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Evidence Guide: ICTICT402 - Determine project specifications and secure client agreement

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTICT402 - Determine project specifications and secure client agreement

What evidence can you provide to prove your understanding of each of the following citeria?

Determine milestones and quality attributes with client

  1. Interview client to determine project deliverables and acceptance criteria
  2. Document project milestones and associated deliverables in measurable terms, taking into account constraints
  3. Determine and document criteria to evaluate each deliverable
  4. Negotiate and document quality standards with client
  5. Confirm project direction with appropriate person
Interview client to determine project deliverables and acceptance criteria

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document project milestones and associated deliverables in measurable terms, taking into account constraints

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine and document criteria to evaluate each deliverable

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate and document quality standards with client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm project direction with appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Formulate metrics and milestones

  1. Define the units of measurement (metrics) that will be used in the project, including consideration of project milestones, timeframe and costs
  2. Schedule the measurement of project milestones and associated deliverables
  3. Document the process for analysing variances and their impact on the project
  4. Schedule quality reviews into project plan
Define the units of measurement (metrics) that will be used in the project, including consideration of project milestones, timeframe and costs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Schedule the measurement of project milestones and associated deliverables

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document the process for analysing variances and their impact on the project

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Schedule quality reviews into project plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain client agreement to acceptance criteria

  1. Obtain client agreement for project delivery dates
  2. Communicate acceptance criteria clearly and coherently to the client
  3. Obtain client agreement to acceptance criteria and anticipated timeframes for the project
Obtain client agreement for project delivery dates

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate acceptance criteria clearly and coherently to the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain client agreement to acceptance criteria and anticipated timeframes for the project

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine milestones and quality attributes with client

1.1 Interview client to determine project deliverables and acceptance criteria

1.2 Document project milestones and associated deliverables in measurable terms, taking into account constraints

1.3 Determine and document criteria to evaluate each deliverable

1.4 Negotiate and document quality standards with client

1.5 Confirm project direction with appropriate person

2. Formulate metrics and milestones

2.1 Define the units of measurement (metrics) that will be used in the project, including consideration of project milestones, timeframe and costs

2.2 Schedule the measurement of project milestones and associated deliverables

2.3 Document the process for analysing variances and their impact on the project

2.4 Schedule quality reviews into project plan

3. Obtain client agreement to acceptance criteria

3.1 Obtain client agreement for project delivery dates

3.2 Communicate acceptance criteria clearly and coherently to the client

3.3 Obtain client agreement to acceptance criteria and anticipated timeframes for the project

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine milestones and quality attributes with client

1.1 Interview client to determine project deliverables and acceptance criteria

1.2 Document project milestones and associated deliverables in measurable terms, taking into account constraints

1.3 Determine and document criteria to evaluate each deliverable

1.4 Negotiate and document quality standards with client

1.5 Confirm project direction with appropriate person

2. Formulate metrics and milestones

2.1 Define the units of measurement (metrics) that will be used in the project, including consideration of project milestones, timeframe and costs

2.2 Schedule the measurement of project milestones and associated deliverables

2.3 Document the process for analysing variances and their impact on the project

2.4 Schedule quality reviews into project plan

3. Obtain client agreement to acceptance criteria

3.1 Obtain client agreement for project delivery dates

3.2 Communicate acceptance criteria clearly and coherently to the client

3.3 Obtain client agreement to acceptance criteria and anticipated timeframes for the project

Evidence of the ability to:

develop acceptance criteria for a project

document acceptance criteria according to organisational standards

present the document to stakeholders and obtain approval.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe the client business area

outline project planning methodologies and tools

identify and apply quality processes

interpret system development plans

identify technical tools and their use relating to task list when formulating metrics and milestones

explain the theory and purpose of metrics.