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Evidence Guide: ICTTEN2208A - Install and configure a small to medium business network

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTTEN2208A - Install and configure a small to medium business network

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare for the installation of a small to medium enterprise network

  1. Prepare for given work confirming site specific occupational health and safety (OHS) and environmental requirements with appropriate personnel
  2. Identify safety hazards and implement risk control measures in consultation with appropriate personnel
  3. Determine nature and scope of the business network and network resources from job briefs or appropriate personnel
  4. Select and obtain computer system and network device requirements according to enterprise procedures
  5. Obtain operating instructions, manuals, hardware and software testing methodologies
  6. Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the work site
Prepare for given work confirming site specific occupational health and safety (OHS) and environmental requirements with appropriate personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify safety hazards and implement risk control measures in consultation with appropriate personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine nature and scope of the business network and network resources from job briefs or appropriate personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select and obtain computer system and network device requirements according to enterprise procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain operating instructions, manuals, hardware and software testing methodologies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the work site

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install and configure a small to medium enterprise network

  1. Set up wired infrastructure according to manufacturer's specifications and enterprise procedures
  2. Set up and configure resource sharing on a network server
  3. Install WAN connection and ISP services and configure according to enterprise procedures
  4. Troubleshoot network and internet connectivity according to manufacturer's specifications and enterprise procedures
  5. Implement data backup and disaster recovery measures according to enterprise procedures
Set up wired infrastructure according to manufacturer's specifications and enterprise procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Set up and configure resource sharing on a network server

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install WAN connection and ISP services and configure according to enterprise procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Troubleshoot network and internet connectivity according to manufacturer's specifications and enterprise procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement data backup and disaster recovery measures according to enterprise procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete and document network installation

  1. Restore worksite to safe condition according to established safety procedures
  2. Record and store essential installation information according to enterprise procedures
  3. Notify appropriate personnel about the completion of the task according to enterprise procedures
  4. Notify customer and obtain sign off
Restore worksite to safe condition according to established safety procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record and store essential installation information according to enterprise procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify appropriate personnel about the completion of the task according to enterprise procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify customer and obtain sign off

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

implement OHS workplace procedures and practices

plan the installation of a network that uses subnet addressing and provides ISP services

set up and configure wired infrastructure

troubleshoot local network and WAN connectivity and services

configure resource sharing on a network server

provide network data backup and disaster recovery.

Context of, and specific resources for assessment

Assessment must ensure:

a site where installation of a small to medium business network may be conducted

use of tools, equipment and materials currently used in industry

relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate installing and configuring a small to medium business network

direct observation of the candidate providing network data backup and disaster recovery

oral or written questioning to assess required knowledge.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICTTEN2207A Install and configure a home or small office network.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.

Required Skills and Knowledge

Required skills

communication skills to liaise with customers and peers to achieve outcomes

literacy skills to:

develop network documentation and maintain network records

read and interpret enterprise procedures, manuals and specifications

numeracy skills to interpret technical data

planning and organisational skills to plan and prioritise own work

problem solving skills to:

deal with unexpected situations on the basis of safety and specified work outcomes

troubleshoot common network problems according to help desk procedures

safety awareness skills to:

apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities

follow enterprise OHS procedures

work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

technical skills to:

determine business needs of a small ISP

identify customer requirements and provide help desk support

implement WAN services to the internet

install, configure and troubleshoot networking devices

instigate data backup and disaster recovery procedures

modify and translate network and port addresses to establish connectivity

plan wired network infrastructure

use router testing methodologies to verify a given configuration

Required knowledge

correct usage of tools and equipment

data backup services and procedures

enterprise OHS procedures

ISP services

network device configuration

network models and topologies

subnet addressing

troubleshooting procedures

WAN services and ISP responsibilities

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

OHS may include:

awards provisions

hazardous substances and dangerous goods code

legislation

local safe operation procedures

material safety management systems

protective equipment.

Environmental requirements may include:

dust

excessive energy and water use

excessive noise

fume

gas

liquid waste

smoke emissions

solid waste

vapour.

Appropriate personnel may include:

client

customer

manager

network manager

site engineer

supervisor.

Network resources may include:

dynamic host configuration protocol (DHCP) server

domain name system (DNS) server

files

software

web browser.

Network device may include:

router

server

switch

wired infrastructure for a small to medium size business.

Enterprise procedures may include:

instructions:

designs

drawings

job sheets

plans

manufacturer's specifications

operational procedures

reporting and communication

use of tools and equipment.

Wired infrastructure may include:

connectors and cabling

copper cables

distribution frames

fibre cables.

Essential installation information may include:

installation software

IP addressing schemes

logical and physical diagrams

network administrator codes

passwords

security access codes.