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Evidence Guide: ICTDRE301 - Install digital reception equipment

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTDRE301 - Install digital reception equipment

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare for installation

  1. Obtain relevant legislation, codes, regulations and standards for compliance when conducting work
  2. Notify customer to verify installation order and arrange for site access to comply with security arrangements
  3. Notify supervisor of identified safety hazards at the worksite and complete a job safety analysis (JSA) before commencing work
  4. Confirm location of digital reception equipment and fittings with customer
  5. Identify barriers to installation and develop strategies to overcome them within time and budget restrictions
  6. Select and obtain tools and materials appropriate for the work order
Obtain relevant legislation, codes, regulations and standards for compliance when conducting work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify customer to verify installation order and arrange for site access to comply with security arrangements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify supervisor of identified safety hazards at the worksite and complete a job safety analysis (JSA) before commencing work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm location of digital reception equipment and fittings with customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify barriers to installation and develop strategies to overcome them within time and budget restrictions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select and obtain tools and materials appropriate for the work order

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install hardware and equipment

  1. Measure signal level at wall plate to ensure received signal strength is adequate
  2. Test customer’s existing equipment for operational condition and reception quality
  3. Notify customer of detected problems and record remedial actions if required
  4. Identify interconnection cabling requirements and prepare cables for job requirements
  5. Affix wall plate to agreed position on wall and secure cable according to specification
  6. Connect set top unit to customer equipment and connect cabling between wall plate and set top unit following work health and safety (WHS) and environmental requirements
  7. Power up set top unit and configure it to customer requirements
  8. Activate customer services to complete hardware installation where required
Measure signal level at wall plate to ensure received signal strength is adequate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test customer’s existing equipment for operational condition and reception quality

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify customer of detected problems and record remedial actions if required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify interconnection cabling requirements and prepare cables for job requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Affix wall plate to agreed position on wall and secure cable according to specification

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Connect set top unit to customer equipment and connect cabling between wall plate and set top unit following work health and safety (WHS) and environmental requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Power up set top unit and configure it to customer requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Activate customer services to complete hardware installation where required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Commission and test installation

  1. Conduct functional test to assess transmission signal quality
  2. Conduct tests to ensure quality of all services are being delivered against enterprise quality standards
  3. Check all interconnected equipment is functional
Conduct functional test to assess transmission signal quality

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct tests to ensure quality of all services are being delivered against enterprise quality standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check all interconnected equipment is functional

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Finalise installation and handover to customer

  1. Restore site to original condition and customer satisfaction
  2. Assess damages that may have occurred during installation and arrange with customer for repair or replacement of damaged components
  3. Remove waste and debris from site and dispose of in a safe and environmentally appropriate manner
  4. Conduct customer training appropriate to equipment, services and vendor literature
Restore site to original condition and customer satisfaction

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess damages that may have occurred during installation and arrange with customer for repair or replacement of damaged components

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Remove waste and debris from site and dispose of in a safe and environmentally appropriate manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct customer training appropriate to equipment, services and vendor literature

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete contract documentation

  1. Provide warranties to customer in required format where work and equipment are subject to warranty
  2. Prepare invoices and other financial documentation, where required, and present to customer
  3. Obtain authorised signatures on required documentation to confirm acceptance of completed work
Provide warranties to customer in required format where work and equipment are subject to warranty

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare invoices and other financial documentation, where required, and present to customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain authorised signatures on required documentation to confirm acceptance of completed work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for installation

1.1 Obtain relevant legislation, codes, regulations and standards for compliance when conducting work

1.2 Notify customer to verify installation order and arrange for site access to comply with security arrangements

1.3 Notify supervisor of identified safety hazards at the worksite and complete a job safety analysis (JSA) before commencing work

