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Evidence Guide: LGACOM502B - Devise and conduct community consultations

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

LGACOM502B - Devise and conduct community consultations

What evidence can you provide to prove your understanding of each of the following citeria?

Devise consultation strategies

  1. A range of consultation strategies is identified and assessed for suitability.
  2. Interested and affected parties are identified.
  3. Resources required to conduct consultation are assessed.
  4. Consultation strategies are chosen that enable and encourage relevant groups or individuals to be involved.
  5. Legislative and council requirements are reviewed to ensure strategies meet all criteria.
A range of consultation strategies is identified and assessed for suitability.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interested and affected parties are identified.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resources required to conduct consultation are assessed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consultation strategies are chosen that enable and encourage relevant groups or individuals to be involved.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Legislative and council requirements are reviewed to ensure strategies meet all criteria.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct consultations

  1. Information is prepared that is clear, accurate and appropriate to the needs of all parties.
  2. All people involved in conducting the consultations are briefed on the process of consultation and the parties involved.
  3. Information is presented to affected parties at an appropriate time and place.
  4. Access and equity requirements are implemented in the consultations.
  5. Measures to expedite community consultation are taken to ensure consultation occurs within an identified time frame.
  6. Consultation is undertaken in an orderly manner to ensure all viewpoints are canvassed.
Information is prepared that is clear, accurate and appropriate to the needs of all parties.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

All people involved in conducting the consultations are briefed on the process of consultation and the parties involved.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information is presented to affected parties at an appropriate time and place.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access and equity requirements are implemented in the consultations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Measures to expedite community consultation are taken to ensure consultation occurs within an identified time frame.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consultation is undertaken in an orderly manner to ensure all viewpoints are canvassed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record, analyse and report on results

  1. Public consultation responses and processes are formatted to enable informed decision making to proceed.
  2. Appropriate suggestions for improvement are incorporated into design parameters.
  3. Summaries of responses and adopted amendments are provided to interested parties to ensure public consultation is recognised.
  4. Other issues raised during consultation are directed to relevant department or person to respond to community concern.
  5. An accurate report on community consultation that includes recommendations is prepared to enable informed decision making to occur.
  6. The overall effectiveness of the consultation process is reviewed and evaluated and action is taken where necessary.
Public consultation responses and processes are formatted to enable informed decision making to proceed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate suggestions for improvement are incorporated into design parameters.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Summaries of responses and adopted amendments are provided to interested parties to ensure public consultation is recognised.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Other issues raised during consultation are directed to relevant department or person to respond to community concern.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

An accurate report on community consultation that includes recommendations is prepared to enable informed decision making to occur.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

The overall effectiveness of the consultation process is reviewed and evaluated and action is taken where necessary.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Devise consultation strategies

  1. A range of consultation strategies is identified and assessed for suitability.
  2. Interested and affected parties are identified.
  3. Resources required to conduct consultation are assessed.
  4. Consultation strategies are chosen that enable and encourage relevant groups or individuals to be involved.
  5. Legislative and council requirements are reviewed to ensure strategies meet all criteria.
A range of consultation strategies is identified and assessed for suitability.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interested and affected parties are identified.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resources required to conduct consultation are assessed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consultation strategies are chosen that enable and encourage relevant groups or individuals to be involved.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Legislative and council requirements are reviewed to ensure strategies meet all criteria.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct consultations

  1. Information is prepared that is clear, accurate and appropriate to the needs of all parties.
  2. All people involved in conducting the consultations are briefed on the process of consultation and the parties involved.
  3. Information is presented to affected parties at an appropriate time and place.
  4. Access and equity requirements are implemented in the consultations.
  5. Measures to expedite community consultation are taken to ensure consultation occurs within an identified time frame.
  6. Consultation is undertaken in an orderly manner to ensure all viewpoints are canvassed.
Information is prepared that is clear, accurate and appropriate to the needs of all parties.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

All people involved in conducting the consultations are briefed on the process of consultation and the parties involved.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information is presented to affected parties at an appropriate time and place.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access and equity requirements are implemented in the consultations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Measures to expedite community consultation are taken to ensure consultation occurs within an identified time frame.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consultation is undertaken in an orderly manner to ensure all viewpoints are canvassed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record, analyse and report on results

  1. Public consultation responses and processes are formatted to enable informed decision making to proceed.
  2. Appropriate suggestions for improvement are incorporated into design parameters.
  3. Summaries of responses and adopted amendments are provided to interested parties to ensure public consultation is recognised.
  4. Other issues raised during consultation are directed to relevant department or person to respond to community concern.
  5. An accurate report on community consultation that includes recommendations is prepared to enable informed decision making to occur.
  6. The overall effectiveness of the consultation process is reviewed and evaluated and action is taken where necessary.
Public consultation responses and processes are formatted to enable informed decision making to proceed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate suggestions for improvement are incorporated into design parameters.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Summaries of responses and adopted amendments are provided to interested parties to ensure public consultation is recognised.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Other issues raised during consultation are directed to relevant department or person to respond to community concern.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

An accurate report on community consultation that includes recommendations is prepared to enable informed decision making to occur.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

The overall effectiveness of the consultation process is reviewed and evaluated and action is taken where necessary.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.

Critical aspects of evidence to be considered

The demonstrated ability to devise and conduct community consultations where:

consultation ensures council's image or reputation is maintained or enhanced

community consultation produces valid and useful information

Context of assessment

Assessment of performance requirements in this unit should be undertaken within the context of the local government framework. Competency is demonstrated by performance of all stated criteria, including the Range of Variables applicable to the workplace environment.

Method of assessment

The following assessment methods are suggested:

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written and/or oral questioning to assess knowledge and understanding

completion of workplace documentation

third-party reports from experienced practitioners

completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor

Evidence required for demonstration of consistent performance

Evidence should be gathered over a period of time in a range of actual or simulated management environments.

Resource implications

Access to a range of real or simulated consultation processes including:

public and community meetings and forums

surveys and door knocks

appropriate communications equipment and aids such as overhead projectors and computer-based presentations

Required Skills and Knowledge

This describes the essential skills and knowledge and their level, required for this unit

Required Skills

consultation, presentation, negotiation and report writing

research

planning and organising

information gathering and analysis

Required Knowledge

relevant council policies and procedures

relevant legislation, including planning and anti-discrimination

relevant sections of local government act

access and equity issues

strategies for consultation

codes of conduct and ethics

Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Interested and affected parties may include:

community groups

other authorities

individuals

emergency authorities (police, fire and ambulance)

private sector business interests

special interest groups

experts

Resources may include:

human

financial

locations

Consultation strategies may include:

public meetings

phone-ins

questionnaires

informal gatherings

door knocks

council meetings

Enabling and encouraging relevant groups to be involved may include:

physical accessibility

diverse language needs

culture, including Indigenous, youth and non-English speaking background

physical environment

number of people

Legislation may include:

local government

anti-discrimination

planning

Information may include:

written and oral records

anecdotes

reports

instructions

directions from supervisor or management

interviews

formal and informal team meetings

Access and equity may include:

subject matter

manner in which consultations are conducted

physical accessibility

community profile

Presentation of information may include:

graphics

models

computer animations

video displays

overhead transparencies

handouts

display plans

interpreter service