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Evidence Guide: ICTTEN419 - Implement and troubleshoot enterprise routers and switches

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

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ICTTEN419 - Implement and troubleshoot enterprise routers and switches

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare for implementation of network routers and switches

  1. Prepare for given job according to work health and safety (WHS) and environmental requirements with appropriate personnel
  2. Identify safety hazards and implement risk control measures in consultation with appropriate personnel
  3. Determine nature and scope of network routers, network switches and network resources from job briefs or appropriate personnel
  4. Select and obtain network services and network application requirements according to enterprise procedures
  5. Obtain identified operating instructions, manuals, hardware and software testing methodologies
  6. Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite
Prepare for given job according to work health and safety (WHS) and environmental requirements with appropriate personnel

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify safety hazards and implement risk control measures in consultation with appropriate personnel

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Determine nature and scope of network routers, network switches and network resources from job briefs or appropriate personnel

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Select and obtain network services and network application requirements according to enterprise procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Obtain identified operating instructions, manuals, hardware and software testing methodologies

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement network switches and routers

  1. Configure routers and switches according to manufacturer’s specifications and enterprise procedures
  2. Determine network addressing scheme for network connectivity, and verify using calculations
  3. Activate, and verify wide area network (WAN) links provide network connectivity
  4. Enable network services and network applications to the network to complete network connectivity process
  5. Set up traffic access and filtering according to enterprise procedures
Configure routers and switches according to manufacturer’s specifications and enterprise procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Determine network addressing scheme for network connectivity, and verify using calculations

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Activate, and verify wide area network (WAN) links provide network connectivity

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Enable network services and network applications to the network to complete network connectivity process

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Set up traffic access and filtering according to enterprise procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Troubleshoot network switches and routers

  1. Monitor network performance and isolate faults using diagnostic and analysis tools
  2. Troubleshoot network and internet connectivity according to manufacturer’s specifications and enterprise procedures
Monitor network performance and isolate faults using diagnostic and analysis tools

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Troubleshoot network and internet connectivity according to manufacturer’s specifications and enterprise procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Document configuration and troubleshooting records

  1. Restore work-site to safe condition according to established safety procedures
  2. Record and store essential implementation information according to enterprise procedures
  3. Notify appropriate personnel of completion of the task according to enterprise procedures
Restore work-site to safe condition according to established safety procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Record and store essential implementation information according to enterprise procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Notify appropriate personnel of completion of the task according to enterprise procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Prepare for implementation of network routers and switches

1.1 Prepare for given job according to work health and safety (WHS) and environmental requirements with appropriate personnel

1.2 Identify safety hazards and implement risk control measures in consultation with appropriate personnel

1.3 Determine nature and scope of network routers, network switches and network resources from job briefs or appropriate personnel

1.4 Select and obtain network services and network application requirements according to enterprise procedures

1.5 Obtain identified operating instructions, manuals, hardware and software testing methodologies

1.6 Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite

2 Implement network switches and routers

2.1 Configure routers and switches according to manufacturer’s specifications and enterprise procedures

2.2 Determine network addressing scheme for network connectivity, and verify using calculations

2.3 Activate, and verify wide area network (WAN) links provide network connectivity

2.4 Enable network services and network applications to the network to complete network connectivity process

2.5 Set up traffic access and filtering according to enterprise procedures

3 Troubleshoot network switches and routers

3.1 Monitor network performance and isolate faults using diagnostic and analysis tools

3.2 Troubleshoot network and internet connectivity according to manufacturer’s specifications and enterprise procedures

4 Document configuration and troubleshooting records

4.1 Restore work-site to safe condition according to established safety procedures

4.2 Record and store essential implementation information according to enterprise procedures

4.3 Notify appropriate personnel of completion of the task according to enterprise procedures

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Prepare for implementation of network routers and switches

1.1 Prepare for given job according to work health and safety (WHS) and environmental requirements with appropriate personnel

1.2 Identify safety hazards and implement risk control measures in consultation with appropriate personnel

1.3 Determine nature and scope of network routers, network switches and network resources from job briefs or appropriate personnel

1.4 Select and obtain network services and network application requirements according to enterprise procedures

1.5 Obtain identified operating instructions, manuals, hardware and software testing methodologies

1.6 Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite

2 Implement network switches and routers

2.1 Configure routers and switches according to manufacturer’s specifications and enterprise procedures

2.2 Determine network addressing scheme for network connectivity, and verify using calculations

2.3 Activate, and verify wide area network (WAN) links provide network connectivity

2.4 Enable network services and network applications to the network to complete network connectivity process

2.5 Set up traffic access and filtering according to enterprise procedures

3 Troubleshoot network switches and routers

3.1 Monitor network performance and isolate faults using diagnostic and analysis tools

3.2 Troubleshoot network and internet connectivity according to manufacturer’s specifications and enterprise procedures

4 Document configuration and troubleshooting records

4.1 Restore work-site to safe condition according to established safety procedures

4.2 Record and store essential implementation information according to enterprise procedures

4.3 Notify appropriate personnel of completion of the task according to enterprise procedures

Evidence of ability to:

determine customer networking requirements

configure routers and switches using hierarchical addressing over virtual local area networks (VLANs) to meet network link requirements

enable and control access to network services and applications across the network

diagnose and rectify network hardware and device configuration faults

document configuration information, fault-finding history and remediation action.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

summarise access control lists

give examples of characteristics of a typical enterprise including:

features and applications

work health and safety (WHS) procedures

record keeping procedures

switching and routing protocols and strategies:

hierarchical addressing

multilayer switching

routing protocols

VLAN routing

summarise implementation of enterprise wide area networks (WAN) links

explain network diagnostic and troubleshooting techniques

describe network modelling

specify how to configure and activate network access and security measures

describe the process of configuring switches and routers to enable local area networks (LAN) and WAN links

describe the connection process for enterprise networks using WAN services and applications

describe the purpose of maintaining enterprise network documentation

summarise the process and importance of troubleshooting network faults and implementing recovery actions

describe the use of a hierarchical internet protocol (IP) network address scheme

select and use tools and equipment to analyse enterprise networks.