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Evidence Guide: ICTNWK417 - Build an enterprise wireless network

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTNWK417 - Build an enterprise wireless network

What evidence can you provide to prove your understanding of each of the following citeria?

Confirm client requirements and network equipment required

  1. Identify and clarify organisational requirements of the client
  2. Evaluate client requirements along with business needs in order to translate into technical requirements
  3. Review existing network design documentation to ensure it is authorised, current and complete
  4. Identify network topology
  5. Identify the components required to be installed to meet the technical requirements
  6. Contact vendors and service suppliers to obtain specifications and availability of identified components
  7. Ensure preliminary work is completed within the required timeframe
Identify and clarify organisational requirements of the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate client requirements along with business needs in order to translate into technical requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review existing network design documentation to ensure it is authorised, current and complete

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify network topology

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the components required to be installed to meet the technical requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contact vendors and service suppliers to obtain specifications and availability of identified components

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure preliminary work is completed within the required timeframe

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare for installation

  1. Ensure client and users are aware of date and time of installation
  2. Gather, prepare and check installation and safety equipment
  3. Assess on-site safety arrangements for installers and users
Ensure client and users are aware of date and time of installation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gather, prepare and check installation and safety equipment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess on-site safety arrangements for installers and users

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select, install and configure access points and other wireless devices

  1. Select appropriate hardware based on identified components
  2. Install and configure hardware to provide wireless access to network
  3. Ensure connections are secured against intrusion or data access by unauthorised persons, are safe for users, and are protected from the environment
  4. Configure security, monitoring, logging and quality of service features consistent with standards and protocols
  5. Ensure test equipment is calibrated
  6. Test wireless network systems performance and verify that it meets enterprise requirements and is consistent with standards and protocols
Select appropriate hardware based on identified components

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install and configure hardware to provide wireless access to network

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure connections are secured against intrusion or data access by unauthorised persons, are safe for users, and are protected from the environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configure security, monitoring, logging and quality of service features consistent with standards and protocols

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure test equipment is calibrated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test wireless network systems performance and verify that it meets enterprise requirements and is consistent with standards and protocols

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select, install and configure antennas

  1. Select appropriate antennas based on design plan
  2. Safely install and configure antennas to provide wireless access to network
  3. Measure and assess signal strength within and outside building
  4. Resolve and report radio frequency interference issues
Select appropriate antennas based on design plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Safely install and configure antennas to provide wireless access to network

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Measure and assess signal strength within and outside building

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resolve and report radio frequency interference issues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Train users

  1. Provide training for users to establish and manage network connections
  2. Resolve pairing and log-on difficulties for users
  3. Inform users of wireless network etiquette and traffic capacity issues
  4. Advise users of help desk contact details
Provide training for users to establish and manage network connections

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resolve pairing and log-on difficulties for users

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inform users of wireless network etiquette and traffic capacity issues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise users of help desk contact details

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and administer wireless network

  1. Monitor wireless network performance using diagnostic tools, including appropriate software
  2. Debug networking issues to maintain trouble-free wireless connection
  3. Document current settings and store securely, consistent with commercial and business requirements
Monitor wireless network performance using diagnostic tools, including appropriate software

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Debug networking issues to maintain trouble-free wireless connection

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document current settings and store securely, consistent with commercial and business requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Finalise build process

  1. Review network for performance issues, planned maintenance or upgrade requirements
  2. Report to client with network documentation and recommendations for performance issues
  3. File documentation according to organisational guidelines
Review network for performance issues, planned maintenance or upgrade requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report to client with network documentation and recommendations for performance issues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

File documentation according to organisational guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Confirm client requirements and network equipment required

1.1 Identify and clarify organisational requirements of the client

1.2 Evaluate client requirements along with business needs in order to translate into technical requirements

1.3 Review existing network design documentation to ensure it is authorised, current and complete

1.4 Identify network topology

1.5 Identify the components required to be installed to meet the technical requirements

1.6 Contact vendors and service suppliers to obtain specifications and availability of identified components

1.7 Ensure preliminary work is completed within the required timeframe

2. Prepare for installation

2.1 Ensure client and users are aware of date and time of installation

2.2 Gather, prepare and check installation and safety equipment

2.3 Assess on-site safety arrangements for installers and users

3. Select, install and configure access points and other wireless devices

3.1 Select appropriate hardware based on identified components

3.2 Install and configure hardware to provide wireless access to network

3.3 Ensure connections are secured against intrusion or data access by unauthorised persons, are safe for users, and are protected from the environment

