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Evidence Guide: ICTTEN304 - Recover customer premises equipment

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTTEN304 - Recover customer premises equipment

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to recover customer equipment

  1. Obtain relevant legislation, codes, regulations and standards
  2. Notify customer for site access and location details of customer equipment for recovery
  3. Identify site hazards and notify customer to make site safe
  4. Arrange for tools and lifting equipment if required
Obtain relevant legislation, codes, regulations and standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify customer for site access and location details of customer equipment for recovery

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify site hazards and notify customer to make site safe

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange for tools and lifting equipment if required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recover customer equipment

  1. Verify equipment is out of operational service and disconnect from all power feeds
  2. Dismantle equipment and peripheral units according to work health and safety (WHS) and environmental requirements with minimal disruption to building occupants
  3. Package and label recovered equipment and dispose of according to arranged disposal agreement
Verify equipment is out of operational service and disconnect from all power feeds

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Dismantle equipment and peripheral units according to work health and safety (WHS) and environmental requirements with minimal disruption to building occupants

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Package and label recovered equipment and dispose of according to arranged disposal agreement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete documentation and clean up worksite

  1. Amend site records to show existing equipment layout
  2. Clean up and restore site to customer satisfaction
  3. Collect and dispose of waste material and debris according to environmental requirements
  4. Notify customer of job completion to obtain sign-off and present with a copy of documentation
Amend site records to show existing equipment layout

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clean up and restore site to customer satisfaction

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collect and dispose of waste material and debris according to environmental requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify customer of job completion to obtain sign-off and present with a copy of documentation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to recover customer equipment

1.1 Obtain relevant legislation, codes, regulations and standards

1.2 Notify customer for site access and location details of customer equipment for recovery

1.3 Identify site hazards and notify customer to make site safe

1.4 Arrange for tools and lifting equipment if required

2. Recover customer equipment

2.1 Verify equipment is out of operational service and disconnect from all power feeds

2.2 Dismantle equipment and peripheral units according to work health and safety (WHS) and environmental requirements with minimal disruption to building occupants

2.3 Package and label recovered equipment and dispose of according to arranged disposal agreement

3. Complete documentation and clean up worksite

3.1 Amend site records to show existing equipment layout

3.2 Clean up and restore site to customer satisfaction

3.3 Collect and dispose of waste material and debris according to environmental requirements

3.4 Notify customer of job completion to obtain sign-off and present with a copy of documentation

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to recover customer equipment

1.1 Obtain relevant legislation, codes, regulations and standards

1.2 Notify customer for site access and location details of customer equipment for recovery

1.3 Identify site hazards and notify customer to make site safe

1.4 Arrange for tools and lifting equipment if required

2. Recover customer equipment

2.1 Verify equipment is out of operational service and disconnect from all power feeds

2.2 Dismantle equipment and peripheral units according to work health and safety (WHS) and environmental requirements with minimal disruption to building occupants

2.3 Package and label recovered equipment and dispose of according to arranged disposal agreement

3. Complete documentation and clean up worksite

3.1 Amend site records to show existing equipment layout

3.2 Clean up and restore site to customer satisfaction

3.3 Collect and dispose of waste material and debris according to environmental requirements

3.4 Notify customer of job completion to obtain sign-off and present with a copy of documentation

Evidence of ability to:

discuss equipment recovery options with customer

develop a recovery plan

safely disconnect, dismantle and recover customer premises’ equipment

package and label recovered equipment

notify customer of progress and obtain sign off

apply work health and safety (WHS) requirements and work practices.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline relevant legislation, codes of practice and other formal agreements that impact the work activity

summarise manufacturer requirements for safe operation of equipment

summarise customer premises’ equipment and customer premises’ cabling

explain regulatory and specific WHS requirements relating to the site

describe types of power sources used with telecommunications equipment

discuss the nature of customer equipment recovery and the documentation required to affect recovery

identify and describe the use of equipment used for recovery work

outline typical issues and challenges that occur on site.