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Evidence Guide: LGAGOVA202B - Process infringement notices

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

LGAGOVA202B - Process infringement notices

What evidence can you provide to prove your understanding of each of the following citeria?

Maintain records of infringement notices

  1. Information is recorded in accordance with council and legislative requirements.
  2. Details are recorded clearly, accurately and legibly.
  3. Records are secured, accessible and up to date.
Information is recorded in accordance with council and legislative requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Details are recorded clearly, accurately and legibly.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Records are secured, accessible and up to date.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Locate and retrieve information on infringement notices

  1. Information on infringement notices is located and retrieved from council records and worksheets.
  2. Information on infringement notices is printed or copied onto appropriate storage media.
Information on infringement notices is located and retrieved from council records and worksheets.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information on infringement notices is printed or copied onto appropriate storage media.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Action infringement notices

  1. Infringement notices are checked for accuracy.
  2. Infringement notices are assessed and appropriate action is determined in accordance with council policies, guidelines and legislative requirements.
  3. Infringement notices are calculated and batched in accordance with council procedures and systems.
Infringement notices are checked for accuracy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Infringement notices are assessed and appropriate action is determined in accordance with council policies, guidelines and legislative requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Infringement notices are calculated and batched in accordance with council procedures and systems.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce correspondence related to infringement notices

  1. Information to be included in the correspondence is established and collated and is based on regulatory requirements, cost effectiveness and identified council policies and procedures.
  2. Correspondence is written in clear and concise language in accordance with council guidelines.
  3. Correspondence is dispatched in accordance with specified time lines and council procedures.
  4. Legal proceedings are initiated when settlement of local laws is not received within the set time frames.
Information to be included in the correspondence is established and collated and is based on regulatory requirements, cost effectiveness and identified council policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Correspondence is written in clear and concise language in accordance with council guidelines.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Correspondence is dispatched in accordance with specified time lines and council procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Legal proceedings are initiated when settlement of local laws is not received within the set time frames.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain records of infringement notices

  1. Information is recorded in accordance with council and legislative requirements.
  2. Details are recorded clearly, accurately and legibly.
  3. Records are secured, accessible and up to date.
Information is recorded in accordance with council and legislative requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Details are recorded clearly, accurately and legibly.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Records are secured, accessible and up to date.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Locate and retrieve information on infringement notices

  1. Information on infringement notices is located and retrieved from council records and worksheets.
  2. Information on infringement notices is printed or copied onto appropriate storage media.
Information on infringement notices is located and retrieved from council records and worksheets.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information on infringement notices is printed or copied onto appropriate storage media.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Action infringement notices

  1. Infringement notices are checked for accuracy.
  2. Infringement notices are assessed and appropriate action is determined in accordance with council policies, guidelines and legislative requirements.
  3. Infringement notices are calculated and batched in accordance with council procedures and systems.
Infringement notices are checked for accuracy.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Infringement notices are assessed and appropriate action is determined in accordance with council policies, guidelines and legislative requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Infringement notices are calculated and batched in accordance with council procedures and systems.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce correspondence related to infringement notices

  1. Information to be included in the correspondence is established and collated and is based on regulatory requirements, cost effectiveness and identified council policies and procedures.
  2. Correspondence is written in clear and concise language in accordance with council guidelines.
  3. Correspondence is dispatched in accordance with specified time lines and council procedures.
  4. Legal proceedings are initiated when settlement of local laws is not received within the set time frames.
Information to be included in the correspondence is established and collated and is based on regulatory requirements, cost effectiveness and identified council policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Correspondence is written in clear and concise language in accordance with council guidelines.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Correspondence is dispatched in accordance with specified time lines and council procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Legal proceedings are initiated when settlement of local laws is not received within the set time frames.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.

Critical aspects of evidence to be considered

Register of infringement notices.

Register of correspondence.

Security of documentation.

Action on infringement notices is in accordance with council policies and legislative requirements.

Context of assessment

On the job or in a simulated work environment.

Method of assessment

The following assessment methods are suggested:

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written and/or oral questioning to assess knowledge and understanding

completion of workplace documentation

third-party reports from experienced practitioners

completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor

Evidence required for demonstration of consistent performance

Evidence will need to be gathered over time across a range of variables.

Resource implications

Access to a workplace or case study that provides the following resources:

copies of relevant legislation

council policies and procedures

records systems and registers

reports of other services, agencies or specialists

media

word processing software

Required Skills and Knowledge

This describes the essential skills and knowledge and their level, required for this unit

Required Skills

appropriate and logically structured written language

filing

word processing

locating and selecting relevant information in council policies

locating and selecting relevant information from relevant legislation

Required Knowledge

council structure and services

administrative systems

filing systems

types of infringements

legislative procedures

Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Infringements may include:

litter

vehicular advertising

dog litter

overhanging branches

parking

offences in public places

environmental

poisons

noise

animal cruelty

water

swimming pools

meat industry

prohibited plants

bushfire

chemical handling and storage

recreational vehicles

apiaries

food

fisheries

tree preservation

building

rural land

crime

animal nuisance

Information may include:

written and oral records

reports

instructions

directions from supervisor/management

formal and informal interviews

team meetings

reports from other services, agencies, specialists or experts

media