3.4 Configure security, monitoring, logging and quality of service features consistent with standards and protocols

3.5 Ensure test equipment is calibrated

3.6 Test wireless network systems performance and verify that it meets enterprise requirements and is consistent with standards and protocols

4. Select, install and configure antennas

4.1 Select appropriate antennas based on design plan

4.2 Safely install and configure antennas to provide wireless access to network

4.3 Measure and assess signal strength within and outside building

4.4 Resolve and report radio frequency interference issues

5. Select, install and configure antennas

5.1 Identify possible security threats to assets

5.2 Configure client server and helper security devices

5.3 Configure associations and filters

6. Train users

6.1 Provide training for users to establish and manage network connections

6.2 Resolve pairing and log-on difficulties for users

6.3 Inform users of wireless network etiquette and traffic capacity issues

6.4 Advise users of help desk contact details

7. Monitor and administer wireless network

7.1 Monitor wireless network performance using diagnostic tools, including appropriate software

7.2 Debug networking issues to maintain trouble-free wireless connection

7.3 Document current settings and store securely, consistent with commercial and business requirements

8. Finalise build process

8.1 Review network for performance issues, planned maintenance or upgrade requirements

8.2 Report to client with network documentation and recommendations for performance issues

8.3 File documentation according to organisational guidelines

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Confirm client requirements and network equipment required

1.1 Identify and clarify organisational requirements of the client

1.2 Evaluate client requirements along with business needs in order to translate into technical requirements

1.3 Review existing network design documentation to ensure it is authorised, current and complete

1.4 Identify network topology

1.5 Identify the components required to be installed to meet the technical requirements

1.6 Contact vendors and service suppliers to obtain specifications and availability of identified components

1.7 Ensure preliminary work is completed within the required timeframe

2. Prepare for installation

2.1 Ensure client and users are aware of date and time of installation

2.2 Gather, prepare and check installation and safety equipment

2.3 Assess on-site safety arrangements for installers and users

3. Select, install and configure access points and other wireless devices

3.1 Select appropriate hardware based on identified components

3.2 Install and configure hardware to provide wireless access to network

3.3 Ensure connections are secured against intrusion or data access by unauthorised persons, are safe for users, and are protected from the environment

3.4 Configure security, monitoring, logging and quality of service features consistent with standards and protocols

3.5 Ensure test equipment is calibrated

3.6 Test wireless network systems performance and verify that it meets enterprise requirements and is consistent with standards and protocols

4. Select, install and configure antennas

4.1 Select appropriate antennas based on design plan

4.2 Safely install and configure antennas to provide wireless access to network

4.3 Measure and assess signal strength within and outside building

4.4 Resolve and report radio frequency interference issues

5. Select, install and configure antennas

5.1 Identify possible security threats to assets

5.2 Configure client server and helper security devices

5.3 Configure associations and filters

6. Train users

6.1 Provide training for users to establish and manage network connections

6.2 Resolve pairing and log-on difficulties for users

6.3 Inform users of wireless network etiquette and traffic capacity issues

6.4 Advise users of help desk contact details

7. Monitor and administer wireless network

7.1 Monitor wireless network performance using diagnostic tools, including appropriate software

7.2 Debug networking issues to maintain trouble-free wireless connection

7.3 Document current settings and store securely, consistent with commercial and business requirements

8. Finalise build process

8.1 Review network for performance issues, planned maintenance or upgrade requirements

8.2 Report to client with network documentation and recommendations for performance issues

8.3 File documentation according to organisational guidelines

Evidence of the ability to:

confirm client organisational and business requirements

determine hardware and software requirements

prepare for safe installation

select, install and configure required wireless hardware

train users

test, monitor, and administer the installation

finalise installation and prepare required documents documentation.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

Identify and describe current wireless local area network (WLAN) and wireless area network (WAN) solutions, including:

audit and intrusion detection systems

auditing and penetration testing techniques

bandwidth and quality of service

factors affecting signal quality

layer 2 and layer 3 design issues

suitability for small office home office (SOHO) and enterprise local area networks (LANs)

transmission control protocols or internet protocols (TCPs/IPs) and applications

wireless topologies

describe the common features of security threats and how to develop a security strategy, including:

security protocols

standards

data encryption

identify and describe common network protocols and operating systems.