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Evidence Guide: LGAGCM711A - Manage complex projects

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

LGAGCM711A - Manage complex projects

What evidence can you provide to prove your understanding of each of the following citeria?

Identify strategic and operational needs of project during planning phase

  1. Strategic context and requirements for the project are identified and considered.
  2. Council's strategic and business plans and their output requirements are identified and considered.
  3. Requirements resulting from the project or program funding are identified and fully explored.
  4. Risk management analysis is conducted and a risk management plan documented.
Strategic context and requirements for the project are identified and considered.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Council's strategic and business plans and their output requirements are identified and considered.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Requirements resulting from the project or program funding are identified and fully explored.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Risk management analysis is conducted and a risk management plan documented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare project plan

  1. Precise specifications and terms of reference for project are defined and documented.
  2. Budget for project is identified, specified to a level that can be used for the management of sub-tasks, and documented.
  3. Skills needed for successful completion of project are defined and project team is assembled.
  4. Physical and other resources required to support project are defined, documented and secured.
  5. Timelines, schedules and critical path for project are developed and documented, taking into consideration contingencies and planning for time slippages.
  6. Communication plan to be used to support project, including engagement of stakeholders and communication of project progress to team members, is defined and documented.
Precise specifications and terms of reference for project are defined and documented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Budget for project is identified, specified to a level that can be used for the management of sub-tasks, and documented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Skills needed for successful completion of project are defined and project team is assembled.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Physical and other resources required to support project are defined, documented and secured.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Timelines, schedules and critical path for project are developed and documented, taking into consideration contingencies and planning for time slippages.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communication plan to be used to support project, including engagement of stakeholders and communication of project progress to team members, is defined and documented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assemble project team and commence work

  1. Appropriate project team members are secured and briefed regarding the project, their roles, levels of delegated responsibility and outcomes to be achieved.
  2. Steps are put in place to ensure effective communication processes are used to coordinate work and inform team members of progress.
  3. Clear reporting processes for all team members are identified and communicated.
Appropriate project team members are secured and briefed regarding the project, their roles, levels of delegated responsibility and outcomes to be achieved.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Steps are put in place to ensure effective communication processes are used to coordinate work and inform team members of progress.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clear reporting processes for all team members are identified and communicated.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage project

  1. Progress of project is monitored according to project plan's requirements and using appropriate project management tools and methodologies.
  2. Team members are supported and their output managed against the measurements identified in project plan.
  3. Corrections, changes and additions are made to project plan in light of changing circumstances and to ensure project aims and outcomes are met.
  4. Resourcing to support project is monitored and corrections are made in light of changing circumstances.
  5. Reporting of overall project progress is made to relevant senior management and/or funding bodies as required and specified in project plan.
Progress of project is monitored according to project plan's requirements and using appropriate project management tools and methodologies.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Team members are supported and their output managed against the measurements identified in project plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Corrections, changes and additions are made to project plan in light of changing circumstances and to ensure project aims and outcomes are met.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resourcing to support project is monitored and corrections are made in light of changing circumstances.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reporting of overall project progress is made to relevant senior management and/or funding bodies as required and specified in project plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Finalise project

  1. Project is finalised in line with project plan.
  2. Any necessary handover to staff members responsible for the ongoing implementation or maintenance of products or services emanating from project is conducted effectively and in line with organisational procedures.
  3. Project team members and relevant stakeholders are debriefed about conduct of the project and outcomes achieved.
  4. Report is prepared analysing strengths and weaknesses of project plan and the conduct of project.
Project is finalised in line with project plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Any necessary handover to staff members responsible for the ongoing implementation or maintenance of products or services emanating from project is conducted effectively and in line with organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Project team members and relevant stakeholders are debriefed about conduct of the project and outcomes achieved.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report is prepared analysing strengths and weaknesses of project plan and the conduct of project.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use project to contribute to improved policies and processes

  1. Opportunities for wider organisational learning, including changes to processes or policies generated by project are identified and analysed.
  2. Opportunities for future and further developments following project completion are forwarded for further consideration by senior management.
  3. Strategic impact of project is considered and fed into organisation's ongoing strategic planning processes.
Opportunities for wider organisational learning, including changes to processes or policies generated by project are identified and analysed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Opportunities for future and further developments following project completion are forwarded for further consideration by senior management.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Strategic impact of project is considered and fed into organisation's ongoing strategic planning processes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the elements to the required performance level detailed in the performance criteria. The unit's skill and knowledge requirements must also be demonstrated.

Critical aspects of evidence to be considered

The demonstrated ability to:

successfully design, implement, manage and finalise a complex project.

Context of assessment

Assessment of performance requirements in this unit should be undertaken with the context of the local government framework. Competency is demonstrated by performance of all stated criteria, including the range of variables applicable to the workplace environment.

Method of assessment

The following assessment methods are suggested:

preparation of a major workplace project report/portfolio (that may incorporate assessment of related units) as a key form of assessment that enables candidates to integrate the learning and assessment project into their regular work responsibilities, which enables integrated and holistic assessment of the complex skills and knowledge addressed in this unit

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate his/her handling of a range of contingencies

written and oral questioning to assess knowledge and understanding

completion of workplace documentation

third-party reports from experienced practitioner

completion of self-paced learning materials, including personal reflection and feedback from trainer, coach or supervisor.

Evidence required for demonstration of consistent performance

Evidence should be gathered over a period of time in a range of actual or simulated management environments.

Resource implications

Access to a workplace or simulated case study that provides the following resources:

relevant council documents, such as strategic and operational plans

relevant local government legislation and regulations.

Required Skills and Knowledge

This describes the essential skills and knowledge and their level, required for this unit

Required Skills

project planning and execution

time management

human resource management

team leadership

budgeting and financial management

proactive thinking

decision making

high-level problem solving

research

critical and analytical thinking

comparative analysis.

Required Knowledge

local government framework (policies and practices) for initiating and managing projects

budgets and financial plans

concepts and application of risk management planning and processes

understanding and application of the tools and models of project management

understanding and application of reporting mechanisms.

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Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Strategic context for the project will include:

operating environment in which the project will be conducted including, for example:

community sensitivities relating to public-private partnerships

potential for environmental impacts

impact of outsourcing functions

impact of redesigning or reducing services

impact of project outcomes on the regional community, businesses and other stakeholder and interest groups

potential impact on neighbouring communities.

Requirements resulting from project or program funding may include funding body's requirement for:

particular reporting time frames and project deliverables

use of specific procedures to secure subcontractors

engagement with specific interest, user or stakeholder groups

recognition of diversity and equity principles

adherence to principles of competitive neutrality

adherence to specific purchasing arrangements

adherence to good governance principles.

Risk management analysis may include consideration of:

public liability

safety of staff

workers compensation claims

business continuity, e.g. emergency plans for activities to continue in the event of loss of building, equipment or systems

property development and maintenance

changing governmental policy or funding arrangements

environmental concerns, e.g. pollution, hazardous waste, tree retention policies.

Specifications and terms of reference for the project may include an accurate and complete:

definition of project aims

description of outcomes to be achieved using, wherever possible, the nomination of clear metrics

description of all stakeholders

description of project parameters, e.g. scope of operations and flexibilities involved

identification of budget

specification of time frames

specification of communication strategy to be used.

Stakeholders and personnel may include:

departmental managers

staff

senior management

industry representatives

contractors

risk management consultants

community groups

business groups and individual business operators

state and federal government representatives and managers.

Project management tools typically will be computer-based and may:

be developed in-house or use proprietary software

use critical path analysis

incorporate the use of Gantt or PERT charts

incorporate scheduling and reporting templates.

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