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Evidence Guide: ICTNPL602 - Forecast service demand

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTNPL602 - Forecast service demand

What evidence can you provide to prove your understanding of each of the following citeria?

Gather forecast intelligence

  1. . Access market intelligence for information on customer demand on the network and likely growth in network use
  2. Obtain demand data to assess potential network traffic quantity and flow
  3. Access information relating to new and emerging technologies, facilities and features, and their specific applications to evaluate market trends in new technology implementation
  4. Obtain data from network analysis to determine the state of the existing network using customer complaint reports and network fault incidence rate
. Access market intelligence for information on customer demand on the network and likely growth in network use

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain demand data to assess potential network traffic quantity and flow

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access information relating to new and emerging technologies, facilities and features, and their specific applications to evaluate market trends in new technology implementation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain data from network analysis to determine the state of the existing network using customer complaint reports and network fault incidence rate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce forecast service demand information

  1. Analyse and process all collated data and prepare to the format required for forecasting activity
  2. Select and configure a suitable software forecasting tool to process collated data
  3. Evaluate collated data to generate forecasts of service demand using information in reference to new developments
  4. Compile forecast figures and report according to enterprise policy
Analyse and process all collated data and prepare to the format required for forecasting activity

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select and configure a suitable software forecasting tool to process collated data

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate collated data to generate forecasts of service demand using information in reference to new developments

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Compile forecast figures and report according to enterprise policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review forecasts and update systems records

  1. Review forecasts according to enterprise policy
  2. Ensure forecasts consider new developments in the area and technological changes where appropriate
  3. Maintain updated systems records with information received from each installation amendment activity
Review forecasts according to enterprise policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure forecasts consider new developments in the area and technological changes where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain updated systems records with information received from each installation amendment activity

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Element

Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Gather forecast intelligence

1.1. Access market intelligence for information on customer demand on the network and likely growth in network use

1.2 Obtain demand data to assess potential network traffic quantity and flow

1.3 Access information relating to new and emerging technologies, facilities and features, and their specific applications to evaluate market trends in new technology implementation

1.4 Obtain data from network analysis to determine the state of the existing network using customer complaint reports and network fault incidence rate

2. Produce forecast service demand information

2.1 Analyse and process all collated data and prepare to the format required for forecasting activity

2.2 Select and configure a suitable software forecasting tool to process collated data

2.3 Evaluate collated data to generate forecasts of service demand using information in reference to new developments

2.4 Compile forecast figures and report according to enterprise policy

3. Review forecasts and update systems records

3.1 Review forecasts according to enterprise policy

3.2 Ensure forecasts consider new developments in the area and technological changes where appropriate

3.3 Maintain updated systems records with information received from each installation amendment activity

Required Skills and Knowledge

Element

Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Gather forecast intelligence

1.1. Access market intelligence for information on customer demand on the network and likely growth in network use

1.2 Obtain demand data to assess potential network traffic quantity and flow

1.3 Access information relating to new and emerging technologies, facilities and features, and their specific applications to evaluate market trends in new technology implementation

1.4 Obtain data from network analysis to determine the state of the existing network using customer complaint reports and network fault incidence rate

2. Produce forecast service demand information

2.1 Analyse and process all collated data and prepare to the format required for forecasting activity

2.2 Select and configure a suitable software forecasting tool to process collated data

2.3 Evaluate collated data to generate forecasts of service demand using information in reference to new developments

2.4 Compile forecast figures and report according to enterprise policy

3. Review forecasts and update systems records

3.1 Review forecasts according to enterprise policy

3.2 Ensure forecasts consider new developments in the area and technological changes where appropriate

3.3 Maintain updated systems records with information received from each installation amendment activity

Evidence of ability to:

collect accurate data vital to development of traffic and service variation

generate relevant forecasts in relation to traffic and service variation using appropriate forecasting techniques

accurately review forecasts relevant to specific planning periods.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

identify and describe common telecommunications measurement quantities

identify network and transmission equipment and describe their capabilities

outline network topologies and common access and transmission hierarchies

explain the configuration and use of software forecasting tools

outline different forecasting techniques and sources of data to aid forecasting

describe sources of market intelligence

identify and describe new and emerging technologies

outline typical customer applications and usage levels.