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Evidence Guide: ICTTEN405 - Install configuration programs on PC based customer equipment

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTTEN405 - Install configuration programs on PC based customer equipment

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to install software

  1. Arrange site access according to required procedure
  2. Determine the type of customer equipment from the installation plan to prepare software requirements to provide required functionality
  3. Prepare equipment software configuration specifications to include enhancements in customer requirements and confirm with customer
  4. Notify customers of proposed software installation
  5. Confirm software compatibility with existing system if required
  6. Document job software specification
Arrange site access according to required procedure

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the type of customer equipment from the installation plan to prepare software requirements to provide required functionality

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare equipment software configuration specifications to include enhancements in customer requirements and confirm with customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify customers of proposed software installation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm software compatibility with existing system if required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document job software specification

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install program and provide secure remote access

  1. Configure customer specific data according to system specifications
  2. Install and test system functionality to verify system operational performance following work health and safety (WHS) regulations, manufacturer’s specifications and industry standards
  3. Develop and configure security arrangements and codes for remote access systems in consultation with customer
  4. Conduct tests to validate security arrangements
Configure customer specific data according to system specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install and test system functionality to verify system operational performance following work health and safety (WHS) regulations, manufacturer’s specifications and industry standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and configure security arrangements and codes for remote access systems in consultation with customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct tests to validate security arrangements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake administrative tasks

  1. Save and record configuration program and provide program back-up for contingency use by customer
  2. Complete administrative tasks and provide a copy of job specification to be securely stored on site following enterprise policy
  3. Notify customer of job completion and obtain sign-off
Save and record configuration program and provide program back-up for contingency use by customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete administrative tasks and provide a copy of job specification to be securely stored on site following enterprise policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify customer of job completion and obtain sign-off

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to install software

1.1 Arrange site access according to required procedure

1.2 Determine the type of customer equipment from the installation plan to prepare software requirements to provide required functionality

1.3 Prepare equipment software configuration specifications to include enhancements in customer requirements and confirm with customer

1.4 Notify customers of proposed software installation

1.5 Confirm software compatibility with existing system if required

1.6 Document job software specification

2. Install program and provide secure remote access

2.1 Configure customer specific data according to system specifications

2.2 Install and test system functionality to verify system operational performance following work health and safety (WHS) regulations, manufacturer’s specifications and industry standards

2.3 Develop and configure security arrangements and codes for remote access systems in consultation with customer

2.4 Conduct tests to validate security arrangements

3. Undertake administrative tasks

3.1 Save and record configuration program and provide program back-up for contingency use by customer

3.2 Complete administrative tasks and provide a copy of job specification to be securely stored on site following enterprise policy

3.3 Notify customer of job completion and obtain sign-off

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to install software

1.1 Arrange site access according to required procedure

1.2 Determine the type of customer equipment from the installation plan to prepare software requirements to provide required functionality

1.3 Prepare equipment software configuration specifications to include enhancements in customer requirements and confirm with customer

1.4 Notify customers of proposed software installation

1.5 Confirm software compatibility with existing system if required

1.6 Document job software specification

2. Install program and provide secure remote access

2.1 Configure customer specific data according to system specifications

2.2 Install and test system functionality to verify system operational performance following work health and safety (WHS) regulations, manufacturer’s specifications and industry standards

2.3 Develop and configure security arrangements and codes for remote access systems in consultation with customer

2.4 Conduct tests to validate security arrangements

3. Undertake administrative tasks

3.1 Save and record configuration program and provide program back-up for contingency use by customer

3.2 Complete administrative tasks and provide a copy of job specification to be securely stored on site following enterprise policy

3.3 Notify customer of job completion and obtain sign-off

Evidence of ability to:

prepare software configuration

load software into customer equipment

install security programs agreed with customer

test program and program features including:

system facilities

product features

required peripherals associated with the product

system functionality

notify customer of progress and obtain sign off.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

define channel allocations

outline common operating systems and their impact on the configuration of, or version of software to be installed

explain internet protocol (IP) addressing

describe logon procedures

outline numbering formats

describe product or service functions to ensure correct operation of completed installation

explain relevant regulatory and industry requirements.