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Evidence Guide: ICTICT602 - Develop contracts and manage contracted performance

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTICT602 - Develop contracts and manage contracted performance

What evidence can you provide to prove your understanding of each of the following citeria?

Establish contract

  1. Determine boundaries of the contract
  2. Document contract details and provide a copy to the client and vendor for review
  3. Obtain client and vendor feedback to clarify problems and misunderstandings
  4. Facilitate negotiations to resolve problems and misunderstandings
  5. Seek agreement from stakeholders
Determine boundaries of the contract

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document contract details and provide a copy to the client and vendor for review

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain client and vendor feedback to clarify problems and misunderstandings

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate negotiations to resolve problems and misunderstandings

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek agreement from stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor contract

  1. Monitor performance against contractual obligations to ensure desired level of quality is maintained
  2. Ascertain client satisfaction with contractual performance
  3. Identify and take action to address unsatisfactory performance
  4. Provide recommendations for contractual variations, if required
  5. Forward recommendations to appropriate person for approval
Monitor performance against contractual obligations to ensure desired level of quality is maintained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ascertain client satisfaction with contractual performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and take action to address unsatisfactory performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide recommendations for contractual variations, if required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Forward recommendations to appropriate person for approval

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish contract

1.1 Determine boundaries of the contract

1.2 Document contract details and provide a copy to the client and vendor for review

1.3 Obtain client and vendor feedback to clarify problems and misunderstandings

1.4 Facilitate negotiations to resolve problems and misunderstandings

1.5 Seek agreement from stakeholders

2. Monitor contract

2.1 Monitor performance against contractual obligations to ensure desired level of quality is maintained

2.2 Ascertain client satisfaction with contractual performance

2.3 Identify and take action to address unsatisfactory performance

2.4 Provide recommendations for contractual variations, if required

2.5 Forward recommendations to appropriate person for approval

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish contract

1.1 Determine boundaries of the contract

1.2 Document contract details and provide a copy to the client and vendor for review

1.3 Obtain client and vendor feedback to clarify problems and misunderstandings

1.4 Facilitate negotiations to resolve problems and misunderstandings

1.5 Seek agreement from stakeholders

2. Monitor contract

2.1 Monitor performance against contractual obligations to ensure desired level of quality is maintained

2.2 Ascertain client satisfaction with contractual performance

2.3 Identify and take action to address unsatisfactory performance

2.4 Provide recommendations for contractual variations, if required

2.5 Forward recommendations to appropriate person for approval