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Evidence Guide: ICTNWK611 - Configure call processing network elements for secure VoIP networks

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTNWK611 - Configure call processing network elements for secure VoIP networks

What evidence can you provide to prove your understanding of each of the following citeria?

Plan to implement enterprise IP communications

  1. Produce design considerations for planning and implementing IP-based voice communications networks
  2. Produce a solutions plan to meet business expectations
  3. Select the required resources to effectively install or upgrade voice management servers
  4. Perform, test and evaluate the installation or upgrade of voice call management software against the solutions plan
Produce design considerations for planning and implementing IP-based voice communications networks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce a solutions plan to meet business expectations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select the required resources to effectively install or upgrade voice management servers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Perform, test and evaluate the installation or upgrade of voice call management software against the solutions plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan, configure and test call processing network elements for a single-site deployment

  1. Produce a topology of the voice network and plan the location of the call processing network elements to best support the business requirements
  2. Install and test voice servers to support user requirements, third-party session initiation protocol (SIP) phones and lightweight directory access protocol (LDAP) integration
  3. Install and configure local area network (LAN) switches to support IP phones
  4. Configure and test voice gateways according to gateway requirements to allow for internal calls and external calls and provide voice features
  5. Configure and test the integration of voice servers with other media systems
  6. Test and evaluate final configuration against the design requirements
Produce a topology of the voice network and plan the location of the call processing network elements to best support the business requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install and test voice servers to support user requirements, third-party session initiation protocol (SIP) phones and lightweight directory access protocol (LDAP) integration

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install and configure local area network (LAN) switches to support IP phones

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configure and test voice gateways according to gateway requirements to allow for internal calls and external calls and provide voice features

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configure and test the integration of voice servers with other media systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test and evaluate final configuration against the design requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage security and privacy of IP voice network

  1. Produce design and installation templates for bulk deployment across the enterprise
  2. Research and implement the use of a network support model to manage the performance and security of the IP voice network
  3. Design and conduct simple security deployment scenarios to test the integrity and security of the voice network
Produce design and installation templates for bulk deployment across the enterprise

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Research and implement the use of a network support model to manage the performance and security of the IP voice network

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Design and conduct simple security deployment scenarios to test the integrity and security of the voice network

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan to implement enterprise IP communications

1.1 Produce design considerations for planning and implementing IP-based voice communications networks

1.2 Produce a solutions plan to meet business expectations

1.3 Select the required resources to effectively install or upgrade voice management servers

1.4 Perform, test and evaluate the installation or upgrade of voice call management software against the solutions plan

2. Plan, configure and test call processing network elements for a single-site deployment

2.1 Produce a topology of the voice network and plan the location of the call processing network elements to best support the business requirements

2.2 Install and test voice servers to support user requirements, third-party session initiation protocol (SIP) phones and lightweight directory access protocol (LDAP) integration

2.3 Install and configure local area network (LAN) switches to support IP phones

2.4 Configure and test voice gateways according to gateway requirements to allow for internal calls and external calls and provide voice features

2.5 Configure and test the integration of voice servers with other media systems

2.6 Test and evaluate final configuration against the design requirements

3. Manage security and privacy of IP voice network

3.1 Produce design and installation templates for bulk deployment across the enterprise

3.2 Research and implement the use of a network support model to manage the performance and security of the IP voice network

3.3 Design and conduct simple security deployment scenarios to test the integrity and security of the voice network

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan to implement enterprise IP communications

1.1 Produce design considerations for planning and implementing IP-based voice communications networks

1.2 Produce a solutions plan to meet business expectations

1.3 Select the required resources to effectively install or upgrade voice management servers

1.4 Perform, test and evaluate the installation or upgrade of voice call management software against the solutions plan

2. Plan, configure and test call processing network elements for a single-site deployment

2.1 Produce a topology of the voice network and plan the location of the call processing network elements to best support the business requirements

2.2 Install and test voice servers to support user requirements, third-party session initiation protocol (SIP) phones and lightweight directory access protocol (LDAP) integration

2.3 Install and configure local area network (LAN) switches to support IP phones

2.4 Configure and test voice gateways according to gateway requirements to allow for internal calls and external calls and provide voice features

2.5 Configure and test the integration of voice servers with other media systems

2.6 Test and evaluate final configuration against the design requirements

3. Manage security and privacy of IP voice network

3.1 Produce design and installation templates for bulk deployment across the enterprise

3.2 Research and implement the use of a network support model to manage the performance and security of the IP voice network

3.3 Design and conduct simple security deployment scenarios to test the integrity and security of the voice network

Evidence of the ability to:

produce design plan and requirements of call processing network elements

configure and test voice gateways and local area network (LAN) switches

evaluate voice call manager server requirements and design voice call systems and applications

implement voice systems and applications on voice call manager

manage security of voice network.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

summarise call processing network element technology

outline codecs and their protocols for use

explain configuration, verification and troubleshoot procedures to undertake:

basic router operation and routing

switch with virtual local area network (VLANs) and inter-switching communications

summarise design considerations and deployment schemes

explain interoperability of legacy private branch exchange (PBX) to internet protocol (IP) voice communications

outline internetwork operating system (IOS) and IP networking and network support models

summarise LAN and wide area network (WAN) implementations

outline network topologies, architectures and elements

summarise network, signalling and call management protocols

outline networking standards and protocols

summarise security deployment scenarios

explain voice applications and protocols

outline voice over internet protocol (VoIP) technologies.