NTISthis.com

Evidence Guide: ICTICT421 - Connect, maintain and configure hardware components

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTICT421 - Connect, maintain and configure hardware components

What evidence can you provide to prove your understanding of each of the following citeria?

Identify hardware components

  1. Identify different types of personal computer devices
  2. Identify and categorise the different personal computer components, including mobile personal computer components
  3. Define the purpose and characteristics of the different personal computer component categories
  4. Distinguish between the different types of devices within each personal computer component category
Identify different types of personal computer devices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and categorise the different personal computer components, including mobile personal computer components

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Define the purpose and characteristics of the different personal computer component categories

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Distinguish between the different types of devices within each personal computer component category

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify types of peripheral hardware components

  1. Identify and categorise the different peripheral hardware components
  2. Define the purpose and characteristics of the different peripheral hardware components
  3. Distinguish between the different types of devices within each peripheral hardware component category
Identify and categorise the different peripheral hardware components

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Define the purpose and characteristics of the different peripheral hardware components

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Distinguish between the different types of devices within each peripheral hardware component category

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install and configure personal computer components

  1. Install and configure personal computer components
  2. Install and configure mobile personal computer components
  3. Develop plans, with prioritised tasks and contingency arrangements, for the installation and configuration of selected components with minimum disruption to clients
  4. Liaise with appropriate person to obtain approval for the plans
  5. Install and configure components according to plan, installation procedures and organisational requirements
  6. Use appropriate testing tools to test components for error-free performance
  7. Identify and solve identified problems
  8. Test and enhance system performance, using knowledge of the system, to meet organisational benchmarks
  9. Document the installation and configuration process according to organisation guidelines
  10. Develop and document a maintenance plan and schedule based on vendor specifications for the installed components
Install and configure personal computer components

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install and configure mobile personal computer components

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop plans, with prioritised tasks and contingency arrangements, for the installation and configuration of selected components with minimum disruption to clients

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with appropriate person to obtain approval for the plans

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install and configure components according to plan, installation procedures and organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use appropriate testing tools to test components for error-free performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and solve identified problems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test and enhance system performance, using knowledge of the system, to meet organisational benchmarks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document the installation and configuration process according to organisation guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and document a maintenance plan and schedule based on vendor specifications for the installed components

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install and configure print devices

  1. Install and configure print devices
  2. Detect and identify common printer issues
  3. Undertake printer issue resolution to meet client requirements
Install and configure print devices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Detect and identify common printer issues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake printer issue resolution to meet client requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate modified system

  1. Collect client or user feedback and analyse against client requirements
  2. Correct identified shortcomings in the system and record actions
Collect client or user feedback and analyse against client requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Correct identified shortcomings in the system and record actions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify hardware components

1.1 Identify different types of personal computer devices

1.2 Identify and categorise the different personal computer components, including mobile personal computer components

1.3 Define the purpose and characteristics of the different personal computer component categories

1.4 Distinguish between the different types of devices within each personal computer component category

2. Identify types of peripheral hardware components

2.1 Identify and categorise the different peripheral hardware components

2.2 Define the purpose and characteristics of the different peripheral hardware components

2.3 Distinguish between the different types of devices within each peripheral hardware component category

3. Install and configure personal computer components

3.1 Install and configure personal computer components

3.2 Install and configure mobile personal computer components

3.3 Develop plans, with prioritised tasks and contingency arrangements, for the installation and configuration of selected components with minimum disruption to clients

3.4 Liaise with appropriate person to obtain approval for the plans

3.5 Install and configure components according to plan, installation procedures and organisational requirements

3.6 Use appropriate testing tools to test components for error-free performance

3.7 Identify and solve identified problems

3.8 Test and enhance system performance, using knowledge of the system, to meet organisational benchmarks

3.9 Document the installation and configuration process according to organisation guidelines

3.10 Develop and document a maintenance plan and schedule based on vendor specifications for the installed components

4. Install and configure print devices

4.1 Install and configure print devices

4.2 Detect and identify common printer issues

4.3 Undertake printer issue resolution to meet client requirements

5. Evaluate modified system

5.1 Collect client or user feedback and analyse against client requirements

5.2 Correct identified shortcomings in the system and record actions

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify hardware components

1.1 Identify different types of personal computer devices

1.2 Identify and categorise the different personal computer components, including mobile personal computer components

1.3 Define the purpose and characteristics of the different personal computer component categories

1.4 Distinguish between the different types of devices within each personal computer component category

2. Identify types of peripheral hardware components

2.1 Identify and categorise the different peripheral hardware components

2.2 Define the purpose and characteristics of the different peripheral hardware components

2.3 Distinguish between the different types of devices within each peripheral hardware component category

3. Install and configure personal computer components

3.1 Install and configure personal computer components

3.2 Install and configure mobile personal computer components

3.3 Develop plans, with prioritised tasks and contingency arrangements, for the installation and configuration of selected components with minimum disruption to clients

3.4 Liaise with appropriate person to obtain approval for the plans

3.5 Install and configure components according to plan, installation procedures and organisational requirements

3.6 Use appropriate testing tools to test components for error-free performance

3.7 Identify and solve identified problems

3.8 Test and enhance system performance, using knowledge of the system, to meet organisational benchmarks

3.9 Document the installation and configuration process according to organisation guidelines

3.10 Develop and document a maintenance plan and schedule based on vendor specifications for the installed components

4. Install and configure print devices

4.1 Install and configure print devices

4.2 Detect and identify common printer issues

4.3 Undertake printer issue resolution to meet client requirements

5. Evaluate modified system

5.1 Collect client or user feedback and analyse against client requirements

5.2 Correct identified shortcomings in the system and record actions

Evidence of the ability to:

install components across a variety of situations and account for unexpected contingencies

modify system's hardware, internal hardware and peripheral hardware components to meet client requirements

identify and plan the modification and connection of hardware, internal hardware and peripheral hardware components according to vendor and technical specifications

test components and rectify identified problems.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

identify and categorise the different types of personal computer devices, hardware, internal hardware and peripheral hardware components

outline environmental considerations in e-waste disposal

discuss systems diagnostic software

identify areas of the operating system (OS) related to configuration and testing

identify current industry accepted hardware and software products

outline organisational guidelines

outline organisational requirements

identify system's current functionality

identify vendor specifications and requirements for component installation.