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Evidence Guide: ICTNWK505 - Design, build and test a network server

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTNWK505 - Design, build and test a network server

What evidence can you provide to prove your understanding of each of the following citeria?

Plan and design network servers to meet business requirements

  1. Consult with client and key stakeholders to identify requirements
  2. Assess business problems, opportunities, scope, objectives and budget, confirming details with appropriate person
  3. Analyse and document data migration requirements
  4. Review requirements to identify network server specifications
  5. Produce detailed documentation for the design and configuration of the network services, server applications, security and redundancy
  6. Prototype design and update documentation as necessary
  7. Produce installation checklists as part of the quality assurance process
  8. Develop the test plan to ensure that the system meets client requirements, performance standards and quality expectations
  9. Obtain client sign-off for the design report
Consult with client and key stakeholders to identify requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess business problems, opportunities, scope, objectives and budget, confirming details with appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse and document data migration requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review requirements to identify network server specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce detailed documentation for the design and configuration of the network services, server applications, security and redundancy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prototype design and update documentation as necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce installation checklists as part of the quality assurance process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop the test plan to ensure that the system meets client requirements, performance standards and quality expectations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain client sign-off for the design report

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare for network server installation

  1. Prepare for work according to site specific safety requirements and enterprise workplace health and safety (WHS) processes and procedures
  2. Identify safety hazards and implement risk control measures in consultation with appropriate personnel
  3. Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite
  4. Back up local data in preparation for installation
Prepare for work according to site specific safety requirements and enterprise workplace health and safety (WHS) processes and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify safety hazards and implement risk control measures in consultation with appropriate personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Back up local data in preparation for installation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Build and configure the servers according to design

  1. Install network operating system to design specifications using installation checklists
  2. Install additional tools or third-party software applications as required by the design
  3. Patch the operating system and applications to ensure maximum security and reliability
  4. Configure network services and applications
  5. Implement security design to prevent unauthorised access to system
  6. Reconnect and reconfigure connectivity devices
  7. Configure update services to provide automatic updates for operating system and applications
  8. Restore local data to new server
  9. Implement backup and recovery methods to enable restoration capability in the event of a disaster
Install network operating system to design specifications using installation checklists

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install additional tools or third-party software applications as required by the design

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Patch the operating system and applications to ensure maximum security and reliability

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configure network services and applications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement security design to prevent unauthorised access to system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reconnect and reconfigure connectivity devices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configure update services to provide automatic updates for operating system and applications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Restore local data to new server

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement backup and recovery methods to enable restoration capability in the event of a disaster

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test and reconfigure network servers

  1. Test server for benchmarking against client specification and requirements according to test plan, and record outcomes
  2. Analyse the error report and make changes as required
  3. Use troubleshooting tools and techniques to diagnose and correct server problems
  4. Test required changes or additions
  5. Validate changes or additions against specifications
Test server for benchmarking against client specification and requirements according to test plan, and record outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse the error report and make changes as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use troubleshooting tools and techniques to diagnose and correct server problems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test required changes or additions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Validate changes or additions against specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete and document network design and installation

  1. Make and document server configuration and operational changes
  2. Complete client report and notify of server status
  3. Clean up and restore worksite to client’s satisfaction
  4. Secure sign-off from appropriate person
Make and document server configuration and operational changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete client report and notify of server status

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clean up and restore worksite to client’s satisfaction

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Secure sign-off from appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan and design network servers to meet business requirements

1.1 Consult with client and key stakeholders to identify requirements

1.2 Assess business problems, opportunities, scope, objectives and budget, confirming details with appropriate person

1.3 Analyse and document data migration requirements

1.4 Review requirements to identify network server specifications

1.5 Produce detailed documentation for the design and configuration of the network services, server applications, security and redundancy

1.6 Prototype design and update documentation as necessary

1.7 Produce installation checklists as part of the quality assurance process

1.8 Develop the test plan to ensure that the system meets client requirements, performance standards and quality expectations

1.9 Obtain client sign-off for the design report

2. Prepare for network server installation

2.1 Prepare for work according to site specific safety requirements and enterprise workplace health and safety (WHS) processes and procedures

