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Evidence Guide: ICTICT206 - Install software applications

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTICT206 - Install software applications

What evidence can you provide to prove your understanding of each of the following citeria?

Determine software or software upgrade requirements

  1. Document client requirements and report to appropriate person
  2. Act on instructions to meet client requirements, according to organisational requirements
Document client requirements and report to appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Act on instructions to meet client requirements, according to organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain software or software upgrade

  1. Investigate and select a software application program that best conforms to requirements and organisational policies
  2. Obtain application program under instruction from appropriate person
  3. Determine licensing requirements and record, according to organisational guidelines
  4. Ensure target computer conforms to the minimum hardware and operating system requirements of the application program
Investigate and select a software application program that best conforms to requirements and organisational policies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain application program under instruction from appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine licensing requirements and record, according to organisational guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure target computer conforms to the minimum hardware and operating system requirements of the application program

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install or upgrade software

  1. Install new or upgraded software application program according to appropriate person or organisational instructions
  2. Complete the installation process efficiently and effectively to minimise disruption
  3. Carry out testing and acceptance, according to organisational guidelines, paying particular attention to possible effect on other systems
  4. Ensure client requirements are satisfied
  5. Refer outstanding client issues to appropriate person as necessary
Install new or upgraded software application program according to appropriate person or organisational instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete the installation process efficiently and effectively to minimise disruption

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Carry out testing and acceptance, according to organisational guidelines, paying particular attention to possible effect on other systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure client requirements are satisfied

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Refer outstanding client issues to appropriate person as necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine software or software upgrade requirements

1.1 Document client requirements and report to appropriate person

1.2 Act on instructions to meet client requirements, according to organisational requirements

2. Obtain software or software upgrade

2.1 Investigate and select a software application program that best conforms to requirements and organisational policies

2.2 Obtain application program under instruction from appropriate person

2.3 Determine licensing requirements and record, according to organisational guidelines

2.4 Ensure target computer conforms to the minimum hardware and operating system requirements of the application program

3. Install or upgrade software

3.1 Install new or upgraded software application program according to appropriate person or organisational instructions

3.2 Complete the installation process efficiently and effectively to minimise disruption

3.3 Carry out testing and acceptance, according to organisational guidelines, paying particular attention to possible effect on other systems

3.4 Ensure client requirements are satisfied

3.5 Refer outstanding client issues to appropriate person as necessary

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine software or software upgrade requirements

1.1 Document client requirements and report to appropriate person

1.2 Act on instructions to meet client requirements, according to organisational requirements

2. Obtain software or software upgrade

2.1 Investigate and select a software application program that best conforms to requirements and organisational policies

2.2 Obtain application program under instruction from appropriate person

2.3 Determine licensing requirements and record, according to organisational guidelines

2.4 Ensure target computer conforms to the minimum hardware and operating system requirements of the application program

3. Install or upgrade software

3.1 Install new or upgraded software application program according to appropriate person or organisational instructions

3.2 Complete the installation process efficiently and effectively to minimise disruption

3.3 Carry out testing and acceptance, according to organisational guidelines, paying particular attention to possible effect on other systems

3.4 Ensure client requirements are satisfied

3.5 Refer outstanding client issues to appropriate person as necessary

Evidence of the ability to:

install software applications through operating system instructions

configure computer to accept new software or upgrade

carry out testing and acceptance according to organisational guidelines.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe a typical client business domain

identify typical hardware storage devices

identify typical input and output devices

describe key licensing arrangements and responsibilities to ensure they are adhered to

identify operating systems supported by the organisation

describe the organisational guidelines for purchasing

identify the installation requirements for key software application packages

describe typical software copyright responsibilities.