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Evidence Guide: ICTNWK529 - Install and manage complex ICT networks

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTNWK529 - Install and manage complex ICT networks

What evidence can you provide to prove your understanding of each of the following citeria?

Plan and design a complex network to meet business requirements

  1. Review network design, business requirements and latest vendor technical specifications for network components
  2. Research options available for providing the network functionality required
  3. Plan network implementation to provide network services and resources to meet business requirements
Review network design, business requirements and latest vendor technical specifications for network components

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Research options available for providing the network functionality required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan network implementation to provide network services and resources to meet business requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Design and implement a security strategy

  1. Analyse requirements for internal and external security
  2. Design security strategy to meet requirements
  3. Implement security strategy
  4. Undertake ongoing monitoring of the viability and reliability of network security, through testing and use of technical tools
  5. Continually monitor internal and external network access for security breaches
Analyse requirements for internal and external security

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Design security strategy to meet requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement security strategy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake ongoing monitoring of the viability and reliability of network security, through testing and use of technical tools

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Continually monitor internal and external network access for security breaches

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install and configure a complex network to meet business requirements

  1. Check and install cabling and associated components according to industry standards
  2. Install and configure servers, routers, switches or other devices to provide internet protocol (IP) addressing and routing
  3. Install and configure servers, routers, switches or other devices to provide name resolution
  4. Install and configure servers, routers, switches or other devices to provide network services
  5. Install and configure remote access services
  6. Install and configure devices to provide data management services
Check and install cabling and associated components according to industry standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install and configure servers, routers, switches or other devices to provide internet protocol (IP) addressing and routing

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install and configure servers, routers, switches or other devices to provide name resolution

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install and configure servers, routers, switches or other devices to provide network services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install and configure remote access services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install and configure devices to provide data management services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide integrated network services across a complex network

  1. Integrate multiple network services across network
  2. Analyse and resolve interoperability issues
  3. Optimise performance
  4. Rectify security conflicts arising from integrating services
Integrate multiple network services across network

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse and resolve interoperability issues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Optimise performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Rectify security conflicts arising from integrating services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan, design and implement voice and video business communications system

  1. Install software and configure and test voice over internet protocol (VoIP) and videoconferencing services
  2. Incorporate the use of a communications server to provide real-time multimedia communications
  3. Select common voice and videoconferencing codecs according to standards and practices
Install software and configure and test voice over internet protocol (VoIP) and videoconferencing services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Incorporate the use of a communications server to provide real-time multimedia communications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select common voice and videoconferencing codecs according to standards and practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage and support a complex network

  1. Identify and evaluate appropriate network management tools to assist in the administration of the complex network
  2. Select and install network management tools according to industry and organisational standards
  3. Set and monitor alerts and logs
  4. Capture and analyse network performance data
  5. Implement automated server updates
  6. Implement desktop management policies
  7. Implement automated virus checking
  8. Use remote management tools
Identify and evaluate appropriate network management tools to assist in the administration of the complex network

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select and install network management tools according to industry and organisational standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Set and monitor alerts and logs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Capture and analyse network performance data

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement automated server updates

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement desktop management policies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement automated virus checking

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use remote management tools

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test network functionality and obtain sign-off

  1. Test network functionality and record results
  2. Record results of network functionality test
  3. Complete network documentation according to organisational standards
Test network functionality and record results

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record results of network functionality test

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete network documentation according to organisational standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan and design a complex network to meet business requirements

1.1 Review network design, business requirements and latest vendor technical specifications for network components

1.2 Research options available for providing the network functionality required

1.3 Plan network implementation to provide network services and resources to meet business requirements

2. Design and implement a security strategy

2.1 Analyse requirements for internal and external security

2.2 Design security strategy to meet requirements

2.3 Implement security strategy

2.4 Undertake ongoing monitoring of the viability and reliability of network security, through testing and use of technical tools

2.5 Continually monitor internal and external network access for security breaches

3. Install and configure a complex network to meet business requirements

3.1 Check and install cabling and associated components according to industry standards

3.2 Install and configure servers, routers, switches or other devices to provide internet protocol (IP) addressing and routing

