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Evidence Guide: ICTNWK401 - Install and manage a server

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTNWK401 - Install and manage a server

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to install a server

  1. Prepare for work, according to site specific safety requirements and enterprise workplace health and safety (WHS) processes and procedures
  2. Obtain server applications and features from appropriate person
  3. Choose most suitable operating system features and network services with reference to required server solution and technical requirements
  4. Review required installation options
  5. Analyse data migration requirements
  6. Back up local data in preparation for installation
  7. Arrange access to site and advise client of deployment and potential down time
Prepare for work, according to site specific safety requirements and enterprise workplace health and safety (WHS) processes and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain server applications and features from appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Choose most suitable operating system features and network services with reference to required server solution and technical requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review required installation options

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse data migration requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Back up local data in preparation for installation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange access to site and advise client of deployment and potential down time

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install server as required by the specification

  1. Create disk partitioning scheme
  2. Create file systems and virtual memory
  3. Install network operating system
  4. Install and configure server applications and network services
  5. Reconnect and reconfigure connectivity devices
  6. Patch the operating system and applications to ensure maximum security and reliability
  7. Restore local data to new server
Create disk partitioning scheme

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Create file systems and virtual memory

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install network operating system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install and configure server applications and network services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reconnect and reconfigure connectivity devices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Patch the operating system and applications to ensure maximum security and reliability

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Restore local data to new server

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configure and administer the server

  1. Configure network directory service
  2. Create and manage accounts to facilitate security and network access
  3. Configure user environment using operating system policies and scripts
  4. Create directory structure and quotas to meet client requirements
  5. Configure and manage print services
  6. Set the security, access and sharing of system resources to meet client requirements
  7. Implement security policy to prevent unauthorised access to the system
  8. Implement backup and recovery methods to enable restoration capability in the event of a disaster
  9. Configure update services to provide automatic updates for operating system and applications
Configure network directory service

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Create and manage accounts to facilitate security and network access

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configure user environment using operating system policies and scripts

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Create directory structure and quotas to meet client requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configure and manage print services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Set the security, access and sharing of system resources to meet client requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement security policy to prevent unauthorised access to the system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement backup and recovery methods to enable restoration capability in the event of a disaster

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configure update services to provide automatic updates for operating system and applications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and test the server

  1. Test server for benchmarking against client specification and requirements according to test plan, and record outcomes
  2. Analyse the error report and make changes as required
  3. Use troubleshooting tools and techniques to diagnose and correct server problems
  4. Test required changes or additions
  5. Validate changes or additions against specifications
Test server for benchmarking against client specification and requirements according to test plan, and record outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse the error report and make changes as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use troubleshooting tools and techniques to diagnose and correct server problems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test required changes or additions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Validate changes or additions against specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete documentation and clean up worksite

  1. Make and document server configuration and operational changes
  2. Complete client report and notification of server status
  3. Clean up and restore worksite to client’s satisfaction
  4. Secure sign-off from appropriate person
Make and document server configuration and operational changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete client report and notification of server status

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clean up and restore worksite to client’s satisfaction

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Secure sign-off from appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to install a server

1.1 Prepare for work, according to site specific safety requirements and enterprise workplace health and safety (WHS) processes and procedures

1.2 Obtain server applications and features from appropriate person

1.3 Choose most suitable operating system features and network services with reference to required server solution and technical requirements