1.4 Confirm location of digital reception equipment and fittings with customer

1.5 Identify barriers to installation and develop strategies to overcome them within time and budget restrictions

1.6 Select and obtain tools and materials appropriate for the work order

2. Install hardware and equipment

2.1 Measure signal level at wall plate to ensure received signal strength is adequate

2.2 Test customer’s existing equipment for operational condition and reception quality

2.3 Notify customer of detected problems and record remedial actions if required

2.4 Identify interconnection cabling requirements and prepare cables for job requirements

2.5 Affix wall plate to agreed position on wall and secure cable according to specification

2.6 Connect set top unit to customer equipment and connect cabling between wall plate and set top unit following work health and safety (WHS) and environmental requirements

2.7 Power up set top unit and configure it to customer requirements

2.8 Activate customer services to complete hardware installation where required

3. Commission and test installation

3.1 Conduct functional test to assess transmission signal quality

3.2 Conduct tests to ensure quality of all services are being delivered against enterprise quality standards

3.3 Check all interconnected equipment is functional

4. Finalise installation and handover to customer

4.1 Restore site to original condition and customer satisfaction

4.2 Assess damages that may have occurred during installation and arrange with customer for repair or replacement of damaged components

4.3 Remove waste and debris from site and dispose of in a safe and environmentally appropriate manner

4.4 Conduct customer training appropriate to equipment, services and vendor literature

5. Complete contract documentation

5.1 Provide warranties to customer in required format where work and equipment are subject to warranty

5.2 Prepare invoices and other financial documentation, where required, and present to customer

5.3 Obtain authorised signatures on required documentation to confirm acceptance of completed work

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for installation

1.1 Obtain relevant legislation, codes, regulations and standards for compliance when conducting work

1.2 Notify customer to verify installation order and arrange for site access to comply with security arrangements

1.3 Notify supervisor of identified safety hazards at the worksite and complete a job safety analysis (JSA) before commencing work

1.4 Confirm location of digital reception equipment and fittings with customer

1.5 Identify barriers to installation and develop strategies to overcome them within time and budget restrictions

1.6 Select and obtain tools and materials appropriate for the work order

2. Install hardware and equipment

2.1 Measure signal level at wall plate to ensure received signal strength is adequate

2.2 Test customer’s existing equipment for operational condition and reception quality

2.3 Notify customer of detected problems and record remedial actions if required

2.4 Identify interconnection cabling requirements and prepare cables for job requirements

2.5 Affix wall plate to agreed position on wall and secure cable according to specification

2.6 Connect set top unit to customer equipment and connect cabling between wall plate and set top unit following work health and safety (WHS) and environmental requirements

2.7 Power up set top unit and configure it to customer requirements

2.8 Activate customer services to complete hardware installation where required

3. Commission and test installation

3.1 Conduct functional test to assess transmission signal quality

3.2 Conduct tests to ensure quality of all services are being delivered against enterprise quality standards

3.3 Check all interconnected equipment is functional

4. Finalise installation and handover to customer

4.1 Restore site to original condition and customer satisfaction

4.2 Assess damages that may have occurred during installation and arrange with customer for repair or replacement of damaged components

4.3 Remove waste and debris from site and dispose of in a safe and environmentally appropriate manner

4.4 Conduct customer training appropriate to equipment, services and vendor literature

5. Complete contract documentation

5.1 Provide warranties to customer in required format where work and equipment are subject to warranty

5.2 Prepare invoices and other financial documentation, where required, and present to customer

5.3 Obtain authorised signatures on required documentation to confirm acceptance of completed work

Evidence of ability to:

identify installation requirements and obtain required approvals

install equipment applying work health and safety (WHS) requirements and work practices

configure set equipment to customer requirements

conduct functionality tests and interpret results

provide customer training appropriate to equipment

complete task and handover to customer.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

discuss the range of products used across the industry

list contemporary equipment and connection methods

outline customer service principles, particularly dealing with customers face to face

review enterprise or service specific knowledge of products and services supplied

discuss work health and safety general principles and enterprise specific job safety analysis (JSA) requirements

provide an overview of:

methods of training customer in product use

radio frequency (RF) theory, principles and safety

telephony principles to support return path awareness

identify pre-installation enterprise specific requirements

state enterprise quality assurance requirements

explain return path technology.