteristics indicative of a problem are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Existing work-based problem and/or practice is recognised

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement quick fix

  1. Immediate problem is controlled/contained
  2. Quick fix is recommended within scope of competency and authority
Immediate problem is controlled/contained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Quick fix is recommended within scope of competency and authority

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine root cause

  1. Range of possible causes are identified
  2. Information is gathered to eliminate/confirm causes
  3. Assistance is sought as required according to level of responsibility and personal capabilities
  4. Root cause is identified based on examination of the above
Range of possible causes are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information is gathered to eliminate/confirm causes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assistance is sought as required according to level of responsibility and personal capabilities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Root cause is identified based on examination of the above

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop permanent solution

  1. Range of methods of eliminating root cause/breaking the cause tree is identified
  2. Most appropriate solution is selected based on machinery capabilities, material requirements and job schedules
  3. Relevant people are liaised with to confirm decision, if required
  4. Solution is recommend/implemented within limits of competency and authority
  5. Implementation is monitored and improvements are made as required
Range of methods of eliminating root cause/breaking the cause tree is identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Most appropriate solution is selected based on machinery capabilities, material requirements and job schedules

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Relevant people are liaised with to confirm decision, if required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Solution is recommend/implemented within limits of competency and authority

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implementation is monitored and improvements are made as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Recognise problem

1.1 Equipment/plant condition is monitored according to enterprise procedures

1.2 Product is monitored against quality standards and job specifications

1.3 Conditions/product characteristics indicative of a problem are identified

1.4 Existing work-based problem and/or practice is recognised

2. Implement quick fix

2.1 Immediate problem is controlled/contained

2.2 Quick fix is recommended within scope of competency and authority

3. Determine root cause

3.1 Range of possible causes are identified

3.2 Information is gathered to eliminate/confirm causes

3.3 Assistance is sought as required according to level of responsibility and personal capabilities

3.4 Root cause is identified based on examination of the above

4. Develop permanent solution

4.1 Range of methods of eliminating root cause/breaking the cause tree is identified

4.2 Most appropriate solution is selected based on machinery capabilities, material requirements and job schedules

4.3 Relevant people are liaised with to confirm decision, if required

4.4 Solution is recommend/implemented within limits of competency and authority

4.5 Implementation is monitored and improvements are made as required

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Recognise problem

1.1 Equipment/plant condition is monitored according to enterprise procedures

1.2 Product is monitored against quality standards and job specifications

1.3 Conditions/product characteristics indicative of a problem are identified

1.4 Existing work-based problem and/or practice is recognised

2. Implement quick fix

2.1 Immediate problem is controlled/contained

2.2 Quick fix is recommended within scope of competency and authority

3. Determine root cause

3.1 Range of possible causes are identified

3.2 Information is gathered to eliminate/confirm causes

3.3 Assistance is sought as required according to level of responsibility and personal capabilities

3.4 Root cause is identified based on examination of the above

4. Develop permanent solution

4.1 Range of methods of eliminating root cause/breaking the cause tree is identified

4.2 Most appropriate solution is selected based on machinery capabilities, material requirements and job schedules

4.3 Relevant people are liaised with to confirm decision, if required

4.4 Solution is recommend/implemented within limits of competency and authority

4.5 Implementation is monitored and improvements are made as required

Evidence of the ability to:

recognise problems and undertake a root cause analysis (RCA), either alone or with assistance, and propose permanent solutions.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain use of communication, documentation and problem solving techniques

summarise RCA methodology

outline indicators of a problem

identify principles of the process sufficient to undertake a RCA and propose solutions

explain what a 'quick fix' means

outline an analysis in conjunction with relevant analysis tools (cause/effect diagrams, Pareto Charts, 4W).