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Evidence Guide: ICTICT515 - Verify client business requirements

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTICT515 - Verify client business requirements

What evidence can you provide to prove your understanding of each of the following citeria?

Establish business relationship

  1. Identify organisational structure, culture and politics in relation to support requirements
  2. Identify organisational stakeholders
  3. Develop business relationship with client across the appropriate number of organisational units
  4. Schedule regular liaison to manage relationship
Identify organisational structure, culture and politics in relation to support requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify organisational stakeholders

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop business relationship with client across the appropriate number of organisational units

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Schedule regular liaison to manage relationship

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Determine context of business need or problem

  1. Work with client to define the business problem to be investigated
  2. Establish system boundaries and scope
  3. Manage preparation of appropriate information gathering
  4. Ensure that project objectives and outcomes are documented
  5. Work with client to substantiate documentation
Work with client to define the business problem to be investigated

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establish system boundaries and scope

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Manage preparation of appropriate information gathering

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Ensure that project objectives and outcomes are documented

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Work with client to substantiate documentation

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Analyse new information

  1. Supervise information gathering from identified clients of the system
  2. Analyse gathered client responses
  3. Analyse new system requirements
  4. Ensure that new system requirements and problems are documented
Supervise information gathering from identified clients of the system

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Analyse gathered client responses

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Analyse new system requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Ensure that new system requirements and problems are documented

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Confirm system specifications

  1. Review documentation
  2. Work with client to verify system specifications, updating documentation as required
  3. Obtain final approval and sign-off from client
Review documentation

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Work with client to verify system specifications, updating documentation as required

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Obtain final approval and sign-off from client

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish business relationship

1.1 Identify organisational structure, culture and politics in relation to support requirements

1.2 Identify organisational stakeholders

1.3 Develop business relationship with client across the appropriate number of organisational units

1.4 Schedule regular liaison to manage relationship

2. Determine context of business need or problem

2.1 Work with client to define the business problem to be investigated

2.2 Establish system boundaries and scope

2.3 Manage preparation of appropriate information gathering

2.4 Ensure that project objectives and outcomes are documented

2.5 Work with client to substantiate documentation

3. Analyse new information

3.1 Supervise information gathering from identified clients of the system

3.2 Analyse gathered client responses

3.3 Analyse new system requirements

3.4 Ensure that new system requirements and problems are documented

4. Confirm system specifications

4.1 Review documentation

4.2 Work with client to verify system specifications, updating documentation as required

4.3 Obtain final approval and sign-off from client

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish business relationship

1.1 Identify organisational structure, culture and politics in relation to support requirements

1.2 Identify organisational stakeholders

1.3 Develop business relationship with client across the appropriate number of organisational units

1.4 Schedule regular liaison to manage relationship

2. Determine context of business need or problem

2.1 Work with client to define the business problem to be investigated

2.2 Establish system boundaries and scope

2.3 Manage preparation of appropriate information gathering

2.4 Ensure that project objectives and outcomes are documented

2.5 Work with client to substantiate documentation

3. Analyse new information

3.1 Supervise information gathering from identified clients of the system

3.2 Analyse gathered client responses

3.3 Analyse new system requirements

3.4 Ensure that new system requirements and problems are documented

4. Confirm system specifications

4.1 Review documentation

4.2 Work with client to verify system specifications, updating documentation as required

4.3 Obtain final approval and sign-off from client