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Evidence Guide: ICPSUP455 - Supervise and schedule work of others

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICPSUP455 - Supervise and schedule work of others

What evidence can you provide to prove your understanding of each of the following citeria?

Plan and implement work schedules

  1. Tasks and/or jobs are identified and prioritised according to overall production schedule
  2. Timelines, personnel and equipment are identified for each job and task
  3. Schedules are communicated logically and in an easily understood manner
  4. Changes to schedules are implemented through reorganisation of priorities, with reasons being clearly conveyed to the team or individuals
  5. Priority of tasks is communicated to the team or individuals
Tasks and/or jobs are identified and prioritised according to overall production schedule

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Timelines, personnel and equipment are identified for each job and task

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Schedules are communicated logically and in an easily understood manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Changes to schedules are implemented through reorganisation of priorities, with reasons being clearly conveyed to the team or individuals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Priority of tasks is communicated to the team or individuals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor performance of tasks

  1. Required standard is effectively communicated to the team or individuals to ensure understanding of allotted task
  2. Instruction or support to achieve required standard is provided as necessary
  3. Standard of performance is monitored, including quality standards, to ensure achievement of outcomes, and is reported according to enterprise procedures
  4. Completion times of tasks/jobs are monitored and scheduling is adjusted as appropriate
Required standard is effectively communicated to the team or individuals to ensure understanding of allotted task

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Instruction or support to achieve required standard is provided as necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Standard of performance is monitored, including quality standards, to ensure achievement of outcomes, and is reported according to enterprise procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Completion times of tasks/jobs are monitored and scheduling is adjusted as appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and support development of teams or individuals

  1. Team or worker performance is monitored to determine effectiveness and is reported according to enterprise procedures
  2. Support is provided to individuals or teams to ensure full participation
  3. Procedures are provided to assist interaction and feedback on effectiveness between teams and individuals
Team or worker performance is monitored to determine effectiveness and is reported according to enterprise procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support is provided to individuals or teams to ensure full participation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Procedures are provided to assist interaction and feedback on effectiveness between teams and individuals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor application of WHS in the work area

  1. Implementation of standards, both work health and safety (WHS) and environmental, is monitored to determine safety in the work area requirements
  2. Strategies for prevention or correction of problems are determined from the monitoring process
  3. Recommendations for prevention or correction are made to achieve established standards
Implementation of standards, both work health and safety (WHS) and environmental, is monitored to determine safety in the work area requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Strategies for prevention or correction of problems are determined from the monitoring process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommendations for prevention or correction are made to achieve established standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate with management, work teams and individuals

  1. All information affecting work is explained logically and in an easily understood manner to team coordinators, teams or individuals where appropriate
  2. Effective and appropriate information provision is carried out with management and/or external personnel
  3. Written reports are concise and conform to enterprise procedures
All information affecting work is explained logically and in an easily understood manner to team coordinators, teams or individuals where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Effective and appropriate information provision is carried out with management and/or external personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Written reports are concise and conform to enterprise procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan and implement work schedules

1.1 Tasks and/or jobs are identified and prioritised according to overall production schedule

1.2 Timelines, personnel and equipment are identified for each job and task

1.3 Schedules are communicated logically and in an easily understood manner

1.4 Changes to schedules are implemented through reorganisation of priorities, with reasons being clearly conveyed to the team or individuals

1.5 Priority of tasks is communicated to the team or individuals

2. Monitor performance of tasks

2.1 Required standard is effectively communicated to the team or individuals to ensure understanding of allotted task

2.2 Instruction or support to achieve required standard is provided as necessary

2.3 Standard of performance is monitored, including quality standards, to ensure achievement of outcomes, and is reported according to enterprise procedures

2.4 Completion times of tasks/jobs are monitored and scheduling is adjusted as appropriate

3. Monitor and support development of teams or individuals

3.1 Team or worker performance is monitored to determine effectiveness and is reported according to enterprise procedures

3.2 Support is provided to individuals or teams to ensure full participation

3.3 Procedures are provided to assist interaction and feedback on effectiveness between teams and individuals

4. Monitor application of WHS in the work area

4.1 Implementation of standards, both work health and safety (WHS) and environmental, is monitored to determine safety in the work area requirements

4.2 Strategies for prevention or correction of problems are determined from the monitoring process

4.3 Recommendations for prevention or correction are made to achieve established standards

5. Communicate with management, work teams and individuals

5.1 All information affecting work is explained logically and in an easily understood manner to team coordinators, teams or individuals where appropriate

5.2 Effective and appropriate information provision is carried out with management and/or external personnel

5.3 Written reports are concise and conform to enterprise procedures

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan and implement work schedules

1.1 Tasks and/or jobs are identified and prioritised according to overall production schedule

1.2 Timelines, personnel and equipment are identified for each job and task

1.3 Schedules are communicated logically and in an easily understood manner

1.4 Changes to schedules are implemented through reorganisation of priorities, with reasons being clearly conveyed to the team or individuals

1.5 Priority of tasks is communicated to the team or individuals

2. Monitor performance of tasks

2.1 Required standard is effectively communicated to the team or individuals to ensure understanding of allotted task

2.2 Instruction or support to achieve required standard is provided as necessary

2.3 Standard of performance is monitored, including quality standards, to ensure achievement of outcomes, and is reported according to enterprise procedures

2.4 Completion times of tasks/jobs are monitored and scheduling is adjusted as appropriate

3. Monitor and support development of teams or individuals

3.1 Team or worker performance is monitored to determine effectiveness and is reported according to enterprise procedures

3.2 Support is provided to individuals or teams to ensure full participation

3.3 Procedures are provided to assist interaction and feedback on effectiveness between teams and individuals

4. Monitor application of WHS in the work area

4.1 Implementation of standards, both work health and safety (WHS) and environmental, is monitored to determine safety in the work area requirements

4.2 Strategies for prevention or correction of problems are determined from the monitoring process

4.3 Recommendations for prevention or correction are made to achieve established standards

5. Communicate with management, work teams and individuals

5.1 All information affecting work is explained logically and in an easily understood manner to team coordinators, teams or individuals where appropriate

5.2 Effective and appropriate information provision is carried out with management and/or external personnel

5.3 Written reports are concise and conform to enterprise procedures

Evidence of the ability to:

effectively schedule and supervise a team or individuals

create a portfolio of documents showing:

planning, implementing and monitoring schedules

monitoring and reporting on the performance of others

providing support and feedback on performance to others

determining safety requirements in the work area

monitoring work health and safety and environmental standards. (Suitable documents for the portfolio include rosters, schedules, quality-related documentation and testimonials from superiors and workers being supervised.)

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

WHS standards

explain who is responsible for work health and safety (WHS) standards in the workplace

explain reporting procedures for WHS incidents

Planning and implementing work schedules

explain how priority of jobs is determined

describe work scheduling procedures used within the organisation

explain why changes to scheduling might be needed

Standards monitoring

outline information reported in performance monitoring

identify who is responsible for providing instruction to achieve the required standard

Staff and workforce development

describe how often teams or individuals should be monitored on performance

outline changes that can be made to enhance individual performance

outline changes that can be made to enhance team performance

list advantages of providing written reports to management.