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Evidence Guide: ICTICT307 - Customise packaged software applications for clients

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTICT307 - Customise packaged software applications for clients

What evidence can you provide to prove your understanding of each of the following citeria?

Analyse customisation requirements

  1. Determine and document client requirements in a requirement specifications file in line with organisational requirements and security requirements
  2. Confirm that projected specifications meet client requirements
  3. Determine level of documentation necessary to meet client requirements
Determine and document client requirements in a requirement specifications file in line with organisational requirements and security requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm that projected specifications meet client requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine level of documentation necessary to meet client requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop customisation

  1. Design software applications, taking into account system limitations and client needs
  2. Customise software applications using simple programming constructs, conforming to organisational requirements
  3. Obtain feedback from the client following client testing of the customised software applications
  4. Make further changes to software applications to meet client requirements
  5. Document the changes
Design software applications, taking into account system limitations and client needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Customise software applications using simple programming constructs, conforming to organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain feedback from the client following client testing of the customised software applications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make further changes to software applications to meet client requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document the changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide support for customised application

  1. Produce documentation for client
  2. Produce help desk documentation for ongoing support
  3. Obtain clients’ evaluation and feedback to ensure that their requirements have been met
Produce documentation for client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce help desk documentation for ongoing support

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain clients’ evaluation and feedback to ensure that their requirements have been met

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Analyse customisation requirements

1.1 Determine and document client requirements in a requirement specifications file in line with organisational requirements and security requirements

1.2 Confirm that projected specifications meet client requirements

1.3 Determine level of documentation necessary to meet client requirements

2. Develop customisation

2.1 Design software applications, taking into account system limitations and client needs

2.2 Customise software applications using simple programming constructs, conforming to organisational requirements

2.3 Obtain feedback from the client following client testing of the customised software applications

2.4 Make further changes to software applications to meet client requirements

2.5 Document the changes

3. Provide support for customised application

3.1 Produce documentation for client

3.2 Produce help desk documentation for ongoing support

3.3 Obtain clients’ evaluation and feedback to ensure that their requirements have been met

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Analyse customisation requirements

1.1 Determine and document client requirements in a requirement specifications file in line with organisational requirements and security requirements

1.2 Confirm that projected specifications meet client requirements

1.3 Determine level of documentation necessary to meet client requirements

2. Develop customisation

2.1 Design software applications, taking into account system limitations and client needs

2.2 Customise software applications using simple programming constructs, conforming to organisational requirements

2.3 Obtain feedback from the client following client testing of the customised software applications

2.4 Make further changes to software applications to meet client requirements

2.5 Document the changes

3. Provide support for customised application

3.1 Produce documentation for client

3.2 Produce help desk documentation for ongoing support

3.3 Obtain clients’ evaluation and feedback to ensure that their requirements have been met