2.2 Identify safety hazards and implement risk control measures in consultation with appropriate personnel

2.3 Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite

2.4 Back up local data in preparation for installation

3. Build and configure the servers according to design

3.1 Install network operating system to design specifications using installation checklists

3.2 Install additional tools or third-party software applications as required by the design

3.3 Patch the operating system and applications to ensure maximum security and reliability

3.4 Configure network services and applications

3.5 Implement security design to prevent unauthorised access to system

3.6 Reconnect and reconfigure connectivity devices

3.7 Configure update services to provide automatic updates for operating system and applications

3.8 Restore local data to new server

3.9 Implement backup and recovery methods to enable restoration capability in the event of a disaster

4. Test and reconfigure network servers

4.1 Test server for benchmarking against client specification and requirements according to test plan, and record outcomes

4.2 Analyse the error report and make changes as required

4.3 Use troubleshooting tools and techniques to diagnose and correct server problems

4.4 Test required changes or additions

4.5 Validate changes or additions against specifications

5. Complete and document network design and installation

5.1 Make and document server configuration and operational changes

5.2 Complete client report and notify of server status

5.3 Clean up and restore worksite to client’s satisfaction

5.4 Secure sign-off from appropriate person

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan and design network servers to meet business requirements

1.1 Consult with client and key stakeholders to identify requirements

1.2 Assess business problems, opportunities, scope, objectives and budget, confirming details with appropriate person

1.3 Analyse and document data migration requirements

1.4 Review requirements to identify network server specifications

1.5 Produce detailed documentation for the design and configuration of the network services, server applications, security and redundancy

1.6 Prototype design and update documentation as necessary

1.7 Produce installation checklists as part of the quality assurance process

1.8 Develop the test plan to ensure that the system meets client requirements, performance standards and quality expectations

1.9 Obtain client sign-off for the design report

2. Prepare for network server installation

2.1 Prepare for work according to site specific safety requirements and enterprise workplace health and safety (WHS) processes and procedures

2.2 Identify safety hazards and implement risk control measures in consultation with appropriate personnel

2.3 Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite

2.4 Back up local data in preparation for installation

3. Build and configure the servers according to design

3.1 Install network operating system to design specifications using installation checklists

3.2 Install additional tools or third-party software applications as required by the design

3.3 Patch the operating system and applications to ensure maximum security and reliability

3.4 Configure network services and applications

3.5 Implement security design to prevent unauthorised access to system

3.6 Reconnect and reconfigure connectivity devices

3.7 Configure update services to provide automatic updates for operating system and applications

3.8 Restore local data to new server

3.9 Implement backup and recovery methods to enable restoration capability in the event of a disaster

4. Test and reconfigure network servers

4.1 Test server for benchmarking against client specification and requirements according to test plan, and record outcomes

4.2 Analyse the error report and make changes as required

4.3 Use troubleshooting tools and techniques to diagnose and correct server problems

4.4 Test required changes or additions

4.5 Validate changes or additions against specifications

5. Complete and document network design and installation

5.1 Make and document server configuration and operational changes

5.2 Complete client report and notify of server status

5.3 Clean up and restore worksite to client’s satisfaction

5.4 Secure sign-off from appropriate person

Evidence of the ability to:

produce a design report for a server (or servers) with complex user and network service requirements

install and configure the server according to the produced design

monitor and test the server

troubleshoot server and network failures

configure a wide range of server network and security services, including:

domain name system (DNS)

dynamic host configuration protocol (DHCP)

web and proxy mail

file transfer protocol (FTP)

firewall.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe the key features of current network operating systems (NOS)

identify and describe current server applications compatibility issues and resolution procedures

discuss network service configuration, including:

domain name system (DNS)

dynamic host configuration protocol (DHCP)

file transfer protocol (FTP)

mail

network time protocol (NTP)

proxy

server messages block (SMB)

web

describe common network service management, including:

start

stop

restart

start on boot

identify and describe network service security features, including server firewall configuration

identify and summarise troubleshooting tools and techniques, including network diagnostic utilities

describe common operating system installation and operation issues, including:

installation media:

CD

DVD

universal serial bus (USB)

boot disk

network and script (automated install)

deployment services

boot process and diagnosing boot failures

operating system rescue environment

operating system help and support utilities

performance monitoring tools and tuning options

compatibility issues and resolution procedures

high availability options for servers

file and print management

describe data security and storage measures required on a networked server, including:

user authentication and directory services

best practice procedures for implementing backup and recovery

error and event logging and reporting

storage options, including file systems and disk partitioning schemes

describe the process of managing a project, including:

documentation skills required for networks

process or task management

task scheduling utilities.