3.3 Install and configure servers, routers, switches or other devices to provide name resolution

3.4 Install and configure servers, routers, switches or other devices to provide network services

3.5 Install and configure remote access services

3.6 Install and configure devices to provide data management services

4. Provide integrated network services across a complex network

4.1 Integrate multiple network services across network

4.2 Analyse and resolve interoperability issues

4.3 Optimise performance

4.4 Rectify security conflicts arising from integrating services

5. Plan, design and implement voice and video business communications system

5.1 Install software and configure and test voice over internet protocol (VoIP) and videoconferencing services

5.2 Incorporate the use of a communications server to provide real-time multimedia communications

5.3 Select common voice and videoconferencing codecs according to standards and practices

6. Manage and support a complex network

6.1 Identify and evaluate appropriate network management tools to assist in the administration of the complex network

6.2 Select and install network management tools according to industry and organisational standards

6.3 Set and monitor alerts and logs

6.4 Capture and analyse network performance data

6.5 Implement automated server updates

6.6 Implement desktop management policies

6.7 Implement automated virus checking

6.8 Use remote management tools

7. Test network functionality and obtain sign-off

7.1 Test network functionality and record results

7.2 Record results of network functionality test

7.3 Complete network documentation according to organisational standards

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan and design a complex network to meet business requirements

1.1 Review network design, business requirements and latest vendor technical specifications for network components

1.2 Research options available for providing the network functionality required

1.3 Plan network implementation to provide network services and resources to meet business requirements

2. Design and implement a security strategy

2.1 Analyse requirements for internal and external security

2.2 Design security strategy to meet requirements

2.3 Implement security strategy

2.4 Undertake ongoing monitoring of the viability and reliability of network security, through testing and use of technical tools

2.5 Continually monitor internal and external network access for security breaches

3. Install and configure a complex network to meet business requirements

3.1 Check and install cabling and associated components according to industry standards

3.2 Install and configure servers, routers, switches or other devices to provide internet protocol (IP) addressing and routing

3.3 Install and configure servers, routers, switches or other devices to provide name resolution

3.4 Install and configure servers, routers, switches or other devices to provide network services

3.5 Install and configure remote access services

3.6 Install and configure devices to provide data management services

4. Provide integrated network services across a complex network

4.1 Integrate multiple network services across network

4.2 Analyse and resolve interoperability issues

4.3 Optimise performance

4.4 Rectify security conflicts arising from integrating services

5. Plan, design and implement voice and video business communications system

5.1 Install software and configure and test voice over internet protocol (VoIP) and videoconferencing services

5.2 Incorporate the use of a communications server to provide real-time multimedia communications

5.3 Select common voice and videoconferencing codecs according to standards and practices

6. Manage and support a complex network

6.1 Identify and evaluate appropriate network management tools to assist in the administration of the complex network

6.2 Select and install network management tools according to industry and organisational standards

6.3 Set and monitor alerts and logs

6.4 Capture and analyse network performance data

6.5 Implement automated server updates

6.6 Implement desktop management policies

6.7 Implement automated virus checking

6.8 Use remote management tools

7. Test network functionality and obtain sign-off

7.1 Test network functionality and record results

7.2 Record results of network functionality test

7.3 Complete network documentation according to organisational standards

Evidence of the ability to:

design and implement a complex network that involves integrating multiple network services to meet business requirements

design and implement an appropriate security strategy for a complex network

monitor and test the performance of aspects of the solution

provide ongoing management and support of the network.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe firewall configurations and their application

summarise internet protocol (IP) addressing and network configuration

summarise and apply the following aspects of a network:

infrastructure

load balancing for applications

security

server operating systems

service configuration, including:

domain name system (DNS)

dynamic host configuration protocol (DHCP)

file transfer protocol (FTP)

network time protocol (NTP)

server messages block (SMB)

mail

proxy

web

service management

identify and describe troubleshooting tools and techniques, including network diagnostic utilities

outline the purpose of user authentication and directory services

describe voice over internet protocol (VoIP)

describe virtual private network (VPN).