1.4 Review required installation options

1.5 Analyse data migration requirements

1.6 Back up local data in preparation for installation

1.7 Arrange access to site and advise client of deployment and potential down time

2. Install server as required by the specification

2.1 Create disk partitioning scheme

2.2 Create file systems and virtual memory

2.3 Install network operating system

2.4 Install and configure server applications and network services

2.5 Reconnect and reconfigure connectivity devices

2.6 Patch the operating system and applications to ensure maximum security and reliability

2.7 Restore local data to new server

3. Configure and administer the server

3.1 Configure network directory service

3.2 Create and manage accounts to facilitate security and network access

3.3 Configure user environment using operating system policies and scripts

3.4 Create directory structure and quotas to meet client requirements

3.5 Configure and manage print services

3.6 Set the security, access and sharing of system resources to meet client requirements

3.7 Implement security policy to prevent unauthorised access to the system

3.8 Implement backup and recovery methods to enable restoration capability in the event of a disaster

3.9 Configure update services to provide automatic updates for operating system and applications

4. Monitor and test the server

4.1 Test server for benchmarking against client specification and requirements according to test plan, and record outcomes

4.2 Analyse the error report and make changes as required

4.3 Use troubleshooting tools and techniques to diagnose and correct server problems

4.4 Test required changes or additions

4.5 Validate changes or additions against specifications

5. Complete documentation and clean up worksite

5.1 Make and document server configuration and operational changes

5.2 Complete client report and notification of server status

5.3 Clean up and restore worksite to client’s satisfaction

5.4 Secure sign-off from appropriate person

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to install a server

1.1 Prepare for work, according to site specific safety requirements and enterprise workplace health and safety (WHS) processes and procedures

1.2 Obtain server applications and features from appropriate person

1.3 Choose most suitable operating system features and network services with reference to required server solution and technical requirements

1.4 Review required installation options

1.5 Analyse data migration requirements

1.6 Back up local data in preparation for installation

1.7 Arrange access to site and advise client of deployment and potential down time

2. Install server as required by the specification

2.1 Create disk partitioning scheme

2.2 Create file systems and virtual memory

2.3 Install network operating system

2.4 Install and configure server applications and network services

2.5 Reconnect and reconfigure connectivity devices

2.6 Patch the operating system and applications to ensure maximum security and reliability

2.7 Restore local data to new server

3. Configure and administer the server

3.1 Configure network directory service

3.2 Create and manage accounts to facilitate security and network access

3.3 Configure user environment using operating system policies and scripts

3.4 Create directory structure and quotas to meet client requirements

3.5 Configure and manage print services

3.6 Set the security, access and sharing of system resources to meet client requirements

3.7 Implement security policy to prevent unauthorised access to the system

3.8 Implement backup and recovery methods to enable restoration capability in the event of a disaster

3.9 Configure update services to provide automatic updates for operating system and applications

4. Monitor and test the server

4.1 Test server for benchmarking against client specification and requirements according to test plan, and record outcomes

4.2 Analyse the error report and make changes as required

4.3 Use troubleshooting tools and techniques to diagnose and correct server problems

4.4 Test required changes or additions

4.5 Validate changes or additions against specifications

5. Complete documentation and clean up worksite

5.1 Make and document server configuration and operational changes

5.2 Complete client report and notification of server status

5.3 Clean up and restore worksite to client’s satisfaction

5.4 Secure sign-off from appropriate person

Evidence of the ability to:

install and configure server

configure network connectivity

manage the server operating system, including user accounts, file, network directory and print services

perform backup and recovery

update operating system and software

monitor and test server

troubleshoot server and network failures.

Candidates should demonstrate competency in at least TWO different network operating systems.

To complete the unit requirements safely and effectively, the individual must:

identify and describe current network hardware and software systems and their requirements, including:

network operating systems (NOS)

server applications including compatibility issues and resolution procedures

desktop applications and operating systems

recognise and describe basic server installation and maintenance processes and procedures, including:

documentation skills for networks

error logging and reporting

high availability options for file systems, including redundant array of independent disks (RAID) and replication

network directory services and network service configuration

options for performance tuning

user authentication

specify and describe processes and procedures required to support and manage a server, including:

best practice for implementing backup and recovery procedures

boot process

operating system help and support utilities

operating system installation methods, including installation from CD or DVD, universal serial bus (USB) boot disk, network and script (automated install)

printer management

process and task management, including process termination

task scheduling utilities

troubleshooting tools and techniques, including network diagnostic utilities

user account and password management.