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Evidence Guide: ICTCBL311 - Install systems and equipment on customer premises

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTCBL311 - Install systems and equipment on customer premises

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare for customer premises systems and equipment installation

  1. Prepare for given work according to relevant legislation, codes, regulations and standards
  2. Arrange access to site according to required procedure
  3. Inform appropriate personnel of existing and potential hazards on worksite
  4. Verify location of proposed customer communications equipment installation according to plans obtained from authorised personnel
  5. Develop installation plans to ensure minimal disruption to workplace and according to standards
  6. Select suitable tools and equipment
Prepare for given work according to relevant legislation, codes, regulations and standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange access to site according to required procedure

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inform appropriate personnel of existing and potential hazards on worksite

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Verify location of proposed customer communications equipment installation according to plans obtained from authorised personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop installation plans to ensure minimal disruption to workplace and according to standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select suitable tools and equipment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install system hardware

  1. Install network equipment following work health and safety (WHS) and environmental requirements according to manufacturer’s instructions
  2. Confirm service interruption is within limits agreed with customer
  3. Complete cable jumpering to distribution infrastructure and terminal equipment to specification
  4. Document all installation drawings for customer
Install network equipment following work health and safety (WHS) and environmental requirements according to manufacturer’s instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm service interruption is within limits agreed with customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete cable jumpering to distribution infrastructure and terminal equipment to specification

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document all installation drawings for customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configure and test system

  1. Install software and, if required, configure system according to specifications
  2. Test to verify system performance according to customer requirements
  3. Record all test results
Install software and, if required, configure system according to specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test to verify system performance according to customer requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record all test results

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clean up worksite and compete documentation

  1. Remove and dispose of installation waste and debris from worksite according to environmental requirements
  2. Restore worksite to customer’s satisfaction
  3. Complete all installation documents and present to customer
  4. Notify customer and obtain signoff
Remove and dispose of installation waste and debris from worksite according to environmental requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Restore worksite to customer’s satisfaction

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete all installation documents and present to customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify customer and obtain signoff

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for customer premises systems and equipment installation

1.1 Prepare for given work according to relevant legislation, codes, regulations and standards

1.2 Arrange access to site according to required procedure

1.3 Inform appropriate personnel of existing and potential hazards on worksite

1.4 Verify location of proposed customer communications equipment installation according to plans obtained from authorised personnel

1.5 Develop installation plans to ensure minimal disruption to workplace and according to standards

1.6 Select suitable tools and equipment

2. Install system hardware

2.1 Install network equipment following work health and safety (WHS) and environmental requirements according to manufacturer’s instructions

2.2 Confirm service interruption is within limits agreed with customer

2.3 Complete cable jumpering to distribution infrastructure and terminal equipment to specification

2.4 Document all installation drawings for customer

3. Configure and test system

3.1 Install software and, if required, configure system according to specifications

3.2 Test to verify system performance according to customer requirements

3.3 Record all test results

4. Clean up worksite and compete documentation

4.1 Remove and dispose of installation waste and debris from worksite according to environmental requirements

4.2 Restore worksite to customer’s satisfaction

4.3 Complete all installation documents and present to customer

4.4 Notify customer and obtain signoff

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for customer premises systems and equipment installation

1.1 Prepare for given work according to relevant legislation, codes, regulations and standards

1.2 Arrange access to site according to required procedure

1.3 Inform appropriate personnel of existing and potential hazards on worksite

1.4 Verify location of proposed customer communications equipment installation according to plans obtained from authorised personnel

1.5 Develop installation plans to ensure minimal disruption to workplace and according to standards

1.6 Select suitable tools and equipment

2. Install system hardware

2.1 Install network equipment following work health and safety (WHS) and environmental requirements according to manufacturer’s instructions

2.2 Confirm service interruption is within limits agreed with customer

2.3 Complete cable jumpering to distribution infrastructure and terminal equipment to specification

2.4 Document all installation drawings for customer

3. Configure and test system

3.1 Install software and, if required, configure system according to specifications

3.2 Test to verify system performance according to customer requirements

3.3 Record all test results

4. Clean up worksite and compete documentation

4.1 Remove and dispose of installation waste and debris from worksite according to environmental requirements

4.2 Restore worksite to customer’s satisfaction

4.3 Complete all installation documents and present to customer

4.4 Notify customer and obtain signoff

Evidence of the ability to:

read and interpret:

related floor plans

building plans

reflected ceiling plans

schematic drawings

install customer premises equipment

configure and test systems and equipment

apply relevant regulations and standards

comply with all related health and safety requirements and work practices.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

identify and select cabling types, connectors and cabling structures

describe the connections to carrier infrastructure or equipment, such as main distribution frame (MDF) or asymmetric digital subscriber line (ADSL), multiplexer (MUX), integrated services digital network (ISDN), network termination device (NTD) or other carrier interface unit

recognise electrical and/or optical properties to be measured

explain the health and safety considerations for the works including:

electrical safety

lifting hazards

manufacturer’s requirements for safe operation of equipment

describe the equipment to be installed on the customer's premises

identify and select the test methods and performance requirements for the installation

identify typical issues and challenges that occur on the worksite.