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Evidence Guide: ICTICT410 - Conduct post-implementation ICT system reviews

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTICT410 - Conduct post-implementation ICT system reviews

What evidence can you provide to prove your understanding of each of the following citeria?

Schedule review

  1. Review organisational guidelines and criteria procedures to identify system implementation results
  2. Convert the review process into specific criteria
  3. Contact the appropriate person to schedule timing and venue of review
  4. Prepare work schedule for the review, based on organisational guidelines, identifying action, items and staff involved
  5. Contact appropriate vendor and other organisations regarding support or service commitments
Review organisational guidelines and criteria procedures to identify system implementation results

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Convert the review process into specific criteria

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contact the appropriate person to schedule timing and venue of review

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare work schedule for the review, based on organisational guidelines, identifying action, items and staff involved

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contact appropriate vendor and other organisations regarding support or service commitments

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Carry out review

  1. Explain the purpose of the review to stakeholders
  2. Use techniques to obtain data on the areas under review
Explain the purpose of the review to stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use techniques to obtain data on the areas under review

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document and publish results

  1. Document and record information relating to the system review
  2. Distribute review results and related documentation to stakeholders
  3. Gather feedback from stakeholders about the review document
  4. Schedule additional meetings and discuss the review findings with stakeholders
  5. Finalise recommendations and action items from the review and distribute to appropriate person
Document and record information relating to the system review

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Distribute review results and related documentation to stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gather feedback from stakeholders about the review document

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Schedule additional meetings and discuss the review findings with stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Finalise recommendations and action items from the review and distribute to appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Schedule review

1.1 Review organisational guidelines and criteria procedures to identify system implementation results

1.2 Convert the review process into specific criteria

1.3 Contact the appropriate person to schedule timing and venue of review

1.4 Prepare work schedule for the review, based on organisational guidelines, identifying action, items and staff involved

1.5 Contact appropriate vendor and other organisations regarding support or service commitments

2. Carry out review

2.1 Explain the purpose of the review to stakeholders

2.2 Use techniques to obtain data on the areas under review

3. Document and publish results

3.1 Document and record information relating to the system review

3.2 Distribute review results and related documentation to stakeholders

3.3 Gather feedback from stakeholders about the review document

3.4 Schedule additional meetings and discuss the review findings with stakeholders

3.5 Finalise recommendations and action items from the review and distribute to appropriate person

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Schedule review

1.1 Review organisational guidelines and criteria procedures to identify system implementation results

1.2 Convert the review process into specific criteria

1.3 Contact the appropriate person to schedule timing and venue of review

1.4 Prepare work schedule for the review, based on organisational guidelines, identifying action, items and staff involved

1.5 Contact appropriate vendor and other organisations regarding support or service commitments

2. Carry out review

2.1 Explain the purpose of the review to stakeholders

2.2 Use techniques to obtain data on the areas under review

3. Document and publish results

3.1 Document and record information relating to the system review

3.2 Distribute review results and related documentation to stakeholders

3.3 Gather feedback from stakeholders about the review document

3.4 Schedule additional meetings and discuss the review findings with stakeholders

3.5 Finalise recommendations and action items from the review and distribute to appropriate person

Evidence of the ability to:

plan a review of a system after the implementation has been completed and has been operational for some time

carry out the review

document the results.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

identify client business domain

identify current industry accepted hardware and software products

discuss implementation process and issues

compare review techniques

identify specific project concerned

discuss role of stakeholders and the degree of stakeholder involvement in a review.