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Evidence Guide: ICTICT512 - Plan process re-engineering strategies for business

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTICT512 - Plan process re-engineering strategies for business

What evidence can you provide to prove your understanding of each of the following citeria?

Select the process to be re-engineered

  1. Identify major processes that require re-engineering
  2. Identify boundaries, stakeholders and strategic importance of each process
  3. Prioritise each process according to its level of performance
  4. Select a process to re-engineer and document the decision making process
Identify major processes that require re-engineering

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify boundaries, stakeholders and strategic importance of each process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prioritise each process according to its level of performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select a process to re-engineer and document the decision making process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the strategic context

  1. Determine purpose of the selected process and where it fits into the business strategy
  2. Evaluate the scope of the process, including stakeholder and strategic impact
  3. Identify potential risks
  4. Define broad objectives of the new process
  5. Model the new process, taking into account client expectations, cooperation across boundaries and process flow
  6. Analyse changes to organisational structures, technical requirements, training needs, cultural and political impact and communication channels
  7. Document new process and impact of changes
Determine purpose of the selected process and where it fits into the business strategy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate the scope of the process, including stakeholder and strategic impact

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify potential risks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Define broad objectives of the new process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Model the new process, taking into account client expectations, cooperation across boundaries and process flow

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse changes to organisational structures, technical requirements, training needs, cultural and political impact and communication channels

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document new process and impact of changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Design the new process

  1. Develop key performance indicators and implementation responsibilities for the new process
  2. Communicate information to appropriate person
  3. Prepare a process re-engineering plan to document stages
  4. Submit process re-engineering plan to appropriate person for sign-off
Develop key performance indicators and implementation responsibilities for the new process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate information to appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare a process re-engineering plan to document stages

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Submit process re-engineering plan to appropriate person for sign-off

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Select the process to be re-engineered

1.1 Identify major processes that require re-engineering

1.2 Identify boundaries, stakeholders and strategic importance of each process

1.3 Prioritise each process according to its level of performance

1.4 Select a process to re-engineer and document the decision making process

2. Identify the strategic context

2.1 Determine purpose of the selected process and where it fits into the business strategy

2.2 Evaluate the scope of the process, including stakeholder and strategic impact

2.3 Identify potential risks

2.4 Define broad objectives of the new process

2.5 Model the new process, taking into account client expectations, cooperation across boundaries and process flow

2.6 Analyse changes to organisational structures, technical requirements, training needs, cultural and political impact and communication channels

2.7 Document new process and impact of changes

3. Design the new process

3.1 Develop key performance indicators and implementation responsibilities for the new process

3.2 Communicate information to appropriate person

3.3 Prepare a process re-engineering plan to document stages

3.4 Submit process re-engineering plan to appropriate person for sign-off

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Select the process to be re-engineered

1.1 Identify major processes that require re-engineering

1.2 Identify boundaries, stakeholders and strategic importance of each process

1.3 Prioritise each process according to its level of performance

1.4 Select a process to re-engineer and document the decision making process

2. Identify the strategic context

2.1 Determine purpose of the selected process and where it fits into the business strategy

2.2 Evaluate the scope of the process, including stakeholder and strategic impact

2.3 Identify potential risks

2.4 Define broad objectives of the new process

2.5 Model the new process, taking into account client expectations, cooperation across boundaries and process flow

2.6 Analyse changes to organisational structures, technical requirements, training needs, cultural and political impact and communication channels

2.7 Document new process and impact of changes

3. Design the new process

3.1 Develop key performance indicators and implementation responsibilities for the new process

3.2 Communicate information to appropriate person

3.3 Prepare a process re-engineering plan to document stages

3.4 Submit process re-engineering plan to appropriate person for sign-off

Evidence of the ability to:

document the re-engineering selection and decision making process

prepare an analysis, documenting the impact of changes to the organisation

plan the re-engineering of the process in a manner that supports the strategic, organisational and change context of the process to be re-engineered

design the new process, including key performance indicators and implementation responsibilities

prepare a process re-engineering plan.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

identify and summarise copyright and intellectual property implications

discuss and explore e-commerce and industry standards pertinent to business strategies

describe the process required for organisational development and structure

summarise the organisational strategy development process

describe the stakeholder liaison and negotiation process.