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Evidence Guide: ICTCBL405 - Remotely locate and identify cable network faults

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTCBL405 - Remotely locate and identify cable network faults

What evidence can you provide to prove your understanding of each of the following citeria?

Verify fault report

  1. Locate source of fault using available information and contacts to verify nature of fault as reported
  2. Perform preliminary operational testing according to type of fault presentation, fault environment and enterprise guidelines to verify nature of fault
  3. Analyse historical data to identify possible causes and solutions
Locate source of fault using available information and contacts to verify nature of fault as reported

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Perform preliminary operational testing according to type of fault presentation, fault environment and enterprise guidelines to verify nature of fault

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse historical data to identify possible causes and solutions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct remote testing to diagnose network fault

  1. Evaluate cable fault details and plan strategy to conduct remote testing
  2. Conduct appropriate remote diagnostic test to isolate and diagnose network fault
  3. Determine urgency and impact of fault and identify required response time frame
  4. Evaluate diagnostic tests to determine type, location and nature of network fault
Evaluate cable fault details and plan strategy to conduct remote testing

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct appropriate remote diagnostic test to isolate and diagnose network fault

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine urgency and impact of fault and identify required response time frame

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate diagnostic tests to determine type, location and nature of network fault

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Dispatch fault-finding field personnel

  1. Prepare fault report and forward to appropriate staff according to enterprise guidelines
  2. Notify fault centre and arrange for dispatch of technician to rectify fault
  3. Notify client of fault progress and arrange for fault clearance time
Prepare fault report and forward to appropriate staff according to enterprise guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify fault centre and arrange for dispatch of technician to rectify fault

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify client of fault progress and arrange for fault clearance time

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Verify fault report

1.1 Locate source of fault using available information and contacts to verify nature of fault as reported

1.2 Perform preliminary operational testing according to type of fault presentation, fault environment and enterprise guidelines to verify nature of fault

1.3 Analyse historical data to identify possible causes and solutions

2. Conduct remote testing to diagnose network fault

2.1 Evaluate cable fault details and plan strategy to conduct remote testing

2.2 Conduct appropriate remote diagnostic test to isolate and diagnose network fault

2.3 Determine urgency and impact of fault and identify required response time frame

2.4 Evaluate diagnostic tests to determine type, location and nature of network fault

3. Dispatch fault-finding field personnel

3.1 Prepare fault report and forward to appropriate staff according to enterprise guidelines

3.2 Notify fault centre and arrange for dispatch of technician to rectify fault

3.3 Notify client of fault progress and arrange for fault clearance time

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Verify fault report

1.1 Locate source of fault using available information and contacts to verify nature of fault as reported

1.2 Perform preliminary operational testing according to type of fault presentation, fault environment and enterprise guidelines to verify nature of fault

1.3 Analyse historical data to identify possible causes and solutions

2. Conduct remote testing to diagnose network fault

2.1 Evaluate cable fault details and plan strategy to conduct remote testing

2.2 Conduct appropriate remote diagnostic test to isolate and diagnose network fault

2.3 Determine urgency and impact of fault and identify required response time frame

2.4 Evaluate diagnostic tests to determine type, location and nature of network fault

3. Dispatch fault-finding field personnel

3.1 Prepare fault report and forward to appropriate staff according to enterprise guidelines

3.2 Notify fault centre and arrange for dispatch of technician to rectify fault

3.3 Notify client of fault progress and arrange for fault clearance time

Evidence of the ability to:

methodically approach fault identification

conduct tests appropriate to the type of fault identified

interpret test results

provide instructions to staff engaged in on-site repair.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe the features and operating requirements of test equipment

identify appropriate tests to be performed

describe the legislation, codes of practice and standard procedures for cable network faults

specify health and safety requirements relating to fault finding in cable networks

identify typical issues and challenges that occur when performing remote tests and fault finding.